I was overcharged by $18.87 on my HEBtoyou pickup yesterday. Plus they were running late by an hour. Plus, plus, the girl putting the groceries in my car didn't know what she was doing. How can you screw up loading groceries into a car? By stacking all the heavy stuff in one tower and not caring if it topples and crushes everything else you've slung in the car... The manager was very nice when I called and complained but c'mon...how can you not know how to put groceries in a car? Even if that's not your usual job, don't you put your own groceries in your own car? Do you want your Diet Coke crashing down to crush your bananas? It's such a minor problem but I guess it just ticked me off for that very reason. How on earth can you screw up loading groceries into a car?
Crystal M.
What can you really say it's HEB they have everything you need for groceries. And the employees are always really helpful and nice and there's always more registers open then you know what other store
Lindsi W.
this heb used to be great, i'm not sure what's happened in the past ~2 years. i always opt for curbside because the inside is messy and crowded. i also liked the quick convenience of curbside. as im writing this review, ive been sitting in a curbside spot for ~45 MINUTES. before that i circled the curbside parking 6 times before i found a spot. there is nothing convenient about sitting in my car for almost an hour waiting on someone to bring out my groceries. this used to be a less than 5 minute process (yes, i checked in on the app and quadruple checked that i was actually checked in. they are just taking forever). i am so annoyed that i had to waste my entire lunch break just sitting here in the parking lot.
Anthony K.
Love this H‑E‑B. The prices are reasonable. The selection is good. Employees help you when asked. The produce is fresh. This is my go-to for my pharmacy.
Anthony F.
The management at this specific location is non existent. Specifically in the cashier/customer service checkout /bagging after 7:30 p.m continuously day in and out. The fresh baked tortillas are non existent as well especially after 7pm. What district manager is in charge of this region? Seriously? The inability to have product and witness staff talking in a group of 3. Consistently 3 days in a row. Without any tortillas to purchase. Bakery staff just sitting in the shut down dark while getting nothing done. Talking about coworkers to the point you'd want to ask if they'll ever have tortillas to purchase after 7pm at this location. Or is the 3 person conversing more important than actually working? I shop here nearly semi daily. Witnessing the young staff of incompetent individuals slack. Opposed to contributing to getting product in front of the consumer is pathetic in this day in age. The lack of concern at this location in the bakery and checkout later in the evening is abysmal.
Mitchell S.
Great selection, but getting gas here was not a pleasant experience. The pricing was very competitive, but it took me almost 10 minutes to fill up my truck due to how slow the pumps were.
barbara robinson
I order some cup cakes for my grandson birthday party went to pick and could believe the icing they put on there it look like they did care and the cup cake tasted old out dated cup cake everyone was putting them in the trash and the birthday boy was stepping on them I was so upset heb bakery do better please
Debbie T.
Meh food store. Not a huge selection. Pass on the sushi it's dry and flavorless and the roasted chicken is overcooked and dry It's clean but food is sadly displayed
Audrey Valdez
HEB is always awesome ?
Abby H.
Pharmacy received a prescription at 2pm on a Saturday for Paxlovid - Yes, for COVID. It was confirmed before the script was sent that they had Paxlovid in stock. Tell me why it's 9am the next day, and I've had 0 contact from them? The point of Paxlovid is to get it into your system the first day. Now, thanks to me trusting this pharmacy would fill a prescription in a reasonable time frame, I'm going to feel terrible for the foreseeable future. How lazy can you be?
I've been using the H‑E‑B in Wimberley for three years since our move to the area. I initially tried other stores but 2020 killed that effort. The practices used by the store for its employees and patrons were exemplary. Due to my husband's health, I used Curbside for that year. Great group of people who are supported by the whole store. Now I shop both in the store and Curbside as needed. Friendly and helpful employees. Good quality veggies and fruits. Good quality meats, fish, and products. I wouldn't shop here if it wasn't clean. The managers listen well to compliments and requests. Now, if they would start carrying Rosemary Pimento cheese again, it would be bliss!
Andrea A.
Use as pharmacy as well . All I need under one roof . Enjoy all their fresh bake goods
Marie Ford
Always amazing
John I.
Curbside is terrible here. They do not take care of how they pack their items. Multiple glass containers were shoved in one H-E-B bag. It of course ripped through and busted our tile in a brand new home. They were not willing to rectify the situation appropriately, even with picture proof. Save your time and go to H-E-B in New Braunfels or Kyle.
I was overcharged by $18.87 on my HEBtoyou pickup yesterday. Plus they were running late by an hour. Plus, plus, the girl putting the groceries in my car didn't know what she was doing. How can you screw up loading groceries into a car? By stacking all the heavy stuff in one tower and not caring if it topples and crushes everything else you've slung in the car... The manager was very nice when I called and complained but c'mon...how can you not know how to put groceries in a car? Even if that's not your usual job, don't you put your own groceries in your own car? Do you want your Diet Coke crashing down to crush your bananas? It's such a minor problem but I guess it just ticked me off for that very reason. How on earth can you screw up loading groceries into a car?
What can you really say it's HEB they have everything you need for groceries. And the employees are always really helpful and nice and there's always more registers open then you know what other store
this heb used to be great, i'm not sure what's happened in the past ~2 years. i always opt for curbside because the inside is messy and crowded. i also liked the quick convenience of curbside. as im writing this review, ive been sitting in a curbside spot for ~45 MINUTES. before that i circled the curbside parking 6 times before i found a spot. there is nothing convenient about sitting in my car for almost an hour waiting on someone to bring out my groceries. this used to be a less than 5 minute process (yes, i checked in on the app and quadruple checked that i was actually checked in. they are just taking forever). i am so annoyed that i had to waste my entire lunch break just sitting here in the parking lot.
Love this H‑E‑B. The prices are reasonable. The selection is good. Employees help you when asked. The produce is fresh. This is my go-to for my pharmacy.
The management at this specific location is non existent. Specifically in the cashier/customer service checkout /bagging after 7:30 p.m continuously day in and out. The fresh baked tortillas are non existent as well especially after 7pm. What district manager is in charge of this region? Seriously? The inability to have product and witness staff talking in a group of 3. Consistently 3 days in a row. Without any tortillas to purchase. Bakery staff just sitting in the shut down dark while getting nothing done. Talking about coworkers to the point you'd want to ask if they'll ever have tortillas to purchase after 7pm at this location. Or is the 3 person conversing more important than actually working? I shop here nearly semi daily. Witnessing the young staff of incompetent individuals slack. Opposed to contributing to getting product in front of the consumer is pathetic in this day in age. The lack of concern at this location in the bakery and checkout later in the evening is abysmal.
Great selection, but getting gas here was not a pleasant experience. The pricing was very competitive, but it took me almost 10 minutes to fill up my truck due to how slow the pumps were.
I order some cup cakes for my grandson birthday party went to pick and could believe the icing they put on there it look like they did care and the cup cake tasted old out dated cup cake everyone was putting them in the trash and the birthday boy was stepping on them I was so upset heb bakery do better please
Meh food store. Not a huge selection. Pass on the sushi it's dry and flavorless and the roasted chicken is overcooked and dry It's clean but food is sadly displayed
HEB is always awesome ?
Pharmacy received a prescription at 2pm on a Saturday for Paxlovid - Yes, for COVID. It was confirmed before the script was sent that they had Paxlovid in stock. Tell me why it's 9am the next day, and I've had 0 contact from them? The point of Paxlovid is to get it into your system the first day. Now, thanks to me trusting this pharmacy would fill a prescription in a reasonable time frame, I'm going to feel terrible for the foreseeable future. How lazy can you be?
Restaurantji Recommends
I've been using the H‑E‑B in Wimberley for three years since our move to the area. I initially tried other stores but 2020 killed that effort. The practices used by the store for its employees and patrons were exemplary. Due to my husband's health, I used Curbside for that year. Great group of people who are supported by the whole store. Now I shop both in the store and Curbside as needed. Friendly and helpful employees. Good quality veggies and fruits. Good quality meats, fish, and products. I wouldn't shop here if it wasn't clean. The managers listen well to compliments and requests. Now, if they would start carrying Rosemary Pimento cheese again, it would be bliss!
Use as pharmacy as well . All I need under one roof . Enjoy all their fresh bake goods
Always amazing
Curbside is terrible here. They do not take care of how they pack their items. Multiple glass containers were shoved in one H-E-B bag. It of course ripped through and busted our tile in a brand new home. They were not willing to rectify the situation appropriately, even with picture proof. Save your time and go to H-E-B in New Braunfels or Kyle.
Never have the item you're needing.