Wingstop

I mean the food is good, but when the restaurant runs out of bags to package orders and refuses to make anymore orders until they get more bags, you kind of feel like you wasted your time even bothering to order here. I would say plan ahead and know how much inventory you need in regards to brown bags.

Service: 2

Came in 10pm to place order they told me they're no longer taking orders for the night while 6 of them are just standing around

Atmosphere: 1

Food: 1

Service: 1

In the first 100 reviews, there's about 50 1-Star reviews. And almost all the rest are 2 and 3 star reviews. That should tell you everything you need to know. Seriously scroll down and look.

It’s 923 pm and Jay the young cashier (brown hair in pony tail with braces) stated they refuse to do an order of all flats or “well done” because the wait time was 30-35 mins. I told her I was willing to wait the time frame and she refused to complete the order and take the money stating they were too busy?!! Wingstop needs to fire the employees that don’t want to make them money when customers state they are willing to wait

unhygienic the worker smokes on the clock inside of the establishment, which is unacceptable. she also had a nasty attitude towards me when i was ordering

If there were a locker or drop box to pick up food would be better than having to deal with the rude women who work the register foods good but the service is horrible

Atmosphere: 1

Food: 5

Service: 1

Wings were old, and reheated, not crispy as per my request! Plus the manager hangs up on me cuz I’m irate that I got a reheated order and my dressing spilled all over the inside of the bag. $38 meal down the drain and with attitude!!!

Atmosphere: 1

Food: 1

Service: 1

The food is good, typical Wingstop. As for the customer service, the girls at the register need more training. My order was scheduled to be ready at 9:21 per the online app. I arrived at 9:30 with my order still on the line. As I wait I watch these girls chit chatting so much that they place order after order on the rack without a word. It took us as customers to get up and ask for our order for a second time. As one girl hands it the order to one customer she says “I don’t know why they’re not calling the names out when they put them here.” She literally placed the bags there INCLUDING MINE as I watched her. I don’t want to forget to include, one of my orders said no pickles. We got pickles. I waited an extra 30 minutes. Holidays or not, Wingstop has been around long enough to do better. The management needs to get it together.

Atmosphere: 1

Food: 4

Service: 1

Staff members have attitude. Don’t greet people at all just ask what they need. Zero customer service. If you order to go check your food before you drive off. Fries were old and cold.

Atmosphere: 3

Food: 1

Service: 1

Today I sit down and ate Wingstop going to take so long to get my food but it's pretty busy if I give you my wings and I noticed and it's not the first time but I thought I was tripping Wingstop does not season their chicken they just put the flavor on it then chicken That's kind of crazy

Atmosphere: 4

Food: 3

Service: 4

Waste of money ! My last straw with them ! Never make my order how I ask. I ask for crispy and I get under cooked chicken. The ranch today is SUPER THICK. I was scared to eat it and the fries looked like they was soaked in greasy. I’m not gone waste my time calling. Because this the 3rd time so lesson learnt

Atmosphere: 4

Service: 3

waited 40 minutes for 12 wings , all the teenagers in back where just laughing and talking not paying attention , everyone before us had got our food . teenagers didn’t know what they were doing , never again . rather make my own wings at home don’t recommend coming to this one .

Super slow i waited almost an hour to receive my order.

Atmosphere: 1

Service: 1

I ordered the Louisiana rub and usually when I visit a Texas wing stop location they do me right ! but my wings were dried up and over cooked I was too far away to take them back otherwise I would have but hey I threw them to the dogs and they loved em . Well the staff I came in contact where nice and polite so I appreciate that

Atmosphere: 4

Food: 1

Service: 4

EVERYTIME I order here I’m ALWAYS disappointed with how bone dry these boo-boo ass wings are. This is the worst Wingstop I’ve ever had but it’s unfortunately the closest one to me 🫤