Completely out of queso, shredded cheese, lettuce, and soda at 8pm on a Friday night. Service was pretty good considering how little they had. Portions were decent. Very dirty, but workers were busy. Manager in charge of ordering needs to figure it out.
Atmosphere: 3
Food: 2
Service: 4
yulissa jaramillo
I usually LOVE this chipotle but on saturday me and my family visited this location because we had been craving it for weeks.We get there and its not packed so we decide to dine-in since we’ve never done that before and had some time to kill,we get in line and wait to be served and once we get attended this young dark skinned girl who appeared to be older teen young 20’s was serving the food and had the worst attitude no smile or greeting she was just mean mugging everyone in her sight and i understand if she was having a bad day but she was straight up slamming and throwing things and i don’t think that was very professional of her to be doing that in the presence of multiple customers.She then Proceeds to go to the back to make a quesadilla, and takes a long time, but then comes back with a Hispanic guy who seemed to be very sweet and despise the line building up he had a smile glued to his face, and was asking customers including me how their day was, and if they were going to be dining in or having it to go, which the girl previous did not do any of those things. Then, when all of my family was done ordering, we go to the checkout and there was this light skin white girl that appeared to have red hair who also had a really bad attitude and gave me a snarky response whenever I had made a mistake about wanting to redeem a large queso, but it was regular, which I was nice about,and said sorry i thought it was large but she just had to be rude about it and say it was a regular Practically yelling in my face. I ignore it and go sit down with the rest of my family to eat and glance over to the line and see the two girls laughing with eachother while serving customers which made me feel annoyed and uncomfortable and ruined my whole experience i was really excited about.
Atmosphere: 1
Service: 1
Bill Chaney
Ordered online for pickup at 730. Then proceeded to watch people stand in line get food and eat while I'm still just waiting. Now 745. Already gave employee our name. Just ridiculous
Service: 1
Alex Trefney
I will never be back. Cut down portions so much it's not even a quarter of what it used to be. I would go here two times a week. Never again, why should I waste my money? It was worth it at $20. Now it's not even worth $10.
Atmosphere: 1
Food: 1
Service: 1
Jennifer Harris
All the meat is dryer than the personalities working there. The first few times I chalked it up to being a new place, time to get the employees trained.. at this point its just trash management.
Atmosphere: 1
Food: 1
Service: 3
Damion Kane
They sucked was mostly out of meats and was sloppy made
Dillon Fortenberry
trash meat, many bites of cartilage, few pieces of onion skin, rice wasnt cooked , soft outside crunchy inside. recieved a bowl full of scrap food my dog didnt even eat.
Atmosphere: 1
Food: 1
Service: 1
corben Mccoy
I've never been to a more negligent place. As I was getting an order an elderly woman was in front of me and asked for a sample cup of beans, and when she got them she ran her finger through them to taste them then placed the cup back.
Right as I was getting my order, the worker serving me dumped the sample cup - which had had an old woman's finger through it, back into the bigger tub of beans without a second thought and I assumed thought I didn't see?
Horribly disgusting, negligent and from other reviews I highly doubt this is the first time. What the actual hell? Who does that? Would you eat a piece of turkey from subway with a bite taken out of it? It was maybe 3 beans and somehow thats worth saving money on and contaminating us with some other customer's nasty fingers.
Atmosphere: 1
Food: 1
Service: 1
Ask'Ary Moore
This was actually the worst food I’ve ever had from Chipotle, I spent 20 dollars , just for my rice to be soggy and filled with no flavor , chicken past the signature chipotle char it actually was burnt and I paid for double a complete waste of time I literally waited all day and was so excited just for this now I have to go pay for a different meal because the one provided was sub par , no greeting when I walked in , music set a mummer felt, house berry Fresca watered down
Atmosphere: 1
Food: 1
Service: 1
Megan Gonzalez
I love going to Chipotle for a quick pick up for lunch, however I was meeting a friend for lunch and did a mobile order to pick up inside and my order took an extra 30 minutes over the time it said, and my friend and her children had to go elsewhere because their order was over an hour over their promised time. It was just wild, and everyone seemed overwhelmed and just focused on the line and not the mobile orders.
The online order was very poorly prepared. We ordered three kid meals and two adult meals. All three kids meals were missing the fruit and one was also missing the vegetables. One adult meal was missing the meat and and sour cream was incorrectly added and then removed (remnants of sour cream were left).
Food: 1
Service: 1
Kaylee Sanders
Did a pick up today for a late lunch (3pm) and everything was incredible and the pick up crew was absolutely wonderful!
Food: 5
Service: 5
Ty Spear
First time eating at this chipotle. Staff was very nice, portions were great. Cristian was phenomenal. Great experience.
Atmosphere: 5
Food: 5
Service: 5
Lisa Merritt
Wow, Johanna was great. The service from the people at the counter was terrible, but Johanna got involved and did a great job. I and several others, had to wait a phenomenally long time for our food and were treated very rudely, but Johanna apologized for the wait and even bought my burrito for me! Also, my food, when I finally got it, was delicious 😋.
Atmosphere: 5
Food: 5
Service: 5
Hayden Jones
Pathetic portion sizes, dirty, rude workers. Go to a different location.
Completely out of queso, shredded cheese, lettuce, and soda at 8pm on a Friday night. Service was pretty good considering how little they had. Portions were decent. Very dirty, but workers were busy. Manager in charge of ordering needs to figure it out.
Atmosphere: 3
Food: 2
Service: 4
I usually LOVE this chipotle but on saturday me and my family visited this location because we had been craving it for weeks.We get there and its not packed so we decide to dine-in since we’ve never done that before and had some time to kill,we get in line and wait to be served and once we get attended this young dark skinned girl who appeared to be older teen young 20’s was serving the food and had the worst attitude no smile or greeting she was just mean mugging everyone in her sight and i understand if she was having a bad day but she was straight up slamming and throwing things and i don’t think that was very professional of her to be doing that in the presence of multiple customers.She then Proceeds to go to the back to make a quesadilla, and takes a long time, but then comes back with a Hispanic guy who seemed to be very sweet and despise the line building up he had a smile glued to his face, and was asking customers including me how their day was, and if they were going to be dining in or having it to go, which the girl previous did not do any of those things. Then, when all of my family was done ordering, we go to the checkout and there was this light skin white girl that appeared to have red hair who also had a really bad attitude and gave me a snarky response whenever I had made a mistake about wanting to redeem a large queso, but it was regular, which I was nice about,and said sorry i thought it was large but she just had to be rude about it and say it was a regular Practically yelling in my face. I ignore it and go sit down with the rest of my family to eat and glance over to the line and see the two girls laughing with eachother while serving customers which made me feel annoyed and uncomfortable and ruined my whole experience i was really excited about.
Atmosphere: 1
Service: 1
Ordered online for pickup at 730. Then proceeded to watch people stand in line get food and eat while I'm still just waiting. Now 745. Already gave employee our name. Just ridiculous
Service: 1
I will never be back. Cut down portions so much it's not even a quarter of what it used to be. I would go here two times a week. Never again, why should I waste my money? It was worth it at $20. Now it's not even worth $10.
Atmosphere: 1
Food: 1
Service: 1
All the meat is dryer than the personalities working there. The first few times I chalked it up to being a new place, time to get the employees trained.. at this point its just trash management.
Atmosphere: 1
Food: 1
Service: 3
They sucked was mostly out of meats and was sloppy made
trash meat, many bites of cartilage, few pieces of onion skin, rice wasnt cooked , soft outside crunchy inside. recieved a bowl full of scrap food my dog didnt even eat.
Atmosphere: 1
Food: 1
Service: 1
I've never been to a more negligent place. As I was getting an order an elderly woman was in front of me and asked for a sample cup of beans, and when she got them she ran her finger through them to taste them then placed the cup back.
Right as I was getting my order, the worker serving me dumped the sample cup - which had had an old woman's finger through it, back into the bigger tub of beans without a second thought and I assumed thought I didn't see?
Horribly disgusting, negligent and from other reviews I highly doubt this is the first time. What the actual hell? Who does that? Would you eat a piece of turkey from subway with a bite taken out of it? It was maybe 3 beans and somehow thats worth saving money on and contaminating us with some other customer's nasty fingers.
Atmosphere: 1
Food: 1
Service: 1
This was actually the worst food I’ve ever had from Chipotle, I spent 20 dollars , just for my rice to be soggy and filled with no flavor , chicken past the signature chipotle char it actually was burnt and I paid for double a complete waste of time I literally waited all day and was so excited just for this now I have to go pay for a different meal because the one provided was sub par , no greeting when I walked in , music set a mummer felt, house berry Fresca watered down
Atmosphere: 1
Food: 1
Service: 1
I love going to Chipotle for a quick pick up for lunch, however I was meeting a friend for lunch and did a mobile order to pick up inside and my order took an extra 30 minutes over the time it said, and my friend and her children had to go elsewhere because their order was over an hour over their promised time. It was just wild, and everyone seemed overwhelmed and just focused on the line and not the mobile orders.
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
The online order was very poorly prepared. We ordered three kid meals and two adult meals. All three kids meals were missing the fruit and one was also missing the vegetables. One adult meal was missing the meat and and sour cream was incorrectly added and then removed (remnants of sour cream were left).
Food: 1
Service: 1
Did a pick up today for a late lunch (3pm) and everything was incredible and the pick up crew was absolutely wonderful!
Food: 5
Service: 5
First time eating at this chipotle. Staff was very nice, portions were great. Cristian was phenomenal. Great experience.
Atmosphere: 5
Food: 5
Service: 5
Wow, Johanna was great. The service from the people at the counter was terrible, but Johanna got involved and did a great job. I and several others, had to wait a phenomenally long time for our food and were treated very rudely, but Johanna apologized for the wait and even bought my burrito for me! Also, my food, when I finally got it, was delicious 😋.
Atmosphere: 5
Food: 5
Service: 5
Pathetic portion sizes, dirty, rude workers. Go to a different location.
Atmosphere: 3
Food: 1
Service: 1
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