Ordered curbside @8:48 pm for my food to pick up at 9-9:05 pm. I get there around 9:03 and it’s not even busy. I lock in my spot with no other cars on curbside waiting. Time passes & it’s 9:08. A gentlemen comes out with my drink & tells me my food is still being made. Some more times passes & its 9:15, the same gentleman comes and gives me my food. He apologizes for the wait & I told him it’s fine, it’s not his fault. Waited almost 30 minutes for my food to be ready & to top it all of it was wrong. I didn’t check because I was already low on time.
I’d recommend only coming here in the morning or if you’re somehow awake & hungry then the graveyard shift.
Atmosphere: 1
Food: 4
Service: 1
Kathy Hernandez
26 minutes to get 1 burger and fries! We saw numerous people making orders 5-10 after us get their orders after us. Then, when we took it to our car we found only a half order of fries. See the attached picture . In addition, the restroom was filthy ….go 5 minutes further for McDonalds or Dairy Queen…. Extremely bad management
Atmosphere: 1
Food: 2
Service: 1
Ashley Drake
AMAZING service!!! They already had people waiting, and even had a large group of kids come in and begin ordering while I was walking up to the line. I already had my order in my app, and decided to go ahead and just use my app since the line had around 15 people in it, waiting to order. Our food came out in a very timely manner, they gave me drinks as soon as I checked in, the young lady had a smile on her face the whole time, despite the chaos. Our order was not typical, it had several modifications, and it came out 100% right the first time, even the exact sauces we had on the side!!
My only grievance was with the bathroom. The bathroom was nasty, my daughter had to go several times while there and I was afraid of her sitting and touching the toilet. But the soap, sanitizer and paper towels were fully stocked and the water got hot and warm for clean up. I understand being that busy, you probably don’t have time to constantly check and clean the bathrooms.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cheeseburger, French Fries, Sandwich, Whataburger, Onion Rings
Aarron Phillips
Order was as expected.
Atmosphere: 4
Food: 5
Service: 4
Sophia
Its whataburger 👍🏻.
Mario Bonaccorso
The lady who helped me at the drive thru was very polite and outgoing. She asked me if I wanted a hot apple pie. Most places don't ask for the extras.
Atmosphere: 5
Food: 5
Service: 5
Chris McGuill
We always stop at this whataburger when we are in Victoria.
Nice quiet atmosphere and feels great people are great
Atmosphere: 5
Food: 5
Service: 5
Donnie Tantillo
Terrible. Waited 15 minutes sitting at the window because they got our order mixed up, cars waiting behind us& when we finally got it the burgers were COLD!
Took 30 minutes to get onion rings in drive through this is the worst customer service and ask drive through Parsons why is taking too long she just shut the door
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Onion Rings
William Landefeld
Ordered online, got there. Told them I had an online order, they gave me my drinks and said I was there out loud, then I waited and waited. No one ever called the name. I went up and said I was still waiting on my order and they asked if I told them I was there (same person I told when I got there) (not to mention I'm drinking from my cup). Not even an apology.
Atmosphere: 3
Food: 4
Service: 1
Yuri Gongora
30 minutes later and I am still waiting for the food I ordered.. cashier wasn’t very friendly either.. so disappointed from last time I was here
Atmosphere: 3
Food: 3
Service: 1
Bob Guilda
The food wasn't hot. The order was incorrect . I had to go back to the service counter twice to get everything corrected.
Atmosphere: 2
Food: 2
Service: 2
Laura Baker
Second time I've gotten food poisoning from. The breakfast. Pretty sure it was the bacon. People are great.
Ordered curbside @8:48 pm for my food to pick up at 9-9:05 pm. I get there around 9:03 and it’s not even busy. I lock in my spot with no other cars on curbside waiting. Time passes & it’s 9:08. A gentlemen comes out with my drink & tells me my food is still being made. Some more times passes & its 9:15, the same gentleman comes and gives me my food. He apologizes for the wait & I told him it’s fine, it’s not his fault. Waited almost 30 minutes for my food to be ready & to top it all of it was wrong. I didn’t check because I was already low on time.
I’d recommend only coming here in the morning or if you’re somehow awake & hungry then the graveyard shift.
Atmosphere: 1
Food: 4
Service: 1
26 minutes to get 1 burger and fries! We saw numerous people making orders 5-10 after us get their orders after us. Then, when we took it to our car we found only a half order of fries. See the attached picture . In addition, the restroom was filthy ….go 5 minutes further for McDonalds or Dairy Queen…. Extremely bad management
Atmosphere: 1
Food: 2
Service: 1
AMAZING service!!! They already had people waiting, and even had a large group of kids come in and begin ordering while I was walking up to the line. I already had my order in my app, and decided to go ahead and just use my app since the line had around 15 people in it, waiting to order.
Our food came out in a very timely manner, they gave me drinks as soon as I checked in, the young lady had a smile on her face the whole time, despite the chaos. Our order was not typical, it had several modifications, and it came out 100% right the first time, even the exact sauces we had on the side!!
My only grievance was with the bathroom. The bathroom was nasty, my daughter had to go several times while there and I was afraid of her sitting and touching the toilet. But the soap, sanitizer and paper towels were fully stocked and the water got hot and warm for clean up. I understand being that busy, you probably don’t have time to constantly check and clean the bathrooms.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cheeseburger, French Fries, Sandwich, Whataburger, Onion Rings
Order was as expected.
Atmosphere: 4
Food: 5
Service: 4
Its whataburger 👍🏻.
The lady who helped me at the drive thru was very polite and outgoing. She asked me if I wanted a hot apple pie.
Most places don't ask for the extras.
Atmosphere: 5
Food: 5
Service: 5
We always stop at this whataburger when we are in Victoria.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Whataburger Patty Melt, Whataburger Spicy Chicken Sandwich, Onion Rings
Nice quiet atmosphere and feels great people are great
Atmosphere: 5
Food: 5
Service: 5
Terrible. Waited 15 minutes sitting at the window because they got our order mixed up, cars waiting behind us& when we finally got it the burgers were COLD!
Atmosphere: 1
Food: 1
Service: 1
Hung up on me when I called
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
Took 30 minutes to get onion rings in drive through this is the worst customer service and ask drive through Parsons why is taking too long she just shut the door
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Onion Rings
Ordered online, got there. Told them I had an online order, they gave me my drinks and said I was there out loud, then I waited and waited. No one ever called the name. I went up and said I was still waiting on my order and they asked if I told them I was there (same person I told when I got there) (not to mention I'm drinking from my cup). Not even an apology.
Atmosphere: 3
Food: 4
Service: 1
30 minutes later and I am still waiting for the food I ordered.. cashier wasn’t very friendly either.. so disappointed from last time I was here
Atmosphere: 3
Food: 3
Service: 1
The food wasn't hot. The order was incorrect . I had to go back to the service counter twice to get everything corrected.
Atmosphere: 2
Food: 2
Service: 2
Second time I've gotten food poisoning from. The breakfast. Pretty sure it was the bacon. People are great.
Atmosphere: 4
Food: 1
Service: 5
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