Domino's Pizza

17331 I-35 N Suite #105 Ste 105, Schertz
(210) 651-4336

Recent Reviews

Sort by
Sophia Hedfelt

Justin who just started about a week ago just went above and beyond in customer service!!! I appreciated him so much!!! Thank you!!

Service: 5

Sonia Rodriguez

Carry-on, but the person that took my order was in a hurry, literally he hang up on me. šŸ¤·ā€ā™€ļø but the young girl at the windows she so sweet.

Atmosphere: 5

Food: 5

Service: 2

Tikky J

The food is delicious coming out of here and hot. Yes it does get busy and patience and understanding is needed from time to time. However when it’s not busy you can expect to get your order in a jiffy. Customer service is on point too. Great experience so far and I recommend.

Marcos Rivera

Let me start off by saying that Ariana answered the phone and was such a professional, provided excellent customer service, and went above and beyond. I called 3 other Dominoes that were not helpful at all. She had a solution to my problem and was extremely helpful. I have no idea who she is and am grateful to have been treated in such a professional manner. The others just said we don’t deliver there and basically hung up. Many Kidos and keep up the good work

Atmosphere: 5

Food: 5

Service: 5

LaWanda Smith

It was a mixed up in the time that our pizzas would be ready, but Mz. Crystal and Mz. Dillion rocked!!!! They got our 14 Large pizzas down on point in time to feed my Team of hard workers! Thank You Mz. Maria for hiring an awesome team! Thanks Ayden for taking time to help me out!

Atmosphere: 5

Food: 5

Service: 5

Mac Frank

I got no greeting when I walked in. The food was sitting at the top of the over for 20 mins untouched and unboxed when I order the food almost an hour before getting to the establishment. Everybody was arguing and had no communication. A food establishment whether it’s a fast food or sit down restaurant should never be ran the way this store was ran. I’m very displeased and hope that Domino’s can fix this because I will not be going for a very long time after this

Atmosphere: 1

Food: 1

Service: 1

AWA MGMT

Ordered for delivery. It showed as delivered and never received my pizza. Called and they offered refund instead of sending another pizza when it was obviously their mistake. What a joke of a place.

Atmosphere: 1

Food: 1

Service: 1

angelo sapienza

Absolute trash. Took two hours to get our pizza delivered, but they did cook it when we placed the order. So it was just sitting in a warmer for two hours. Two pizzas showed up, flat and like rubber. Also, one of the pizzas wasnt even cut.

Save yourself the time and money and just go somewhere else. Trash.

Atmosphere: 1

Food: 1

Service: 1

Mary Sciaraffa

Went inside to pick up my pizza and it was freezing inside. The girl working there was all bundled up and she said there was no heat. It was 30 degrees outside and just as cold inside. My pizzas were hot and ready. She was super friendly even in the bad working conditions. Brought the pizzas home and my husband and I thought they were some of the best we have ever had. They were delicious…and we were very thankful for the girl working today and her positive attitude and awesome pizza making skills! Thanks!

Atmosphere: 1

Food: 5

Service: 5

Ed Sanchez

Driver brought me the wrong order. When I called the store to ask for a remake I was told no and was instead lectured about people wanting to see their families on and "i don't understand why people order from us on Christmas eve." I understand what day of the year it is, but thay doesn't give you an excuse to screw up people's orders. Some people don't celebrate Christmas and now we get screwed out of a dinner plan because of this location.

Atmosphere: 1

Food: 1

Service: 1

Caridad Johns

I placed a online order after picking up my pizza and getting back home I open the pizza to see there’s an entire slice missing! When we called to address the problem the manager acted as if this was no big deal. She refused to give us her name and couldn’t have cared less about the inconvenience. In fact she admitted knowing the slice was missing, saying that the crew thought it was theirs, however instead of making a new pizza she knowing gave it to us anyway! When they finally remade the pizza and we got there to pick it up the manager was antagonistic and rude. I’m blown away. I myself am in management. I would be fired if I handle my company’s customers this way.

Atmosphere: 1

Food: 1

Service: 1

Troixgeimne Murray

The pizza was awful. The crust was thin although I order pan and the cheese was stuck to the box not on the pizza. The pizza was not even cooked all the way. I will not be ordering from this location again.

Atmosphere: 1

Food: 1

Service: 1

Dan Thompson

Order Pizza here and they won't cook it till you arrive, 1.5 hrs later still waiting on pizza and they haven't started cooking it. . . great customer service!

Parking: Park in car and wait for car-side delivery but never comes out. . .

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Memphis BBQ Pizza -Thin Crust w Banana Peppers

Laney Clair

Yummy food and awesome staff!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza

Miyeka Van Noy

I order from this location all the time. I always know when there’s certain people cooking because the food is either good or terrible. I am a loyal customer. I never complain when my pizzas are messed up, dry or can’t be cut. But today, I purchased 3 pizzas and got 1 free pizza with my points. We called dominos and spot to the ā€œmanager on dutyā€ and explained to her that the pizza tasted old and dry, THEN we couldn’t even pull it around it seemed old. She stressed that she just took the pizza out the over. We explained to her although she might have just took it out.. it taste horrible. I cannot taste any sauce on ANY of my pizzas. It taste like bread sticks with seasonings, not a pizza. We were not looking for a refund due to us just really wanting good quality of what we paid for. We asked her if she could remake them and we’ll bring the pizzas back to her. She said she remembered when we arrived and told us no because she just took it out the oven. NEVER have I ever had a pizza replaced or fixed even though they have messed up multiple times but the one time we ask if she could remake the pizzas she tells us no and do not come back up to the store because she is uncomfortable. I’m not sure how she feels uncomfortable when all we did was pick up the pizza. Even though if she didn’t want to remake it, she didn’t even ask for us to bring the pizzas back for a refund. Do better.

Loading...