Papa Johns Pizza
216 E Hopkins St, San Marcos
(512) 392-4422
Recent Reviews
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Sadly, this Papa John’s does not like to make money after 11 o’clock as they do not take orders at the store after 11 o’clock how weird to run a business and not want money after the busiest time when everyone is out on a Saturday night..
Atmosphere: 1
Food: 1
Service: 1
They Refuse to answer their phone!! Workers are trash and don't care about anything! They're dirty, rude and their music is always blasting way too loud!! I b ordered to simple things and they messed up my simple little order! I'M DONE WITH PAPA JOHN'S!!! WASTE OF TIME AND MONEY!!
Atmosphere: 1
Food: 1
Service: 1
Quick and easy, good coupons.
Food: 4
On 11/13/2025 We placed an order to be delivered at 1130 and the order was placed at 930 and the updates said it was preparing and at 1140 canceled the order. And wasted our lunch time. And Did not answer the phone. You just lost a customer. 👿👿👿
THE WORST PLACE EVER. messed up orders, and never take any responsibility- make you call support which say they can't do anything, and store workers refuse to work. This is thr worst place on earth and I genuinely hate it. This id day 9 of my trying yo get a refund and ir compensation for an order THAT NEVER EVEN SHOWED UP. How is this fricking legal?!?
This is the WORST location on the face of the planet! Every single time I order either a delivery, or pickup, the order is somehow not ready and is always delayed! I ordered 3 hours in advance today, and requested a 10 p.m. delivery. It is now 11:09 p.m. and my order is still in the making. WHAT AN ABSOLUTE SHAME PAPA JOHNS! This is a first hand scam. I don’t care even if someone ordered 1000 pizzas, and the workers are busy. I placed my order 3 HOURS IN ADVANCE! I better be seeing a full refund and a worthy compensation for my order that never arrived and my money stolen! Absolute disgrace!
Atmosphere: 1
Food: 4
Service: 1
Got my order wrong, called to get it fixed, they never answered the phone. This place sucks
Food: 1
Service: 1
Ordered to go and the food arrived cold and was missing sauces. I ordered a soda and was delivered the wrong one AND it was warm. Asked the delivery guy why it wasn’t the one I ordered and why it was warm and he told me to “just put ice in it”…. I’m pretty sure the delivery guy was high because I couldn’t understand most of what he said and he was over 20 minutes later than the original timeline. I should have read reviews before ordering.
Sad to see this place struggling and I’m assuming understaffed. Pizza wasn’t made right and music was blasting so loud inside had to yell over it. The girl working the front was having a hard time and the guy in the back didn’t seem to care
Atmosphere: 1
Food: 1
Service: 1
Felt like I was biting into cardboard the food was so burnt.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
They called to have a car towed, and when my husband went down there to pick it up, the district manager came out and started yelling at my husband, telling him not to tow the car. Lack of respect, and he was just doing what he's told by the towing company. The district manager was trying to fight him. DO NOT GO HERE!!!
Ordered a 3 topping pizza. Received a one topping pizza. I called to see about getting the correct pizza I ordered after it was delivered and I realized it was wrong. They refused to answer any calls for 30 mins. I called the custimer service line and they forwarded me back to the store and they finally answered. They said they were out of the missing toppings but if youre out of a topping why wouldn't you let someone know or reduce the price of the pizza? I asked for them to rectify this and they put me on hold for nearly an hour. I hung up and tried calling back like 15 times and no answer. So I had to contact customer service again and file a complaint/dispute. I wont hear back for up to 48 hours. Some of us order delivery because we work long shifts with no breaks and this is our only option to eat all day long. Do yourself a favor and eat any other pizza place there are tons of good ones nearby.
Atmosphere: 1
Food: 1
Service: 1
Ordered delivery came way too quick. & Food was burned by not hot lol
Food: 3
Service: 2
Went in for take-out, the employees working there were messing around in the back not doing their job. Then when I left with my order I noticed that they forgot half of the items I payed for. Tried calling the store and these people never answer the phone, I was on hold for 20 minutes.
Pizza was handed out cold. Absolutely ridiculous honestly.
Atmosphere: 1
Food: 3
Service: 1
Deliver cold pizza and then refuses to answer phone. Buyer beware. 2nd time in a row.
Atmosphere: 3
Food: 1
Service: 1
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