Dunkin'
18384 I-35 N Suite 125, Schertz
(210) 904-8124
Recent Reviews
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Dunkin is failing at this location. Put a sign up if you’re not going to be open. 2 mornings in a row I have stoped by to pick up an order and no one is there. Change your store hours to reflect what you are able to do. I am taking my business somewhere else. Mind you I order dozens of donuts at a time.
Slow drive through- go in.
Atmosphere: 3
Food: 4
Service: 2
Very lazy personal. Bad management!!!!!
Atmosphere: 1
Food: 1
Service: 1
The food quantity needs to be bigger. The place is fundamentally a coffee shop, so it needs to stay open longer. Otherwise, the coffee is pretty good and highly recommended.
Atmosphere: 3
Food: 3
Service: 3
Good service. Convenient online order. Nice quiet atmosphere.
Atmosphere: 5
Food: 5
Service: 5
I dont like the coffeeor food, Im only here for the donuts
Atmosphere: 5
Food: 4
Service: 5
I ordered a kolache, the bread was nice and hot but when I bit into the sausage it was super cold. Their fritters are good though!
Great coffee experience
Atmosphere: 5
Food: 5
Service: 5
Where is this place cause I dont see it
Come here all the time, best service out of all of them.
Restaurantji Recommends
Enjoying national coffee day with a yummy pumpkin oatmilk shakin expresso. Got a free medium coffee drink with a purchase for today. As a coffee lover we love free drinks. Service was fast and courteous inside. Store was empty but clean.
Atmosphere: 5
Food: 5
Service: 5
If I could give 0 stars, I would. I went through the drive-thru on and was shocked by how unprofessional the staff were. Instead of basic courtesy, I was met with rudeness and dismissive comments — completely unnecessary and uncalled for. It felt less like customer service and more like being treated like an inconvenience. Management clearly allows this behavior, because it wasn’t just a one-off bad mood, it was blatant disrespect. I won’t be returning, and I wouldn’t recommend this location to anyone who expects to be treated with basic respect.
Atmosphere: 1
Food: 1
Service: 1
Cashier guy was super sweet and very explanatory. Unfortunately they were out of the items we specifically went for. Which was disappointing because our nieces have favorite kinds and we tried 2 locations with same results. Dunkin is missing out on money! It was only 3pm. Open til 8pm for what? Apparently, donuts aren't made in store anymore and they receive a shipment early in the morning and basically once they sell out, they sell out for the day. That's very unfortunate as I'm sure we're not the only ones this has happened too. Maybe increase product?
Food: 1
Service: 5
I’m not a typical Dunkin Go getter, however on my way to my nail appointment I stopped in the drive thru for a pumpkin oat milk latte to treat myself to “fall” and whatnot. From speaker to window I was treated with kindness and could feel the good vibes. At the window I noticed that that they have a few differently able-d employees and that make my heart soar to see diversity and inclusion as an HR professional, thank you. I would definitely stop here again
Atmosphere: 5
Food: 5
Service: 5
I called this morning and spoke to a very kind and understanding manager named Jose I believe he is the general manager , I told him about my situation , I live closer to the live oak area and went in the morning to try the pumpkin spice latte iced , unfortunately I think they put the lid on wrong , which happens we’re all human and my drink spilled all over my car and outside of my car , I asked them if I could replace it and they told me they cannot , it’s a frustrating situation but Jose was very kind to replace it for me and he just gained a new customer since I work closer to this are now I will be going to this location every time , thank you so much you just gained a loyal customer 👌
Atmosphere: 5
Food: 5
Service: 5
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