Coming from out of town we decided to the stop at Chicken Express because it’s a fan favorite of ours back home. From the very first look at the mashed potatoes & the taste of the sweet tea we should have known that something was up. My family & I all ordered the number 1 & from the first bite we seen pink in our chicken. My grandma’s chicken was bloody & when we took it back to the front the cook came out & said that it was from the “marinate” they use, but back home ours never look pink & bloody😂 I didn’t think to take a picture but if you are coming from out of town DO NOT EAT HERE!
Atmosphere: 1
Food: 1
Service: 1
Kimberley Frausto
This chicken was not cooked at all! We took it back to the counter and asked if the chicken was supposed to look like this. The cook came around and stated, yes the chicken was in fact suppose to look pink because of the way it was seasoned. I paid a lot of money for this food to be refused a refund.
Atmosphere: 1
Food: 1
Service: 1
lilly Vazquez
Walk in at 7 and no one greets anyone. Waited for 10 min to even get him to ask what we wanted. Then got 2 orders wrong
Got our food and it was all still uncooked, took to the counter, the guy grabbed the boxes and threw all 3 boxes in the trash, no apologies or ask how can we make this right! Turned around to continue fixing others food....We sat down thinking we would get fresh food,waited 20 min the guy at the counter brings a box of chicken stripes ( 10) for all three of us to share and tosses it on the table,didn't say a word and left. We ask for our food and said we would need to wait 8 min for a remake because they are only made as per request.. We said no, it is cooks fault chicken is raw, he rolled his eyes and said "do you want a refund then"? By this time I had had enough and ask manager for a refund.. Manager was so apologetic, had me sign a refund ,repeatedly apologing.. She is the only one that greeted us and was very polite.. said she would talk to them. Horrible experience never going back there, young kids working a slow pace, Latonya(manager) did an excellent job but the counter and cook people need more.training or get another job!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Crispy Fried Chicken, Rolls
rj baker
Food is good as usual, customer service was terrible. The cashier had a really bad attitude, no friendliness at all.
Atmosphere: 2
Food: 4
Service: 2
Leahmic Pucit
Very nice people and great service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Fried Chicken, Rolls
Justin McBride
Four of my seven tenders were tiny and all of them were overcooked. They charge for refills and overfill the cups with ice. I can't justify the $15 price for what I got.
Food: 2
Service: 3
Sabrina Craven
Good I guess for Seymour.
Parking: Just free parking
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Rolls
Ty Boone
Stopped in while driving to Midland. The food was very fresh
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Fried Chicken, Rolls
Teresa Bloodworth
I always stop here when I am traveling. Great food and employees.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rolls
Cory Thomason
Chicken is always fresh and hot these days. The manager Johnny has really turned it around.
We got our chicken and fish fix here on April 27, 2024 while waiting for the storm to pass. We took it back to the motel. Everything was great. Service was excellent.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Fried Chicken
Dkce
Gotta get that chicken and corn. Always stop here when driving through.
Atmosphere: 4
Food: 4
Service: 5
Sharpjet/
Staff cool af but I don't really like fried chicken.
Atmosphere: 3
Food: 3
Service: 4
Andrew Carpenter
It's good, but not amazing. they charge for drink refills which is a letdown, but the food is decent, better than any other chicken in Seymour.
Atmosphere: 5
Food: 4
Service: 4
Rene' McCutchen
Staff was working hard, polite. Apparently, a tournament was in town. Food was hot and fresh.
Coming from out of town we decided to the stop at Chicken Express because it’s a fan favorite of ours back home. From the very first look at the mashed potatoes & the taste of the sweet tea we should have known that something was up. My family & I all ordered the number 1 & from the first bite we seen pink in our chicken. My grandma’s chicken was bloody & when we took it back to the front the cook came out & said that it was from the “marinate” they use, but back home ours never look pink & bloody😂 I didn’t think to take a picture but if you are coming from out of town DO NOT EAT HERE!
Atmosphere: 1
Food: 1
Service: 1
This chicken was not cooked at all! We took it back to the counter and asked if the chicken was supposed to look like this. The cook came around and stated, yes the chicken was in fact suppose to look pink because of the way it was seasoned. I paid a lot of money for this food to be refused a refund.
Atmosphere: 1
Food: 1
Service: 1
Walk in at 7 and no one greets anyone. Waited for 10 min to even get him to ask what we wanted. Then got 2 orders wrong
Got our food and it was all still uncooked, took to the counter, the guy grabbed the boxes and threw all 3 boxes in the trash, no apologies or ask how can we make this right! Turned around to continue fixing others food....We sat down thinking we would get fresh food,waited 20 min the guy at the counter brings a box of chicken stripes ( 10) for all three of us to share and tosses it on the table,didn't say a word and left.
We ask for our food and said we would need to wait 8 min for a remake because they are only made as per request.. We said no, it is cooks fault chicken is raw, he rolled his eyes and said "do you want a refund then"? By this time I had had enough and ask manager for a refund..
Manager was so apologetic, had me sign a refund ,repeatedly apologing.. She is the only one that greeted us and was very polite.. said she would talk to them. Horrible experience never going back there, young kids working a slow pace,
Latonya(manager) did an excellent job but the counter and cook people need more.training or get another job!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Crispy Fried Chicken, Rolls
Food is good as usual, customer service was terrible. The cashier had a really bad attitude, no friendliness at all.
Atmosphere: 2
Food: 4
Service: 2
Very nice people and great service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Fried Chicken, Rolls
Four of my seven tenders were tiny and all of them were overcooked. They charge for refills and overfill the cups with ice. I can't justify the $15 price for what I got.
Food: 2
Service: 3
Good I guess for Seymour.
Parking: Just free parking
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Rolls
Stopped in while driving to Midland. The food was very fresh
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Fried Chicken, Rolls
I always stop here when I am traveling. Great food and employees.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rolls
Chicken is always fresh and hot these days. The manager Johnny has really turned it around.
Food: 5
Service: 5
Restaurantji Recommends
We got our chicken and fish fix here on April 27, 2024 while waiting for the storm to pass. We took it back to the motel. Everything was great. Service was excellent.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Fried Chicken
Gotta get that chicken and corn. Always stop here when driving through.
Atmosphere: 4
Food: 4
Service: 5
Staff cool af but I don't really like fried chicken.
Atmosphere: 3
Food: 3
Service: 4
It's good, but not amazing. they charge for drink refills which is a letdown, but the food is decent, better than any other chicken in Seymour.
Atmosphere: 5
Food: 4
Service: 4
Staff was working hard, polite. Apparently, a tournament was in town. Food was hot and fresh.
Atmosphere: 4
Food: 5
Service: 5
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