Half the time this place is closed for whatever reason and when it is open it's a pigsty dirty tables and the staff is too busy on their phones to even acknowledge customers and when they do see you they actively ignore you never coming back here again
Atmosphere: 1
Food: 1
Service: 1
Hector
Best fast food in town ❤️
Atmosphere: 5
Food: 5
Service: 5
Lotus Streetpoet
It was orwellian. I mean I use the can tell when they've got all this paper signs that some manager posted on the window themselves that says no loitering inside or out even with food. But when I went inside I did not expect to see the menu board full of $15.99 11.99s and whatnot. The person at the counter actually looked up at the sign and said I'm sorry I know. I don't know who owns this or if it's still a franchise or what but if you would like to purchase a $1 taco a cheap hamburger, and you see this Jack in the box in San Marcos Texas, just realized that they think you are dumb enough to pay $15.99 or $12 for the same stuff. Amazing
I spent the time to read through the rest of the reviews today. You have to be amazed at the audacity of this company to have so many negative reviews saying the same thing and continue to use canned responses and a plea to please contact us directly instead of in public, because we are not going to do anything to change what is going on but we don't like the negative publicity. Whoever owns this joint, whoever is in charge of the public image of this company should shut this place down. Completely start over and hire somebody I guess from out of town to run it because they just display with the most arrogant disregard that they don't care about you and what you have to say about their company they just have some excuses and apologies and a plead of please do it in private. If I was the public relations person or representative this company I would wonder if I could ever get a job anywhere else.
If there was any doubt that they don't give one portion of a damn what you think about the way they treat you or anybody else that comes trying to give them money for their food so they can survive. Look at their response. Generated by a bot and absolutely no sincerity or truth or get right in it. If you value how a business thinks about the way you spend your money at their joint, go right over to the Taco Bell it's right across the street they are nice as can be. Or find somewhere else to eat until this place deservedly goes under and is replaced
Atmosphere: 1
Food: 1
Service: 1
Jennifer Kimble
The best Jack in the Box I’ve seen in a long time. Clean, friendly staff, fresh food and new equipment.
Atmosphere: 5
Food: 5
Service: 5
Michael Sakevych (smiksha)
The most horrible staff you can find in the universe, I was a customer and they towed my car why I left for coffee for <5 min
Atmosphere: 1
Food: 1
Service: 1
Larissa Mendoza
Went through the drive thru tonight on 1/13 and the girl taking our order was rude. Then she handed us our food and this was the amount of fries in the medium sized fries I ordered. I know they don’t fill it to the top but this is ridiculous. Thought maybe some had fallen out in the bag…nope this is all they gave me.
Atmosphere: 1
Food: 1
Service: 1
Arthur Venable
Fast friendly service, and food was good
Atmosphere: 5
Food: 5
Service: 5
Brendon Camp
Somehow they think its right to tow someone WHEN THEY ATE AT THE RESTAURANT. Went down the street for 30 minutes for an errand after and got toed.
Service: 1
JOSE RODRIGUEZ
Sourdough Jack & fries was good . But the restroom needed attention. We give them A 6
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Sandwich
Armando Guevara
The manager here is very nice , they’re always quick and never miss. Vibe check passed
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Chicken Sandwich
Picked up lunch for the family before we hit the interstate. Got down road by Kyle and noticed our sons large nuggets were jalapeno poppers. The fries were bitter and dark from being fried in old oil! ? Never again! $46 for bad food and a cashier who looked like she hates her job. Bad experience and our first time eating at this location and at a Jack n box in over 12 years! Now I remember why!
Half the time this place is closed for whatever reason and when it is open it's a pigsty dirty tables and the staff is too busy on their phones to even acknowledge customers and when they do see you they actively ignore you never coming back here again
Atmosphere: 1
Food: 1
Service: 1
Best fast food in town ❤️
Atmosphere: 5
Food: 5
Service: 5
It was orwellian. I mean I use the can tell when they've got all this paper signs that some manager posted on the window themselves that says no loitering inside or out even with food. But when I went inside I did not expect to see the menu board full of $15.99 11.99s and whatnot. The person at the counter actually looked up at the sign and said I'm sorry I know. I don't know who owns this or if it's still a franchise or what but if you would like to purchase a $1 taco a cheap hamburger, and you see this Jack in the box in San Marcos Texas, just realized that they think you are dumb enough to pay $15.99 or $12 for the same stuff. Amazing
I spent the time to read through the rest of the reviews today. You have to be amazed at the audacity of this company to have so many negative reviews saying the same thing and continue to use canned responses and a plea to please contact us directly instead of in public, because we are not going to do anything to change what is going on but we don't like the negative publicity. Whoever owns this joint, whoever is in charge of the public image of this company should shut this place down. Completely start over and hire somebody I guess from out of town to run it because they just display with the most arrogant disregard that they don't care about you and what you have to say about their company they just have some excuses and apologies and a plead of please do it in private. If I was the public relations person or representative this company I would wonder if I could ever get a job anywhere else.
If there was any doubt that they don't give one portion of a damn what you think about the way they treat you or anybody else that comes trying to give them money for their food so they can survive. Look at their response. Generated by a bot and absolutely no sincerity or truth or get right in it. If you value how a business thinks about the way you spend your money at their joint, go right over to the Taco Bell it's right across the street they are nice as can be. Or find somewhere else to eat until this place deservedly goes under and is replaced
Atmosphere: 1
Food: 1
Service: 1
The best Jack in the Box I’ve seen in a long time. Clean, friendly staff, fresh food and new equipment.
Atmosphere: 5
Food: 5
Service: 5
The most horrible staff you can find in the universe, I was a customer and they towed my car why I left for coffee for <5 min
Atmosphere: 1
Food: 1
Service: 1
Went through the drive thru tonight on 1/13 and the girl taking our order was rude. Then she handed us our food and this was the amount of fries in the medium sized fries I ordered. I know they don’t fill it to the top but this is ridiculous. Thought maybe some had fallen out in the bag…nope this is all they gave me.
Atmosphere: 1
Food: 1
Service: 1
Fast friendly service, and food was good
Atmosphere: 5
Food: 5
Service: 5
Somehow they think its right to tow someone WHEN THEY ATE AT THE RESTAURANT. Went down the street for 30 minutes for an errand after and got toed.
Service: 1
Sourdough Jack & fries was good . But the restroom needed attention.
We give them A 6
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Sandwich
The manager here is very nice , they’re always quick and never miss. Vibe check passed
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Chicken Sandwich
Restaurantji Recommends
Woman at the Drive thru was fantastic.
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Best customer service Ive ever had. Very efficient and hardworking employees.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Halfsie Fries, Chicken Sandwich, Fritto Misto, Sandwich
Took around 40 minutes for a small fry and shake. Slow service and mediocre food.
Service: 1
Dirty restrooms, sticky floors, over prices burgers BUT the food was good.
Atmosphere: 1
Food: 5
Service: 2
Recommended dishes: Halfsie Fries, Jumbo Jack, Cheeseburger, Fritto Misto
Picked up lunch for the family before we hit the interstate. Got down road by Kyle and noticed our sons large nuggets were jalapeno poppers. The fries were bitter and dark from being fried in old oil! ? Never again! $46 for bad food and a cashier who looked like she hates her job. Bad experience and our first time eating at this location and at a Jack n box in over 12 years! Now I remember why!
Atmosphere: 1
Food: 1
Service: 1
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