It's just as good as I remember. Most of the Carl's Jr. restaurants around my area closed, so it rare I get to have it. This one was perfect. The staff was very friendly. The food was outstanding. The burger was very flavorful and the charbroil always gjves it a nice smokiness. The fries were fresh and crispy, not too salty. I will make sure to stop here anytime I can.
Tyler DeMars
They did amazing with my order which was outstanding and they had it ready in record time. very friendly staff and very clean lobby. Will have to stop again next time I'm in the area
Sergei “Papa Machine”
Rating: ★☆☆☆☆
I visited this location and, unfortunately, I have to say that out of all the restaurants in this chain I’ve visited over the past five years, this was by far the worst experience. I’m a long-haul truck driver and a loyal customer of this brand — I’ve eaten at their locations all across the country. This has always been my go-to place for a good and reliable meal. But not this time.
A young man with long blond hair, who I later found out was the shift manager, was extremely rude and unprofessional. He forgot to add the bacon I specifically ordered and paid for on my burger. When I returned to address the issue, he reacted in a completely inappropriate manner — he snatched the bag with my burger right out of my hands. This incident was captured on video.
If anyone from the management team or those responsible for quality control is reading this, I sincerely hope you take this situation seriously. Such behavior, especially from a shift manager, is absolutely unacceptable. It not only ruins the experience at this location but also damages the reputation of the entire brand.
I’m giving one star, though this visit honestly doesn’t even deserve that. It’s deeply disappointing to see my favorite restaurant hire employees who treat customers this way.
Petey P
Horrible racist & nasty ended up not ordering anything
Robert Blade
It says they're open until 11 p.m., but they closed a few minutes before 9 p.m.
Michael Ragan
Great service.. great food.. some of the staff could conduct themselves better .. but overall I recommend 👌
Dora2 Vazquez
Love it!
Christopher White
Good customer service and the food tasted great!
Rhett Hensley
Do yourself a favor and just get something to snack on at the store attached
Drove 20 minutes just to have nobody answer the drive thru after sitting for 10 minutes and then have nobody come up to the counter or even pop a head around to help me. So that's lovely.
Stephen Stinson
I like the burger
Scott Shook
They closed all the Carl's Jr stores in Houston, so I had to drive 40 miles to get here. . But when you want a double western bacon cheeseburger... nothing else will satisfy that craving. Tried their jalapeño poppers and was pleasantly surprised. I'll definitely be back. Until they bring C.J. back to Houston anyway
Melinda Westphal
Super kind staff and helpful with dietary needs
My girl in stars
HOURS ARE NOT RELIABLE. Drove here all the way from Cypress Texas, which is a 1 hour drive, once we arrived, the place was closed! What the heck!!!! It was 9:40pm and the hours online say they close at 11pm so it makes no sense!! UPDATE YOUR HOURS
Not good
It's just as good as I remember. Most of the Carl's Jr. restaurants around my area closed, so it rare I get to have it. This one was perfect. The staff was very friendly. The food was outstanding. The burger was very flavorful and the charbroil always gjves it a nice smokiness. The fries were fresh and crispy, not too salty. I will make sure to stop here anytime I can.
They did amazing with my order which was outstanding and they had it ready in record time. very friendly staff and very clean lobby. Will have to stop again next time I'm in the area
Rating: ★☆☆☆☆
I visited this location and, unfortunately, I have to say that out of all the restaurants in this chain I’ve visited over the past five years, this was by far the worst experience. I’m a long-haul truck driver and a loyal customer of this brand — I’ve eaten at their locations all across the country. This has always been my go-to place for a good and reliable meal. But not this time.
A young man with long blond hair, who I later found out was the shift manager, was extremely rude and unprofessional. He forgot to add the bacon I specifically ordered and paid for on my burger. When I returned to address the issue, he reacted in a completely inappropriate manner — he snatched the bag with my burger right out of my hands. This incident was captured on video.
If anyone from the management team or those responsible for quality control is reading this, I sincerely hope you take this situation seriously. Such behavior, especially from a shift manager, is absolutely unacceptable. It not only ruins the experience at this location but also damages the reputation of the entire brand.
I’m giving one star, though this visit honestly doesn’t even deserve that. It’s deeply disappointing to see my favorite restaurant hire employees who treat customers this way.
Horrible racist & nasty ended up not ordering anything
It says they're open until 11 p.m., but they closed a few minutes before 9 p.m.
Great service.. great food.. some of the staff could conduct themselves better .. but overall I recommend 👌
Love it!
Good customer service and the food tasted great!
Do yourself a favor and just get something to snack on at the store attached
Restaurantji Recommends
Drove 20 minutes just to have nobody answer the drive thru after sitting for 10 minutes and then have nobody come up to the counter or even pop a head around to help me. So that's lovely.
I like the burger
They closed all the Carl's Jr stores in Houston, so I had to drive 40 miles to get here. . But when you want a double western bacon cheeseburger... nothing else will satisfy that craving. Tried their jalapeño poppers and was pleasantly surprised. I'll definitely be back. Until they bring C.J. back to Houston anyway
Super kind staff and helpful with dietary needs
HOURS ARE NOT RELIABLE. Drove here all the way from Cypress Texas, which is a 1 hour drive, once we arrived, the place was closed! What the heck!!!! It was 9:40pm and the hours online say they close at 11pm so it makes no sense!! UPDATE YOUR HOURS
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