I haven't had Fazoli's since I lived in VA almost 10 years ago!The food was so good. You have to remember it IS fast food. I thought everything had good flavor. The Ultimate Sampler had HUGE portions! Wasn't expecting that at all but we were excited to try a few different things. The pizza was probably my favorite!I'd love to give a 5 star rating but the cleanliness was poor. Upon walking it, it didn't smell very pleasant. And the restroom was absolutely disgusting. The workers were polite and the food was really good. Cleanliness is an easy fix to me.
Bee Girl
Customer service? food ? All I can say is teenagers are running the place. Loud conversations in the back kitchen area talking about throwing up and dropping F bombs and no bread sticks with our order. We asked for some and they said they were out, but would bring them once they were done. Cleanliness obsolete. Ordered gluten friendly chicken pesto rotini, Alfredo noodles, and chicken Alfredo. Always love Fazolis but this place needs a overhaul of employees and a good scrubbing.
Gloria Mejia
Used the drive thru service. Girl was very polite. Notice on the picture I attached.... where is the Alfredo sauce??? Looks like they put a teaspoon at best. What really got me was that I noticed after I wagot my order and already driving off... kid sat himself on the stainless steel table that looks like where they bag your order. GROSS❗️Looks like that may be my last time ordering from there. It's been a long time and and even longer time after today.
EmmaLee Newman
The food was okay. Not $30+ worth for two meals, appetizer, and drink. The Dr. Pepper was not sweet at all and flat. There was no marinara with the cheese balls as ordered, no silverware, no red flakes, and no parmesan (all free and asked for in online order). I'd only return for the cheese skewers if fresh.
Jai Lynn Darling
I stop here everytime I come thru town because my town hasn't had one in years, And I love the food. The workers are all young and changing so they are always "training" and don't know what they are suppose to do, the food flavor isn't consistent, one time the Breadsticks were burnt, the next they weren't cooked all the way and still gooey on the inside, The next were just right... the place is usually fairly empty customer wise and kept pretty clean.
Abrianna Gill
Was so excited to eat here after almost an 2 hour drive. Yet I was disappointed to find out that they would only serve us to-go when it was over an hour before closing. They would not allow us to eat inside the restaurant but stated we must eat in our car outside. Even though there were multiple employees currently eating in the dining room.
Randi Blackstock
I visited this location around 5pm on a Friday. There was two other people in the dining area. I ordered the chicken Parm spaghetti to dine in. When the food was brought out it was brought out in what looked to be a to go container and the chicken tasted, old. I started gagging on it. They also did not have any breadsticks until I was already halfway through with my meal. I also had family with me and they forgot to put sauce and meatballs on the pasta. It’s not like they were busy, we were the only people in the restaurant at that moment. There was no sweet tea available. And the food all around was just not great. Very disappointed since there is no Fazoli’s where I currently live and when I find one I make an effort to eat there.
Teneisha Evans
I've eaten here before, and for fast food it wasn't bad. Today going through the drive through I experienced horrible Customer service (young lady). Instead of matching her energy I simply asked for a refund and took my Business to Olive Garden. That was a completely different wonderful experience.
Lorie Tilicke
We ordered thee different menu items. Two were decent for fast food, one was room temp at best. Individual at the register was unengaged and clearly didn't want to be there. The payment system forced a tip which was a surprise and not a pleasant one. Dining room was mostly clean.Overall, not a great experience but I'm aware that its fast food so...
Who CanItBe
My sweetie and I got baked spaghetti with meatballs maybe 20minutes ago and as she is eating she spits out a bite and what seems to be a straightened out metal staple was in her food. Which how could that even happen unintentionally? She could have cut her mouth or throat up.
Canceled my order after 1 hour then closed the store. I will never order or eat Fazoli’s ever again. I do not recommend this restaurant!
Amy Lynne Tucker
The last 2 times I went there I ordered the crispy chicken salad and got a salad with pieces of breadsticks only no meat today I got pepperoni only and crouton
Johnny Favorite
The three stars is for the staff both girls and the guy in the back did a great job. However, it seems nostalgia got the best of me. my family and I used to come here every Saturday when it was open in the Houston area and that was probably 13 years ago. from what I remember it was really good but boy was I wrong. The breadsticks are excellent and if you just came there for that then you should be ok everything else though reminds me of those one dollar microwavable dinners that you find at Walmart especially the spaghetti and pizza.
Lonnie Crook
Yes 5 stars. Not a fancy Italian restaurant. It is fast food and for fast food it is great. Used to go in Florida and have missed it. Will go again when in San Marcos.
I haven't had Fazoli's since I lived in VA almost 10 years ago!The food was so good. You have to remember it IS fast food. I thought everything had good flavor. The Ultimate Sampler had HUGE portions! Wasn't expecting that at all but we were excited to try a few different things. The pizza was probably my favorite!I'd love to give a 5 star rating but the cleanliness was poor. Upon walking it, it didn't smell very pleasant. And the restroom was absolutely disgusting. The workers were polite and the food was really good. Cleanliness is an easy fix to me.
Customer service? food ? All I can say is teenagers are running the place. Loud conversations in the back kitchen area talking about throwing up and dropping F bombs and no bread sticks with our order. We asked for some and they said they were out, but would bring them once they were done. Cleanliness obsolete. Ordered gluten friendly chicken pesto rotini, Alfredo noodles, and chicken Alfredo. Always love Fazolis but this place needs a overhaul of employees and a good scrubbing.
Used the drive thru service. Girl was very polite. Notice on the picture I attached.... where is the Alfredo sauce??? Looks like they put a teaspoon at best. What really got me was that I noticed after I wagot my order and already driving off... kid sat himself on the stainless steel table that looks like where they bag your order. GROSS❗️Looks like that may be my last time ordering from there. It's been a long time and and even longer time after today.
The food was okay. Not $30+ worth for two meals, appetizer, and drink. The Dr. Pepper was not sweet at all and flat. There was no marinara with the cheese balls as ordered, no silverware, no red flakes, and no parmesan (all free and asked for in online order). I'd only return for the cheese skewers if fresh.
I stop here everytime I come thru town because my town hasn't had one in years, And I love the food. The workers are all young and changing so they are always "training" and don't know what they are suppose to do, the food flavor isn't consistent, one time the Breadsticks were burnt, the next they weren't cooked all the way and still gooey on the inside, The next were just right... the place is usually fairly empty customer wise and kept pretty clean.
Was so excited to eat here after almost an 2 hour drive. Yet I was disappointed to find out that they would only serve us to-go when it was over an hour before closing. They would not allow us to eat inside the restaurant but stated we must eat in our car outside. Even though there were multiple employees currently eating in the dining room.
I visited this location around 5pm on a Friday. There was two other people in the dining area. I ordered the chicken Parm spaghetti to dine in. When the food was brought out it was brought out in what looked to be a to go container and the chicken tasted, old. I started gagging on it. They also did not have any breadsticks until I was already halfway through with my meal. I also had family with me and they forgot to put sauce and meatballs on the pasta. It’s not like they were busy, we were the only people in the restaurant at that moment. There was no sweet tea available. And the food all around was just not great. Very disappointed since there is no Fazoli’s where I currently live and when I find one I make an effort to eat there.
I've eaten here before, and for fast food it wasn't bad. Today going through the drive through I experienced horrible Customer service (young lady). Instead of matching her energy I simply asked for a refund and took my Business to Olive Garden. That was a completely different wonderful experience.
We ordered thee different menu items. Two were decent for fast food, one was room temp at best. Individual at the register was unengaged and clearly didn't want to be there. The payment system forced a tip which was a surprise and not a pleasant one. Dining room was mostly clean.Overall, not a great experience but I'm aware that its fast food so...
My sweetie and I got baked spaghetti with meatballs maybe 20minutes ago and as she is eating she spits out a bite and what seems to be a straightened out metal staple was in her food. Which how could that even happen unintentionally? She could have cut her mouth or throat up.
Restaurantji Recommends
Canceled my order after 1 hour then closed the store. I will never order or eat Fazoli’s ever again. I do not recommend this restaurant!
The last 2 times I went there I ordered the crispy chicken salad and got a salad with pieces of breadsticks only no meat today I got pepperoni only and crouton
The three stars is for the staff both girls and the guy in the back did a great job. However, it seems nostalgia got the best of me. my family and I used to come here every Saturday when it was open in the Houston area and that was probably 13 years ago. from what I remember it was really good but boy was I wrong. The breadsticks are excellent and if you just came there for that then you should be ok everything else though reminds me of those one dollar microwavable dinners that you find at Walmart especially the spaghetti and pizza.
Yes 5 stars. Not a fancy Italian restaurant. It is fast food and for fast food it is great. Used to go in Florida and have missed it. Will go again when in San Marcos.
Good food. Cheap food. Love it.
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