When we arrived we had to wait about 5 minutes to be seated, and sat waiting for a waiter to attend to us. We thought “okay they’re busy” even though there wasn’t much going on, however a few minutes after we were seated, another family came in and was quickly seated, and on top of that, the waiter completely ignored us and started taking orders for the second family that came in. Mind you, we were already waiting to be helped for about five minutes and not one person came up to us… but the last straw was when the second family had already got their drinks and appetizers before we were even greeted by a waiter. Can’t tell what everyone’s problem was because we were already given dirty looks from everybody including the cooks, but speak up instead of cowering behind your fake smiles if you have something to say. I will gladly take my family to a better and more attentive restaurant that wants to make money and big tips. The waiters were a white man with blonde hair and hat, and a thin brunette. Hope the owner sees this and addresses this issue to their rude and unprofessional employees.
Atmosphere: 1
Food: 1
Service: 1
Brian Brian
I went to go eat with me and my wife. I had work clothes on. Which are stained not dirty. I own a welding company. Lets start with all that. I just spent 1600 at coach across the street. My wife said baby I wanna go eat a burger at that place I said ok let me go in first so I can use restroom. Then we can eat. It was 7pm on. Friday night. I went in was walking towards restroom and a lady yelled across dining area telling me there was no restroom allowed they was being cleaned. I looked at them I said mam no there not. She said once there cleaned we dont allow no one in their. She then said thanks bye threw her hand in the air and acted like she was on the phone. She did this in front of every one. She was a colored woman. So I dont know if it was cause im a blue collar successful person and she is mad about her job but to SUPPOSEBLY clean a bathroom at 7 and not allow a customer to use is is ridiculous. Was not cause broken or nothing so what do they prefer me use a dirty restroom. She made me feel the lowest ever. My wife was coming inside we was about to sit down enjoy our night of eating. Now from here out I will make sure everyone knows that place is horrible and at 7 they clean restrooms and ypu can no longer use a clean restroom there and the colored lady is so unprofessional. Look at the reviews its a horrible place and I will be getting a lawyer. She wouldnt have liked if I made her get water from a different sink cause we was using the other one. She is rude. Unprofessional and I just wanted to enjoy my night with my wife. She was talking insane to me in front of customer. And soon as I find out her name I will be posting it here. She says today it was mona. But I dont belive that. It was Friday evening the 9th. Colored lady is best way I know how to describe. If not mona appologoze but that the name She gave me when I called. Lawyer will be contacting you guys.
If a food establishment offers food and seating by law has to offer a. Restroom. I was gonna buy food and enjoy dinner with wife. And your restroom was cleaned at 7pm and close at 8pm and once cleaned you do not offer restroom to anyone . Thats what that lady's words was. I will be contacting a lawyer on this. This is ridiculous I would never do no one like this and this is the reason we have the problems we have in this world. Management thinking they run the world with there 18 dollar hour job. Now let's see how much she runs. After this lawyer contacts you guys. Thanks. Im tired of people treating people like this. So disturbing.
Atmosphere: 1
Service: 1
Angelique Claassen
Our waitress was wodnerf. She was the only one working and did a wonderful job communicating and getting out food out on time
Atmosphere: 5
Food: 5
Service: 5
Judy Cooper
The food was ok. The service bad we had called our waitress over a lot. We will not go back at all.
Atmosphere: 1
Food: 1
Service: 1
Will P
Great food and the service was great
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fries
Jonathan Joshua Ramirez Cuellar
They take hours to take the food and they give me bad service I didn't like this experience
Atmosphere: 1
Food: 2
Service: 1
Alex Juarez
10/10 experience, the place was slammed and my girlfriend and I were still met with really friendly and timely service from Shantel!
Atmosphere: 5
Food: 5
Service: 5
Director FUMCSM
Sreya was very attentive to our needs and truly welcoming and positive!
Atmosphere: 5
Food: 5
Service: 5
Anthony Carlisle
So hectic, but Shantel got us seated and served right away. Great service and the burger and fries were delicious!
Jasmine was amazing! We could tell they were understaffed and she made us feel cared for and was very professional!
Atmosphere: 5
Food: 5
Service: 5
Kassy J
***NO STROLLERS*** If you are trying to eat at this establishment be aware that they will not allow you to bring strollers in because they will get fined? The manager on duty came over to my family out of nowhere without a hello or even a kind disposition and just went into disciplining us. She said that if the general manager was there they definitely wouldnt allow it. I've never been to an establishment that wouldn't allow strollers. Even 5 star restaurants that have been so accommodating. This all occurred after we had been seated and not once had been told about the strollers and nowhere on the door is it marked for no strollers. Kindness goes a long way.
Atmosphere: 1
Food: 2
Service: 1
guillermo nietto
Excellent service, Ariel was awesome
Atmosphere: 5
Food: 5
Service: 5
Claudia Ramos
Ariel had perfect attention with us . Excelletn customer seevixe
Atmosphere: 5
Food: 5
Service: 5
Michael Gallegos
Great atmosphere, awesome food, Damon was our waiter he was very attentive and had a great attitude.
When we arrived we had to wait about 5 minutes to be seated, and sat waiting for a waiter to attend to us. We thought “okay they’re busy” even though there wasn’t much going on, however a few minutes after we were seated, another family came in and was quickly seated, and on top of that, the waiter completely ignored us and started taking orders for the second family that came in. Mind you, we were already waiting to be helped for about five minutes and not one person came up to us… but the last straw was when the second family had already got their drinks and appetizers before we were even greeted by a waiter. Can’t tell what everyone’s problem was because we were already given dirty looks from everybody including the cooks, but speak up instead of cowering behind your fake smiles if you have something to say. I will gladly take my family to a better and more attentive restaurant that wants to make money and big tips. The waiters were a white man with blonde hair and hat, and a thin brunette. Hope the owner sees this and addresses this issue to their rude and unprofessional employees.
Atmosphere: 1
Food: 1
Service: 1
I went to go eat with me and my wife. I had work clothes on. Which are stained not dirty. I own a welding company. Lets start with all that. I just spent 1600 at coach across the street. My wife said baby I wanna go eat a burger at that place I said ok let me go in first so I can use restroom. Then we can eat. It was 7pm on. Friday night. I went in was walking towards restroom and a lady yelled across dining area telling me there was no restroom allowed they was being cleaned. I looked at them I said mam no there not. She said once there cleaned we dont allow no one in their. She then said thanks bye threw her hand in the air and acted like she was on the phone. She did this in front of every one. She was a colored woman. So I dont know if it was cause im a blue collar successful person and she is mad about her job but to SUPPOSEBLY clean a bathroom at 7 and not allow a customer to use is is ridiculous. Was not cause broken or nothing so what do they prefer me use a dirty restroom. She made me feel the lowest ever. My wife was coming inside we was about to sit down enjoy our night of eating. Now from here out I will make sure everyone knows that place is horrible and at 7 they clean restrooms and ypu can no longer use a clean restroom there and the colored lady is so unprofessional. Look at the reviews its a horrible place and I will be getting a lawyer. She wouldnt have liked if I made her get water from a different sink cause we was using the other one. She is rude. Unprofessional and I just wanted to enjoy my night with my wife. She was talking insane to me in front of customer. And soon as I find out her name I will be posting it here. She says today it was mona. But I dont belive that. It was Friday evening the 9th. Colored lady is best way I know how to describe. If not mona appologoze but that the name She gave me when I called. Lawyer will be contacting you guys.
If a food establishment offers food and seating by law has to offer a. Restroom. I was gonna buy food and enjoy dinner with wife. And your restroom was cleaned at 7pm and close at 8pm and once cleaned you do not offer restroom to anyone . Thats what that lady's words was. I will be contacting a lawyer on this. This is ridiculous I would never do no one like this and this is the reason we have the problems we have in this world. Management thinking they run the world with there 18 dollar hour job. Now let's see how much she runs. After this lawyer contacts you guys. Thanks. Im tired of people treating people like this. So disturbing.
Atmosphere: 1
Service: 1
Our waitress was wodnerf. She was the only one working and did a wonderful job communicating and getting out food out on time
Atmosphere: 5
Food: 5
Service: 5
The food was ok. The service bad we had called our waitress over a lot. We will not go back at all.
Atmosphere: 1
Food: 1
Service: 1
Great food and the service was great
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fries
They take hours to take the food and they give me bad service I didn't like this experience
Atmosphere: 1
Food: 2
Service: 1
10/10 experience, the place was slammed and my girlfriend and I were still met with really friendly and timely service from Shantel!
Atmosphere: 5
Food: 5
Service: 5
Sreya was very attentive to our needs and truly welcoming and positive!
Atmosphere: 5
Food: 5
Service: 5
So hectic, but Shantel got us seated and served right away. Great service and the burger and fries were delicious!
Atmosphere: 5
Food: 5
Service: 5
Dirty place and rude employees
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Jasmine was amazing! We could tell they were understaffed and she made us feel cared for and was very professional!
Atmosphere: 5
Food: 5
Service: 5
***NO STROLLERS***
If you are trying to eat at this establishment be aware that they will not allow you to bring strollers in because they will get fined?
The manager on duty came over to my family out of nowhere without a hello or even a kind disposition and just went into disciplining us. She said that if the general manager was there they definitely wouldnt allow it. I've never been to an establishment that wouldn't allow strollers. Even 5 star restaurants that have been so accommodating. This all occurred after we had been seated and not once had been told about the strollers and nowhere on the door is it marked for no strollers. Kindness goes a long way.
Atmosphere: 1
Food: 2
Service: 1
Excellent service, Ariel was awesome
Atmosphere: 5
Food: 5
Service: 5
Ariel had perfect attention with us . Excelletn customer seevixe
Atmosphere: 5
Food: 5
Service: 5
Great atmosphere, awesome food, Damon was our waiter he was very attentive and had a great attitude.
Atmosphere: 5
Food: 5
Service: 5
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