McAlister's Deli

I got a BLT with avocado. And the bacon was completely burnt. I don’t like burnt bacon. I was quite disappointed with what I was served.

Food: 1

Service: 3

When I walked in, I was the only one at the store at 6 PM and that should've been my first tip off. I ordered one sandwich and it's still took 15 minutes. I drove home about 10 minutes and the bread was completely soggy on both sides, the pastrami was extremely thick cut, tasted pretty poor nothing like the previous orders (seems like they change meat suppliers, possibly) and overall, it's a pretty terrible sandwich for almost 14 bucks. Also seems like they eliminated the cucumber salad they had which was great. I was scolded and told to pick a sigh that was ON the menu like I knew it was discontinued. While I was waiting, a woman ordered the lasagna soup that was on the menu as the soup
Of the day and was told oh we don't have that item. The menu needs to be updated, they sent us the wrong one we don't have that any longer. Maybe a short piece of electrical tape could easily fix that. Definitely not the same as the McAllister's I was used to. I will definitely not be going back again. What a shame!

Atmosphere: 3

Food: 2

Service: 3

We’ve almost always had a good experience with this location. However, tonight was a letdown. We ordered pickup and my order was a Choose 2, which included a half Chicken Bacon Ranch Spud. The amount of chicken and cheese was ample. However, there was only about 1/4 teaspoon of near-microscopic green onion, a singular piece of bacon that was maybe 1 1/2 inches long, and the ranch dressing and butter were not discernible. So 4 out of the 6 toppings fell very short of expectations. If I had eaten in the restaurant I could have asked for adjustments but once you get home 15-20 minutes away, you’re pretty much out of luck. Or you pull from your own kitchen.

Food: 3

Service: 4

Jalapeño turkey crunch is the bomb!

Atmosphere: 5

Food: 5

Service: 5

Service id really give a negative. Took forever. They did 3 people w same #, delivering ours to another table. After another patron touched our plate they then brought to us which is huge health code violation. We’d finished before brought out other persons plate in group AFTER we asked about. Food was very bland. Saw person bringing out food wiping for head with bare hand up front. I’ll try other locations but never San Marcos again

Atmosphere: 1

Food: 2

Service: 1

⭐☆☆☆☆ Not a good experience
Ordering online was simple, but everything went downhill from there. When I arrived for curbside pickup, the process required calling in — except no one was answering the phone. I called three separate times, got hung up on once, and the whole thing sounded very chaotic. To make matters worse, two of the designated curbside spots were blocked by dumpsters. After waiting over 20 minutes, I finally got my order — soggy sandwiches that weren’t worth the price at all. Honestly, the prices they charge for half a sandwich are outrageous. The whole place feels shady and unorganized.

Atmosphere: 1

Food: 1

Service: 1

Very nice and hospitable staff. Good food

Atmosphere: 5

Food: 5

Service: 5

Food is pretty good but I literally don't think its possible for my delivery to have taken longer... Don't order delivery unless you wnat to wait a ridiculous amount of time

Atmosphere: 1

Food: 1

Service: 1

Michael and Barbie were awesome and professional. The soups were the best. Also, the sweet tea is great.

Atmosphere: 4

Food: 4

Service: 4

First time going to McAlister’s, the baked potatoes are where it’s at! Everyone was nice, Heather was very helpful. Clean store, fast service. Definitely will be back.

Atmosphere: 4

Food: 5

Service: 5

Heather is awesome! Quick friendly service, convenient location, and good food.

Atmosphere: 5

Food: 5

Service: 5

I was there the other day and Heather was such a help. She helped me go over the menu and she was so patient with me because I’m kind of slow. I watched her as she worked, and she is such a hard worker and a beautiful smile to match her helpfulness. Thank you Heather you made my visit so pleasant and food was delicious.

Atmosphere: 5

Food: 5

Service: 5

Hunter is always so friendly and welcoming! Great customer service. ⭐️⭐️⭐️⭐️⭐️

Atmosphere: 5

Food: 5

Service: 5

Good sammich and tea. We also order to go alot. They have always done great.

Atmosphere: 5

Food: 5

Service: 5

Placed my delivery order at 12:26 pm. Door dash was waiting for over 1/2 at the store. I called at 1:33 pm, spoke to Heather about the status of my order, she said they were short staffed and that it would be another 10 minutes. She could not have cared less about the delay! I said I’d give it another 10 minutes otherwise I wanted my money back.

Service: 1