The person at the drive-thru mistakenly took our order. We went inside to rectify the situation. The manager on duty publicly berated the individual who took our order. It’s unacceptable for management to yell at employees in front of customers. This incident occurred around 6:40 pm.
Atmosphere: 3
Food: 4
Service: 2
Natalia Hernandez
I walked and realized that the dining area closed but Mike took care of me and my friend. He had a very welcoming disposition thank you Mike
Atmosphere: 4
Food: 4
Service: 5
Jesus Daniel G Pruitt III
So I guess these people forgot how to or never got the proper training on how to make a burger!!!! Not even worth my money!! Definitely negative -5 stars need NEED NEW MANAGEMENT Immediately!!!
Atmosphere: 1
Food: 1
Service: 1
Amando Flores
Cynthia M has a bad customer service attitude. When speaking to her she would ignore me. I had to ask for hot sauce over 5 times. She needs to be removed from the drive thru window.
Atmosphere: 1
Food: 5
Service: 1
Raul M. Reyes Jr.
Good hot fresh food exactly as I ordered it greatest drive thru person who was working at the window she was fast and very courteous and a great attitude towards her job and customers
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Burgers, Onion Rings
Kelly Escobar
They were super nice and made sure my order was right! The food always hits at Jack in the Box!!
Atmosphere: 5
Food: 5
Service: 5
maggpie
This place has the best service. They are friendly, fast and generally make it a pleasant experience. I'll be back regularly.
Food: 5
Kate White
The fish sandwich is better than the fish sandwich from other chains like Burger King and McDonald's. The prices here are also exceptional. I ordered through Uber and my food was even still hot. I will be ordering from here again in the future. Their fries are also a million times better than they were in the 90s.
Atmosphere: 3
Food: 4
Service: 5
RoxieLee
I really like jack in the box here in san marcos tx...the girls at the window are always friendly
ordered and got charged for something only to get one of the items in the combo. Every time i go to this location it’s the same thing. Terrible quality control and management.
Eduardo Vazquez
The food tastes good, but everything is smaller than what is represented in the images, and to eat there they serve you each order in a meaningless paper bag.
Atmosphere: 3
Food: 4
Service: 3
jose valdez
4 onion rings, over $1 each one, really?? And 18 packets of ketchup???Last time you get my business...you guys are a joke, clowns.
Food: 1
Service: 1
SusieAnthony Dominguez
The food was good, the service was fast and calm atmosphere.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Tiny Tacos
Nikki
Got the ne smash burger very disappointing it looks like it was from a kids menu. All the jack in the boxes gave gone downhill, and I will no longer be going to any jack in the boxes.
The person at the drive-thru mistakenly took our order. We went inside to rectify the situation. The manager on duty publicly berated the individual who took our order. It’s unacceptable for management to yell at employees in front of customers. This incident occurred around 6:40 pm.
Atmosphere: 3
Food: 4
Service: 2
I walked and realized that the dining area closed but Mike took care of me and my friend. He had a very welcoming disposition thank you Mike
Atmosphere: 4
Food: 4
Service: 5
So I guess these people forgot how to or never got the proper training on how to make a burger!!!! Not even worth my money!! Definitely negative -5 stars need NEED NEW MANAGEMENT Immediately!!!
Atmosphere: 1
Food: 1
Service: 1
Cynthia M has a bad customer service attitude. When speaking to her she would ignore me. I had to ask for hot sauce over 5 times. She needs to be removed from the drive thru window.
Atmosphere: 1
Food: 5
Service: 1
Good hot fresh food exactly as I ordered it greatest drive thru person who was working at the window she was fast and very courteous and a great attitude towards her job and customers
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Burgers, Onion Rings
They were super nice and made sure my order was right! The food always hits at Jack in the Box!!
Atmosphere: 5
Food: 5
Service: 5
This place has the best service. They are friendly, fast and generally make it a pleasant experience. I'll be back regularly.
Food: 5
The fish sandwich is better than the fish sandwich from other chains like Burger King and McDonald's. The prices here are also exceptional. I ordered through Uber and my food was even still hot. I will be ordering from here again in the future. Their fries are also a million times better than they were in the 90s.
Atmosphere: 3
Food: 4
Service: 5
I really like jack in the box here in san marcos tx...the girls at the window are always friendly
Food: 5
Service: 5
Is always a must. Nice food, nice people.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Two Tacos, Burgers
Restaurantji Recommends
ordered and got charged for something only to get one of the items in the combo. Every time i go to this location it’s the same thing. Terrible quality control and management.
The food tastes good, but everything is smaller than what is represented in the images, and to eat there they serve you each order in a meaningless paper bag.
Atmosphere: 3
Food: 4
Service: 3
4 onion rings, over $1 each one, really?? And 18 packets of ketchup???Last time you get my business...you guys are a joke, clowns.
Food: 1
Service: 1
The food was good, the service was fast and calm atmosphere.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Tiny Tacos
Got the ne smash burger very disappointing it looks like it was from a kids menu. All the jack in the boxes gave gone downhill, and I will no longer be going to any jack in the boxes.
Food: 1
Service: 3
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