Ordered online and still took almost and hour to get ready event they only had 6 people in the restaurant. The two young ladies that were taking the orders had no one in front of them. Service was not the norm for Wingstop I live this place
Atmosphere: 3
Food: 3
Service: 2
alyssa berchelmann
This location SUCKS they messed up my order yesterday and forgot all the ranch and my order of fries so I called and they said they’re already closed so I could either come pick up the fries and ranch the next day?? Or bring the wings from THAT NIGHT in the next day to get a remake. After arguing on the phone with the manager for 7 MINUTES in the last 30 seconds of the phone call he finally says he’ll put my name in the book to come get a remake the next day and I can just eat the wings I got that night. I said whatever thank you considering you just wasted my time. Today I call ahead to get the order put in for pick up and after being on hold for 15 minutes and re calling like 4 times she finally answered and said she would put it in. I show up and the order hasn’t even been put in. This location really needs a whole new set of employees including the management, who couldn’t provide a store owner number or even a way to obtain it myself.
Atmosphere: 1
Food: 1
Service: 1
Eduardo Dela Pena
The waiting time is ridiculous and when your order finally comes out it will be
Food: 2
Service: 1
Mando
Ordered 30 wings got 29 drums and 1 flat.
Jessica Greenway
First, we came back after a MAJOR issue in November. Aiden was supposed to write issue in the "notebook" for a credit, which we wanted to use tonight, unfortunately Desiree looked in the "notebook" for 1 minute and said she could not find the note. George came up, we described who helped us in November and he said "There was no manager that looked like that and we could just wait until 6 and talk to the manager." and he walked away. It was 5:20, why would we wait 40 minutes? We went ahead and ordered and paid. George, the manager on duty was rude and did not show concern for our issues. We then waited over 45 minutes for our order. Only then to find out we were missing the boneless wings. Asked them to re-make and they FORGOT, only when I pestered the cashier, did she check and find out that they were not being re-made yet, took another 10 minutes, by then my family finished their meals and I had to take mine to go to eat at home. At that time, at 6:10, I asked for the manager George said would be there at 6. Marty and I chatted; I shared all this feedback with her. She apologized and said she would credit our meal.
Atmosphere: 1
Food: 4
Service: 1
Precious Lopez
Food was good & fresh & customer service was on
Atmosphere: 5
Food: 5
Service: 5
John Gregson
Solid team an the cashier's really care for how your order comes
Atmosphere: 5
Food: 5
Service: 5
Paul Montana
The wings were ready to go upon arrival for pickup!
Atmosphere: 4
Food: 4
Service: 4
Vert
Fast and easy as ALWAYS.
marijose diaz (Ybby)
Dude this place suckssss when its busy. I put in an order waited like 30 minutes and when I got my order they didn't even put the ranch and almost forgot my drinks. Dont get me wrong the workers were nice but they definitely prioritized online orders. Usually theyre really good and I love to come here but this time I was beyond disappointed. :(
Very bad service. There were 12-14 employees working in the back. There was only one guy at the register handling an irate customer and having 5 customers wait. He had to go back twice and ask for help before "George the Manager" came up to "help" he just handed out the orders that had been sitting for carryout for over 30 minutes. My food was all cold. When I complained, he told me to "get out of his store". I said it wasn't fair that there were 14 employees and only one person working the register. He continued to tell me to get out of his store. I asked for his name and told him I was going to file a complaint. He laughed and said "Go ahead." He knew nobody was going to follow up. Shameful business practices and management. Never going back there again and blasting this site all over social media.
Atmosphere: 1
Food: 1
Service: 1
Angelo Durousseau
I stoped there to try an advertised item . The service was great and surprisingly
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Lousiana Rub Chicken Wings with Fries
Bradley Ascher
Long story short. Once upon a time I got hungry and ordered wingstop from this location from Uber eats. I was very hungry and I had another person with me. We confirmed our order tonline and headed to the store in our iron chariot. Upon arriving to the store we were greeted with arguing employees, unhappy customers and an abnormally longer wait time than expected. The staff tried to re-serve ‘bad’ food to customers and looked extremely laxidasical while preparing food including but not limited to Afros and long hair flowing about. As well as multiple employees on their phones or staring off into the abyss. I’d love to say there was a happy ending to this story but it was simply meh. 17/10 wouldn’t recommend.
Atmosphere: 2
Food: 3
Service: 2
Vincent Martinez
Wings are absolutely terrible. Never cooked all the way no sauce. Fries soggy everytime.
Food: 1
Angela Michelle
Tried to call the store to tweak my order before it was started. Was asked to hold ten seconds. Was hung up on after 7 minutes. Tried to call back and just rang.
Ordered online and still took almost and hour to get ready event they only had 6 people in the restaurant. The two young ladies that were taking the orders had no one in front of them. Service was not the norm for Wingstop I live this place
Atmosphere: 3
Food: 3
Service: 2
This location SUCKS they messed up my order yesterday and forgot all the ranch and my order of fries so I called and they said they’re already closed so I could either come pick up the fries and ranch the next day?? Or bring the wings from THAT NIGHT in the next day to get a remake. After arguing on the phone with the manager for 7 MINUTES in the last 30 seconds of the phone call he finally says he’ll put my name in the book to come get a remake the next day and I can just eat the wings I got that night. I said whatever thank you considering you just wasted my time. Today I call ahead to get the order put in for pick up and after being on hold for 15 minutes and re calling like 4 times she finally answered and said she would put it in. I show up and the order hasn’t even been put in. This location really needs a whole new set of employees including the management, who couldn’t provide a store owner number or even a way to obtain it myself.
Atmosphere: 1
Food: 1
Service: 1
The waiting time is ridiculous and when your order finally comes out it will be
Food: 2
Service: 1
Ordered 30 wings got 29 drums and 1 flat.
First, we came back after a MAJOR issue in November. Aiden was supposed to write issue in the "notebook" for a credit, which we wanted to use tonight, unfortunately Desiree looked in the "notebook" for 1 minute and said she could not find the note. George came up, we described who helped us in November and he said "There was no manager that looked like that and we could just wait until 6 and talk to the manager." and he walked away. It was 5:20, why would we wait 40 minutes? We went ahead and ordered and paid. George, the manager on duty was rude and did not show concern for our issues. We then waited over 45 minutes for our order. Only then to find out we were missing the boneless wings. Asked them to re-make and they FORGOT, only when I pestered the cashier, did she check and find out that they were not being re-made yet, took another 10 minutes, by then my family finished their meals and I had to take mine to go to eat at home. At that time, at 6:10, I asked for the manager George said would be there at 6. Marty and I chatted; I shared all this feedback with her. She apologized and said she would credit our meal.
Atmosphere: 1
Food: 4
Service: 1
Food was good & fresh & customer service was on
Atmosphere: 5
Food: 5
Service: 5
Solid team an the cashier's really care for how your order comes
Atmosphere: 5
Food: 5
Service: 5
The wings were ready to go upon arrival for pickup!
Atmosphere: 4
Food: 4
Service: 4
Fast and easy as ALWAYS.
Dude this place suckssss when its busy. I put in an order waited like 30 minutes and when I got my order they didn't even put the ranch and almost forgot my drinks. Dont get me wrong the workers were nice but they definitely prioritized online orders. Usually theyre really good and I love to come here but this time I was beyond disappointed. :(
Atmosphere: 1
Food: 1
Service: 2
Restaurantji Recommends
Very bad service. There were 12-14 employees working in the back. There was only one guy at the register handling an irate customer and having 5 customers wait. He had to go back twice and ask for help before "George the Manager" came up to "help" he just handed out the orders that had been sitting for carryout for over 30 minutes. My food was all cold. When I complained, he told me to "get out of his store". I said it wasn't fair that there were 14 employees and only one person working the register. He continued to tell me to get out of his store. I asked for his name and told him I was going to file a complaint. He laughed and said "Go ahead." He knew nobody was going to follow up. Shameful business practices and management. Never going back there again and blasting this site all over social media.
Atmosphere: 1
Food: 1
Service: 1
I stoped there to try an advertised item . The service was great and surprisingly
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Lousiana Rub Chicken Wings with Fries
Long story short. Once upon a time I got hungry and ordered wingstop from this location from Uber eats. I was very hungry and I had another person with me. We confirmed our order tonline and headed to the store in our iron chariot. Upon arriving to the store we were greeted with arguing employees, unhappy customers and an abnormally longer wait time than expected. The staff tried to re-serve ‘bad’ food to customers and looked extremely laxidasical while preparing food including but not limited to Afros and long hair flowing about. As well as multiple employees on their phones or staring off into the abyss. I’d love to say there was a happy ending to this story but it was simply meh. 17/10 wouldn’t recommend.
Atmosphere: 2
Food: 3
Service: 2
Wings are absolutely terrible. Never cooked all the way no sauce. Fries soggy everytime.
Food: 1
Tried to call the store to tweak my order before it was started. Was asked to hold ten seconds. Was hung up on after 7 minutes. Tried to call back and just rang.
Food: 3
Service: 1