Came in picking up a DoorDash with my cousin and the manager started yelling at me that we can’t use the public restroom unless we buy something, even though we we’re picking up a DoorDash order from the store. Manager followed me out the store and proceeded to provoke me in fighting as I was in my car leaving
Atmosphere: 1
Service: 1
Nessa M
Honestly worst customer service I've ever experienced on the night of 11/24/25. Horrendous
Service: 1
Bri Grace
My friend and I walked in 30 min before closing, we both work in customer service and figured 30 min would be enough time to make a sandwich. When we walked in the workers just stared at us and looked at each other. When we asked if it was too late to order a sandwich they didn’t respond, they just looked at each-other again. So we walked out. Not one word was said to us. If it was too late, they could’ve just said or responded to us when we talked. This happened the night of 11/24/25. Again I work in customer service and will serve someone until the last min lol.
Service: 1
Tyler Schlinke
Server pulled out a short piece of bread. I said that bread looks a little short. Can you just add an extra scoop of tuna to make up for it. He said I will have to charge you extra. In life it’s important to get what you pay for and my wife has been shorted on her sub before. That’s why I’m leaving this review.
Atmosphere: 2
Food: 3
Service: 1
Michael Miles
Ordered online came to pick up and the employees tell me they don't have my order after I waited for half an hour. Zero communication after, only to find out they had placed the ticket to the side and hadn't started the order after an hour of it being there. Will not be coming back to this terrible location.
Atmosphere: 1
Food: 3
Service: 1
GUY
Terrible customer service didn’t seem like they want to be here but the first guy he was ok at best but the second guy terrible plus had headphones in there ears
Atmosphere: 1
Service: 2
Chene Twitty
At our time of visit there was a solo worker. He acknowledged us, didn't fuss when my littles were indecisive in what they wanted. Let him know that the Pepsi was out and got it changed right before a crowd of people came in. He was awesome in our visit to this location for a 1st time.
Atmosphere: 4
Food: 4
Service: 5
Dave M
Super bad attitude from the employee working there. Seemed like he didn’t want to be there going through the motions, on his phone between orders. Haven’t been to a subway in years but received gift cards back in December we hadn’t used yet. Hard reminder today of why my family doesn’t eat here. Literally throwing the other gift cards in the trash.
Atmosphere: 1
Food: 3
Service: 1
DAlbert Esch
I ordered a Spicy Nacho SANDWICH. I got a footlong of just nachos. Tried calling, and got nothing.
Catherine and Gary were busting their asses and handling a surprise rush when my partner and I walked in. Our food was great and well handled! Not only that but both manager and sandwich artist were hard at work the entire time we were here, working in tandem to give the best service possible.
It's hard to find a reliable Subway (or fast food in general) these days and even though it's a bit of a drive, we will keep coming back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Cookies
Santosh Kadam
3 times wrong order packed! This is totally scrap !!
The service quality needs improvement as there have been instances of incorrect orders. It would be helpful if the staff ensured accuracy and professionalism in handling customer requests.
Photo is good but not service 🙈
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Rotisserie-Style Chicken
Mark Cabello
Audrey is very excellent and did a wonderful job on completing my order, I had 4 lrg orders and she did an exceptional job while answering phones and dealing with 3 other customers while waiting for Help. She needs to be recognized as a Super Employee. I've been to other locations where they could not compere to her level and they had help.... Great Job Audrey!
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Sandwich
CeeCee
I ordered online for pickup and when I got there my order was not showing on the screen. (Already paid online) They suggested I order in person and pay again after showing them it went through … still waiting for my refund to come back will be going up there to get my money back .
Atmosphere: 1
Food: 1
Service: 1
geoffshane2
I ordered my Ultimate B.M.T. with double meat and bacon and a large, iced tea online for 6 p.m. for an outside pickup. I arrived about 5 minutes early. After waiting about 10 minutes and no delivery, I found my meal on a rack. I informed the girl that this was mine and asked why it was not brought out to the car. She said oh, was I supposed to take it out. Then I asked for a cup of tea and found that the container was out of tea. The girl said, "We are not out of tea; it's just not made." The sub was about the best I have ever had at Subway. It was nicely made (probably not by the girl since customer service was not her cup of tea). I will not be back to this store again.
Came in picking up a DoorDash with my cousin and the manager started yelling at me that we can’t use the public restroom unless we buy something, even though we we’re picking up a DoorDash order from the store. Manager followed me out the store and proceeded to provoke me in fighting as I was in my car leaving
Atmosphere: 1
Service: 1
Honestly worst customer service I've ever experienced on the night of 11/24/25. Horrendous
Service: 1
My friend and I walked in 30 min before closing, we both work in customer service and figured 30 min would be enough time to make a sandwich. When we walked in the workers just stared at us and looked at each other. When we asked if it was too late to order a sandwich they didn’t respond, they just looked at each-other again. So we walked out. Not one word was said to us. If it was too late, they could’ve just said or responded to us when we talked. This happened the night of 11/24/25. Again I work in customer service and will serve someone until the last min lol.
Service: 1
Server pulled out a short piece of bread. I said that bread looks a little short. Can you just add an extra scoop of tuna to make up for it. He said I will have to charge you extra. In life it’s important to get what you pay for and my wife has been shorted on her sub before. That’s why I’m leaving this review.
Atmosphere: 2
Food: 3
Service: 1
Ordered online came to pick up and the employees tell me they don't have my order after I waited for half an hour. Zero communication after, only to find out they had placed the ticket to the side and hadn't started the order after an hour of it being there. Will not be coming back to this terrible location.
Atmosphere: 1
Food: 3
Service: 1
Terrible customer service didn’t seem like they want to be here but the first guy he was ok at best but the second guy terrible plus had headphones in there ears
Atmosphere: 1
Service: 2
At our time of visit there was a solo worker. He acknowledged us, didn't fuss when my littles were indecisive in what they wanted. Let him know that the Pepsi was out and got it changed right before a crowd of people came in. He was awesome in our visit to this location for a 1st time.
Atmosphere: 4
Food: 4
Service: 5
Super bad attitude from the employee working there. Seemed like he didn’t want to be there going through the motions, on his phone between orders. Haven’t been to a subway in years but received gift cards back in December we hadn’t used yet. Hard reminder today of why my family doesn’t eat here. Literally throwing the other gift cards in the trash.
Atmosphere: 1
Food: 3
Service: 1
I ordered a Spicy Nacho SANDWICH. I got a footlong of just nachos. Tried calling, and got nothing.
Atmosphere: 1
Food: 4
Service: 1
Clean and very nice staff :>
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Rotisserie-Style Chicken
Restaurantji Recommends
Catherine and Gary were busting their asses and handling a surprise rush when my partner and I walked in. Our food was great and well handled! Not only that but both manager and sandwich artist were hard at work the entire time we were here, working in tandem to give the best service possible.
It's hard to find a reliable Subway (or fast food in general) these days and even though it's a bit of a drive, we will keep coming back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Cookies
3 times wrong order packed! This is totally scrap !!
The service quality needs improvement as there have been instances of incorrect orders. It would be helpful if the staff ensured accuracy and professionalism in handling customer requests.
Photo is good but not service 🙈
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Rotisserie-Style Chicken
Audrey is very excellent and did a wonderful job on completing my order, I had 4 lrg orders and she did an exceptional job while answering phones and dealing with 3 other customers while waiting for Help. She needs to be recognized as a Super Employee. I've been to other locations where they could not compere to her level and they had help.... Great Job Audrey!
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Sandwich
I ordered online for pickup and when I got there my order was not showing on the screen. (Already paid online) They suggested I order in person and pay again after showing them it went through … still waiting for my refund to come back will be going up there to get my money back .
Atmosphere: 1
Food: 1
Service: 1
I ordered my Ultimate B.M.T. with double meat and bacon and a large, iced tea online for 6 p.m. for an outside pickup. I arrived about 5 minutes early. After waiting about 10 minutes and no delivery, I found my meal on a rack. I informed the girl that this was mine and asked why it was not brought out to the car. She said oh, was I supposed to take it out. Then I asked for a cup of tea and found that the container was out of tea. The girl said, "We are not out of tea; it's just not made." The sub was about the best I have ever had at Subway. It was nicely made (probably not by the girl since customer service was not her cup of tea). I will not be back to this store again.
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