The service and speed of this location is well below acceptable. The staff is rude and their communication skills need work. I waited over 15 minutes for a plate. They never apologized or said it would be awhile
Atmosphere: 1
Food: 4
Service: 1
C L
Awful location. Was told to park from a drive thru order. Waited about 15 minutes just to get a bigger plate with hardly any chow mein and mostly chunks of cabbage ! Disgusting
Atmosphere: 1
Food: 1
Service: 1
Robert Wolfe II
Where is the chicken within the orange chicken? SMH. It's sad for the amount I paid for both plates. Should of went to Lee's in Universal City
Pete Ramirez
I ordered broccoli and beef had absolutely no beef. Also the portion of orange chicken was so small. I’m going to dispute this with my bank what the heck.
Atmosphere: 1
Food: 1
Service: 1
Alan Boedeker
First time back in a while. I went inside because I needed time to research the menu. You were out of one item so I had to make a call. Not a problem and the person who waited on me, Samuel, was not only very patient, but actually suggested the same item my wife typed in her text.
Very generous servings, but please don’t take it wrong and reduce the portions.
Great experience, again thanks to Samuel.
Atmosphere: 4
Food: 4
Service: 5
Stefanie Alphin
They never have string beans chicken. You might as well take of off the menu cause you clearly don’t want to make it.
Atmosphere: 4
Food: 4
Service: 4
Rhonda Rightnour
It always takes 15 mins to get food through drive through...very slow.
Atmosphere: 3
Food: 3
Service: 1
Chasity Rodriguez
Was just there ,went thru drive thru,my order was rushed before i could finish my order she was already telling me to drive up and when i got to the window she didn't say anything to me she just held her hand out for payment, i had to ask her my total, once i got home they didn't put any sauce or plastic ware,the food was horrible i had beef and broccoli but it was just broccoli and i looked gross,the whole plate was so unappetizing, i just tossed it and grabbed some McDonald's, worst service ever!
Atmosphere: 1
Food: 1
Service: 1
James Harrison
Great location and very good service. The food is fresh and the customer service is amazing. The manager, Javier, is doing a very good job.
Atmosphere: 5
Food: 5
Service: 5
Leenora
Very busy tonight, but I loved leaha kept her composure, she seemed a little overwhelmed! But nothing she didn’t handle outstandingly! Great job! Love how the panda team tackled each customer! Go leaha
This location takes forever for the drive-through. They have no energy whatsoever to get you out. People are on their lunch hour. Horrible. Don’t recommend the drive-through imagine inside.
Atmosphere: 1
Food: 1
Service: 1
RC Yanes
Absolutely loved the customer service!
Everyone was so nice and welcoming right when we walked in!
They were also very generous with the portions, which was my favorite part!
Everything was fresh and delicious!
Definitely be back soon!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Roll, Walnut Shrimp with Egg Roll, Cream Cheese Rangoons, Build Your Own Bigger Plate - 2 Half Sides
Sheri Brooks
They are always out of anything with beef. The noodles aren't done. This is my last time going to this location. Get another manager!!!!!!!!
The service and speed of this location is well below acceptable. The staff is rude and their communication skills need work. I waited over 15 minutes for a plate. They never apologized or said it would be awhile
Atmosphere: 1
Food: 4
Service: 1
Awful location. Was told to park from a drive thru order. Waited about 15 minutes just to get a bigger plate with hardly any chow mein and mostly chunks of cabbage ! Disgusting
Atmosphere: 1
Food: 1
Service: 1
Where is the chicken within the orange chicken? SMH. It's sad for the amount I paid for both plates. Should of went to Lee's in Universal City
I ordered broccoli and beef had absolutely no beef. Also the portion of orange chicken was so small. I’m going to dispute this with my bank what the heck.
Atmosphere: 1
Food: 1
Service: 1
First time back in a while. I went inside because I needed time to research the menu. You were out of one item so I had to make a call. Not a problem and the person who waited on me, Samuel, was not only very patient, but actually suggested the same item my wife typed in her text.
Very generous servings, but please don’t take it wrong and reduce the portions.
Great experience, again thanks to Samuel.
Atmosphere: 4
Food: 4
Service: 5
They never have string beans chicken. You might as well take of off the menu cause you clearly don’t want to make it.
Atmosphere: 4
Food: 4
Service: 4
It always takes 15 mins to get food through drive through...very slow.
Atmosphere: 3
Food: 3
Service: 1
Was just there ,went thru drive thru,my order was rushed before i could finish my order she was already telling me to drive up and when i got to the window she didn't say anything to me she just held her hand out for payment, i had to ask her my total, once i got home they didn't put any sauce or plastic ware,the food was horrible i had beef and broccoli but it was just broccoli and i looked gross,the whole plate was so unappetizing, i just tossed it and grabbed some McDonald's, worst service ever!
Atmosphere: 1
Food: 1
Service: 1
Great location and very good service. The food is fresh and the customer service is amazing. The manager, Javier, is doing a very good job.
Atmosphere: 5
Food: 5
Service: 5
Very busy tonight, but I loved leaha kept her composure, she seemed a little overwhelmed! But nothing she didn’t handle outstandingly! Great job! Love how the panda team tackled each customer! Go leaha
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
nice worker on line
Atmosphere: 5
Food: 5
Service: 5
All good
Atmosphere: 5
Food: 5
Service: 4
This location takes forever for the drive-through. They have no energy whatsoever to get you out. People are on their lunch hour. Horrible. Don’t recommend the drive-through imagine inside.
Atmosphere: 1
Food: 1
Service: 1
Absolutely loved the customer service!
Everyone was so nice and welcoming right when we walked in!
They were also very generous with the portions, which was my favorite part!
Everything was fresh and delicious!
Definitely be back soon!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Roll, Walnut Shrimp with Egg Roll, Cream Cheese Rangoons, Build Your Own Bigger Plate - 2 Half Sides
They are always out of anything with beef. The noodles aren't done. This is my last time going to this location. Get another manager!!!!!!!!
Food: 1
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