Starbucks
16852 NW Military Hwy, Shavano Park
(210) 492-1188
Recent Reviews
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I asked for an Dubi iced matcha and got a Dubi chocolate mocha I love Starbucks and the service was great just please next time make sure it’s the right thing please!🙏
Food: 2
Service: 5
Great atmosphere and service!
Atmosphere: 5
Service: 5
Very good baristas here. I have visited this location about once per year since 2019 and they always make my drinks correctly. Decided to dine in today and the atmosphere was clean and friendly
Atmosphere: 5
Food: 5
Service: 5
I love this starbucks as well and this barista named rain makes my day every day
Atmosphere: 5
Food: 5
Service: 5
i love this starbucks
Atmosphere: 5
Food: 5
Service: 5
I go to the drive-thru to ask for a blueberry scone, and the woman tells me that they’re discontinued. I told her bummer, They were my favorite and she said back to me. “Well, if you were a real fan, you would’ve known they were discontinued three months ago.”
Horrible customer service
Food: 3
Service: 1
The wifi is awful and now they want you to give them your email and zip code to use it
Had to do a couple meetings they. Nice clean Starbucks
Atmosphere: 5
I have tried the Iced Gingerbread Chai at different Starbucks locations before, but this one absolutely blew the others away. The flavor was perfectly balanced — smooth, cozy, and full of that warm gingerbread spice I love. You can tell they made it with care because every sip was delicious.
On top of that, the service was amazing. The workers were fast, super sweet, and genuinely kind. They greeted me with smiles and had such great energy that it made my whole visit even better. You can really feel the difference when a team loves what they do.
Atmosphere: 5
Food: 5
Service: 5
Hi, would you like some cold foam with a side of coffee?
Smh
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
One of the worst Starbucks locations I’ve been to. I live nearby, so I’ve visited several times out of convenience, but my drink is made differently almost every visit—and often wrong. I’ve even had to pay extra to fix it. The staff always seems rushed, and there’s constantly new faces, so consistency and training seem to be an issue. I honestly can’t wait to move so that i’m closer to literally any other location.
Atmosphere: 1
Food: 1
Service: 1
I come here every morning before work to grab a drink. And I ordered the same thing every single day. And every single time it tastes completely different.
Service: 1
Unfortunately, this is the main Starbucks I Frequent but honestly, my least favorite. I get a butter croissant and I ask them to toast it three times. I like it a little Crispy. I have had to send it back multiple times because I’m not sure if they think I’m dumb or just don’t know what I’m ordering, but they will do it one time and try and pass it off. This happened again this morning, but I didn’t say anything because I was too busy pointing out that they gave me like a spit of whipped cream on my Frappuccino. He told me it might just be their whipped cream right now, but came back with it sloppily fixed, and a little annoyed. Listen, if you’re not gonna match the picture that you advertise don’t charge so much for your drinks. Otherwise expect people who are paying good money to request that their drink match the advertisement picture.
I don’t come to Starbucks often but I know what I like and I wanted to try something new. Well, they’re out of what’s new and then I end up having to order one cup of coffee with four different people because I guess nobody really ever wanted to take the order anyway. Learn how to treat people!
Atmosphere: 4
Food: 4
Service: 1
Ive ordered shaken oatmilk brown suger espresso multiple times through the year ( my only drink that i get). I was given a cup with 1/3 drink and was told this is it. Over the past 300+ times i ordered this it was never like that
Atmosphere: 3
Food: 1
Service: 1
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