Poor management. You can see that the leadership skills are lacking. I have seen the "owner" yelling at a woman and cussing at her. I will never support a business that encourages that behavior.
Atmosphere: 1
Food: 1
Cindy Riley
Best customer service I’ve been very pleased with the service I get at every visit very friendly lady that is always happy and fresh hot pretzels
Atmosphere: 5
Food: 5
Service: 5
Allyson Hamby
Numerous times have ordered pretzel bites and they are cold and taste old, like they have been sitting there. I’ve been very loyal but now I have to rethink whether I buy again or not.
Jeremy Hernandez
The food was great! But some young lady (15-16 yrs old) was constantly rolling her eyes when addressing customers and receiving pretzel orders. I, myself have worked in food service for 10+ years so I could tell there were a lot of orders and could be a stressful situation, especially if it’s their first job. We don’t want her punished or written up, just notified and understand that eye contact and a smile goes a long way in great service. Best of luck to her!
Rashean, Doryan, and Claudia were amazing! Rashean worked to orchestrate an office delivery, and Doryan and Claudia appeared with hot pretzels and smiles! The pretzels were fresh, and our employees raved about the perk. Many thanks to all for your willingness to work within our needs. Look forward to doing business with you again.
Food: 5
Service: 5
D C
Delicious pretzels as always! Attentive service, clean Auntie Anne's.
D Block
I worked nearby and just picked up and went from this HEB. I don't usually go to this side door nearby AA. But for some reason, the smells of those fresh pretzels made me, you know, hmm ? ?. So I did buy pretzels nuggets and my favorite all of time.. too bad I had to wait for 5 minutes. I would, but gotta be somewhere.One of the AA staff suggested the pretzels and other goodies, so I said ok.took the pretzels and ?♀️. Don't think I'm not coming back! I hope that nuggets pretzels will be available when I come back. I could give 5 stars, but I gotta be honest since I'm coming back ?
Atmosphere: 5
Food: 5
Service: 4
Lurch Addams
Amazing customer service! I forgot to get my cheese dip for my food and a young man named Dre caught up to me to hand me the containers. I'll be sure to come here more often!
Poor management. You can see that the leadership skills are lacking. I have seen the "owner" yelling at a woman and cussing at her. I will never support a business that encourages that behavior.
Atmosphere: 1
Food: 1
Best customer service I’ve been very pleased with the service I get at every visit very friendly lady that is always happy and fresh hot pretzels
Atmosphere: 5
Food: 5
Service: 5
Numerous times have ordered pretzel bites and they are cold and taste old, like they have been sitting there. I’ve been very loyal but now I have to rethink whether I buy again or not.
The food was great! But some young lady (15-16 yrs old) was constantly rolling her eyes when addressing customers and receiving pretzel orders. I, myself have worked in food service for 10+ years so I could tell there were a lot of orders and could be a stressful situation, especially if it’s their first job. We don’t want her punished or written up, just notified and understand that eye contact and a smile goes a long way in great service. Best of luck to her!
Atmosphere: 2
Food: 5
Service: 4
Recommended dishes: Pretzel Nugget Bucket Snack Pack
Rashean, Doryan, and Claudia were amazing! Rashean worked to orchestrate an office delivery, and Doryan and Claudia appeared with hot pretzels and smiles! The pretzels were fresh, and our employees raved about the perk. Many thanks to all for your willingness to work within our needs. Look forward to doing business with you again.
Food: 5
Service: 5
Delicious pretzels as always! Attentive service, clean Auntie Anne's.
I worked nearby and just picked up and went from this HEB. I don't usually go to this side door nearby AA. But for some reason, the smells of those fresh pretzels made me, you know, hmm ? ?. So I did buy pretzels nuggets and my favorite all of time.. too bad I had to wait for 5 minutes. I would, but gotta be somewhere.One of the AA staff suggested the pretzels and other goodies, so I said ok.took the pretzels and ?♀️. Don't think I'm not coming back! I hope that nuggets pretzels will be available when I come back. I could give 5 stars, but I gotta be honest since I'm coming back ?
Atmosphere: 5
Food: 5
Service: 4
Amazing customer service! I forgot to get my cheese dip for my food and a young man named Dre caught up to me to hand me the containers. I'll be sure to come here more often!
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