I tried to give them the benefit of the doubt but they consistently forget items for delivery. Sure, I could go pick up but with a hectic schedule I opt for delivery. Today, another item was missing and when I called to inform them- I was met with attitude, she was almost upset with ME? It was odd. She also said well I’m not sure what you’re saying is accurate. Like lady do you want my ring camera footage to prove the soda was missing? In the past they delivered to the complete wrong address in my neighborhood and items are ALWAYS missing.
Atmosphere: 1
Food: 4
Service: 1
Corinne Cantarero
I love coming here. My orders are always correct and food is hot. Even when I order for delivery they are very quick as opposed to other places. Good pizza at great prices. And they always have specials.
Atmosphere: 5
Food: 5
Service: 5
SusieAnthony Dominguez
The pizza was delicious, the wings were very good and tasty the service was fast.
Atmosphere: 5
Food: 5
Service: 5
Kat White
Pizza was very meh. Very average and bland even with sauces. Nothing to call home about. It was as chain average as you could get and if you want great pizza, you won't find it here. This is on the same level as dominos and other chains. Find yourself a real pizzeria and don't waste your money unless you really can't get pizza elsewhere. Overall it was just very underwhelming. All these people giving 5 stars have clearly not been to many pizza places.
Atmosphere: 2
Food: 3
Service: 5
Franny
Our 2nd time having Marco's and it was delicious,fresh and very fast delivery!!! Everything was right and they even gave us cups when we didn't ask!!! Will so eat Marco's again!!! Now one of our top pizza joints!!!!!
Food: 5
Service: 5
Armonnii starkes
I have had such wonderful experiences with Marcos Pizza on Thorpe Lane. Dolton and Ben stand out as positive employees who make you feel welcome. Money well spent on customer service from these two and the excellent food! Thanks, guys
Atmosphere: 5
Food: 5
Service: 5
Mark A. White
This is not what I ordered through Uber Eats. Which is GD scam and there is no way I can get a refund
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza, Cinnasquares
Jonathan Guerrero
I've never had an issue with there pizzas. It is always on point and super tasty.
Atmosphere: 5
Food: 5
Service: 5
Jenn Caraway
I only ever pick up to go orders, but they're always friendly, and the pizzas are tasty! I definitely recommend signing up online for the coupons; they shaved a lot of my order.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Large Deluxe Pizza
Melissa Ohara
Wrong crust. Wrong toppings. Complained before and no one ever gets back to me. Good times. Maybe this will get through to someone.
If I could give negative stars for the service provided by this staff, I would. I made an order for delivery, and they gave it to a different delivery driver so I never received it. Then I called and reordered, and somehow they managed to lose that order. Over 2 hours later and we never got the original or reorder delivered, and was on hold for so long waiting to resolve the problem. Really shitty service, so wouldn't recommend based solely on that.
Service: 1
Incafriend
A+ all the way.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Deluxe Pizza
Gloria Mejia
I rarely order delivery, but if I do order delivery it's only because they have their own delivery service. Marco's failed to mention that they also use DoorDash if they have no drivers there. Had I known that I would not have ordered delivery from there. Reason, now I get no updates as to when my pizza is ready for delivery and on it's way. So, as of now, my pizza ordered by 3:30 pm has been ready for 30 minutes based on first phone call to Marco's @3:48 because tracking my order it claimed it was it delivered and it wasn't. My second phone was because now i don't know when it will be picked up and routed for delivery. An hour and 10 minutes later... my pizza us delivered by MY NERGHBOOR 4 house down. I then call Marco's and they're busy, the girl on the phone says the guy I spoke to earlier said I Need to call DoorDash. WHAT??? I didn't ordered thru DoorDash..I ordered thru Marco's. Your employee said they called DoorDash. I'M DONE. I know you're busy and could talk, but just like a previous post... don't seem to care about their customers being satisfied. Why would they.... they already got my money.
Food: 2
Service: 1
Bret Ebey
Marcos is a staple for me. I hate doordash and the fact that almost nobody delivers anymore. While I don't consider Marcos quite as good as a gourmet pizza joint, it's still two steps above other chains. That, combined with them delivering their own pizza (hot and fresh compared to doordash delivery) means I will keep coming back.
Atmosphere: 5
Food: 4
Service: 5
Griselda Negrete
My order was delivered. Food was very warm and delicious. Delivery was very curtious. Great first experience. The pizza and wings were amazing!
I tried to give them the benefit of the doubt but they consistently forget items for delivery. Sure, I could go pick up but with a hectic schedule I opt for delivery. Today, another item was missing and when I called to inform them- I was met with attitude, she was almost upset with ME? It was odd. She also said well I’m not sure what you’re saying is accurate. Like lady do you want my ring camera footage to prove the soda was missing? In the past they delivered to the complete wrong address in my neighborhood and items are ALWAYS missing.
Atmosphere: 1
Food: 4
Service: 1
I love coming here. My orders are always correct and food is hot. Even when I order for delivery they are very quick as opposed to other places. Good pizza at great prices. And they always have specials.
Atmosphere: 5
Food: 5
Service: 5
The pizza was delicious, the wings were very good and tasty the service was fast.
Atmosphere: 5
Food: 5
Service: 5
Pizza was very meh. Very average and bland even with sauces. Nothing to call home about. It was as chain average as you could get and if you want great pizza, you won't find it here. This is on the same level as dominos and other chains. Find yourself a real pizzeria and don't waste your money unless you really can't get pizza elsewhere. Overall it was just very underwhelming. All these people giving 5 stars have clearly not been to many pizza places.
Atmosphere: 2
Food: 3
Service: 5
Our 2nd time having Marco's and it was delicious,fresh and very fast delivery!!! Everything was right and they even gave us cups when we didn't ask!!! Will so eat Marco's again!!! Now one of our top pizza joints!!!!!
Food: 5
Service: 5
I have had such wonderful experiences with Marcos Pizza on Thorpe Lane. Dolton and Ben stand out as positive employees who make you feel welcome. Money well spent on customer service from these two and the excellent food! Thanks, guys
Atmosphere: 5
Food: 5
Service: 5
This is not what I ordered through Uber Eats. Which is GD scam and there is no way I can get a refund
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza, Cinnasquares
I've never had an issue with there pizzas. It is always on point and super tasty.
Atmosphere: 5
Food: 5
Service: 5
I only ever pick up to go orders, but they're always friendly, and the pizzas are tasty! I definitely recommend signing up online for the coupons; they shaved a lot of my order.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Large Deluxe Pizza
Wrong crust. Wrong toppings. Complained before and no one ever gets back to me. Good times. Maybe this will get through to someone.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
If I could give negative stars for the service provided by this staff, I would. I made an order for delivery, and they gave it to a different delivery driver so I never received it. Then I called and reordered, and somehow they managed to lose that order. Over 2 hours later and we never got the original or reorder delivered, and was on hold for so long waiting to resolve the problem. Really shitty service, so wouldn't recommend based solely on that.
Service: 1
A+ all the way.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Deluxe Pizza
I rarely order delivery, but if I do order delivery it's only because they have their own delivery service. Marco's failed to mention that they also use DoorDash if they have no drivers there. Had I known that I would not have ordered delivery from there. Reason, now I get no updates as to when my pizza is ready for delivery and on it's way. So, as of now, my pizza ordered by 3:30 pm has been ready for 30 minutes based on first phone call to Marco's @3:48 because tracking my order it claimed it was it delivered and it wasn't. My second phone was because now i don't know when it will be picked up and routed for delivery. An hour and 10 minutes later... my pizza us delivered by MY NERGHBOOR 4 house down. I then call Marco's and they're busy, the girl on the phone says the guy I spoke to earlier said I Need to call DoorDash. WHAT??? I didn't ordered thru DoorDash..I ordered thru Marco's. Your employee said they called DoorDash.
I'M DONE. I know you're busy and could talk, but just like a previous post... don't seem to care about their customers being satisfied. Why would they.... they already got my money.
Food: 2
Service: 1
Marcos is a staple for me. I hate doordash and the fact that almost nobody delivers anymore. While I don't consider Marcos quite as good as a gourmet pizza joint, it's still two steps above other chains. That, combined with them delivering their own pizza (hot and fresh compared to doordash delivery) means I will keep coming back.
Atmosphere: 5
Food: 4
Service: 5
My order was delivered. Food was very warm and delicious. Delivery was very curtious. Great first experience. The pizza and wings were amazing!
Food: 5
Service: 5
Recommended dishes: Pepperoni Magnifico
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