KFC
17397 I-35 N, Schertz
(210) 591-0623
Recent Reviews
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Waited forever
The staff here work hard and are in constant motion. It looks like they are short staffed, but everyone is trying their best to make up for that. Remember this and be patient. I appreciate their attention to cleanliness and attention to the customers. God bless this place and the staff! We got their Tuesday special (8 dark pieces for $10) and the Luxe box with street chalupas. Everything was delicious!
Atmosphere: 5
Food: 5
Service: 5
Went there to order a $5 box before an appointment. Was not expecting to be waiting 30mins for literally a soft taco and a burrito. Make it make sense….
Atmosphere: 2
Food: 3
Service: 2
Great staff! Great job! Exact preparation of food! Keep it up!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mashed Potatoes, Fried Chicken, Gravy, Cole Slaw, 3 Tenders Flavored Meal, Famous Bowl
Terrible drive thru… there were 4 cars when I pulled up to the drive thru. Took 30 mins to get from the ordering screen to the window. When I got my food it was terrible. Looks like they used oil from 5 years ago.. so bad I couldn’t eat it. And because the drive thru took up most of my lunch hour I didn’t have the option to go anywhere else. Terrible experience!
Atmosphere: 1
Food: 1
Service: 1
I ordered two tacos and a chicken sandwich. They asked me to park then brought me the wrong order 3 times. Make sure you check your order. Now there's 5 cars out here waiting. Now my order is lost. How hard is two tacos and a chicken sandwich?
The drive thru was a little slow, but they were friendly about it. The chicken was very delicious 😋.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fried Chicken
If I could give 0 stars I would!!! I have had 2 instances in this place where both times it could have been completely avoidable. First time I come in to pick up an online order, I stand near the counter and waited about 10mins before I asked where my order was and they told me the chicken would be another 7 or 8 mins so I said "ok" and waited another 15mins before asking again but this time I was alittle frustrated and asked why they told me 7 or 8 mins if that wasn't the case. The "manager" said that it take a whopping 30 mins to fry chicken....ummmmm no it does NOT! So at this point I decided to cancel my order and leave. SECOND instant I come in for an order that was placed at 4:20pm and I arrive at almost 5pm and the order was not ready. so I stood and waited patiently for about 10 to 15 mins before they even asked me if I needed anything so I tell them I'm waiting on an order and they said they would go check on it. The gentleman comes back and tells me that I'm gonna have to wait an additional 20 mins for the pot pies on my order. He tells me this around 5:15 almost an hour after the order was placed. So the order wasn't placed on the counter until 5:45pm (1 hour and 25 mins after order was placed) a) I proceeded to ask the employee if that was my order on the counter. HE IGNORED ME! So at this point manager and employees are completely disrespecting. I had to raise my voice and get seriously aggitated in order to get an answer. This place is insane and so unprofessional. PLZ DO BETTER!
Sidenote: I'm a doordasher and mind you these were not my orders they belonged to other customers. So this is my job the manager in this location wants to play with. I got an account violation because that 2nd order was extremely late to the customer. Thanks to the manager wanting to play petty games.
A place to buy lunch
Atmosphere: 5
Food: 5
Service: 4
Staff is very kind and friendly. Thank you guys for the friendly service
Service: 5
Recommended dishes: Fried Chicken
Restaurantji Recommends
We had a quick lunch at KFC while traveling. The 10pc meal was a good deal, and the food tasted great.
The restaurant features an interesting display of Taco Bells from the '60s to the '90s, adding a nostalgic touch. It’s a combo store because KFC, Taco Bell and Pizza Hut all under the Yum! Brands.
It has a big open space with some large tables and is kid--friendly. Overall, a solid fast-food experience.
Atmosphere: 5
Food: 5
Recommended dishes: Fried Chicken
The staff isn’t too friendly
Service: 1
Recommended dishes: Fried Chicken
Terrible, I advise going literally anywhere else besides this terribly ran place
Kid-friendliness: Fuck this they did not give my food bich
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chalupa, Nachos, Chicken Sandwich, Pieces of Chicken, Mashed Potatoes, Sandwich, Burrito, Fried Chicken, Taco, Mac and Cheese Bowl, Fries, Gravy, Cole Slaw, Spicy Chicken Sandwich
Over cooked chicken, definitely not hospitality service, but it could be worse
Atmosphere: 1
Food: 2
Service: 2
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