Going through the drive thru, the only customer in line. The guy on the intercom sounded annoyed with me as if he couldn't believe I had the audacity to order food at a food place. I ordered one sandwich for my daughter. That's it. As I'm waiting at the window to pay, my daughter and I can hear him through the window getting an attitude with the car behind me, and then when his mic was off (no customers inside...wonder why...) he starts yelling F bombs because someone ordered food so loud that my daughter could hear him through the closed window. This is not okay. I'm genuinely curious what the vetting process is for managers these days when it comes to hiring people or even monitoring their behaviors while on the clock, because service at nearly any place around here has gone straight down the toilet. This dude HATES his job and is not afraid to very explicitly express it. I blame the owners and managers more than anyone. Owners need to employ better managers, and managers need to oh, I don't know...perhaps manage once in a while? Silly idea I know, but maybe do the job you're paid to do and don't put people with short tempers and nasty mouths behind a register so small children can hear them cussing out customers for....ordering more food than he felt like making. Unreal...
Atmosphere: 1
Food: 3
Service: 1
Mary Giles
The staff tonight was AMAZING! So helpful and accommodating for us!! š
Atmosphere: 5
Food: 5
Service: 5
Gabriel Cirilo
Judge both Maryās and the manager I think Matthew went above and beyond to make sure me and my lady were happy great customer service all around
Atmosphere: 5
Food: 5
Service: 5
Jess Harp
Ordered a club lulu and got two barely slices of meat on my bread Sammie tonight. $14 for a sandwich that doesn't even have enough meat to count as a serving of protein. Won't be back, and the link you put under this review didn't work. So no remediation.
Atmosphere: 5
Food: 1
Service: 5
Madelyn McKinney
We stopped here on a trip and the employees, Matthew, Jed, and Seth, greeted us when we walked in, and were so helpful and attentive. We got our food quickly and were checked on multiple times while we were there. Overall, great service!
Atmosphere: 5
Food: 5
Service: 5
Carl Beauregard
The crew was lit a NASCAR pit crew fast and efficient. Sandwich was great and worth the value compared to their competition.
Atmosphere: 5
Food: 5
Service: 5
Tammie Sims
Matthew is a fantastic guy!! Sandwich was wonderful as it always is!
Atmosphere: 5
Food: 5
Service: 5
Raymon
My last couple Visits havenāt been great due to some issues. But today it was A Great way to start my lunch brake. āJanineā thank you for Changing the food Quality and Service Quality. I Paid Attention to how you Heard my allergies to food. And made sure the team didnāt cross contaminate anything? And by the way you hand made my Food. And Iām very Appreciative your Leadership skins show through your employees. Today very clean. No mistakes a happy customer. Thank you once again for the Hospitality you shown on these two days of lunch.
Atmosphere: 4
Food: 5
Service: 5
Janette Soto
Seth has excellent customer service. I wish all Jimmy Johnās had a Seth ā¤ļø
jason hansen
Got a Hunters club āSeth and Matthew Specialā I asked them to make a sandwich so big they couldnāt fold it together and the challenge was met with a smile and and good conversation with both guys!! It made my day and these guys are the nicest people you could hope to meet when going out to get a good bite to eat!!! Much love and wish both of you the best in life with love happiness and success!!!
This is the best Jimmy John's location I have been to... The place was so clean and the staff was inviting and welcomed us as soon as we walked in... they were very friendly and Seth the new manager was pleasant to talk to and made it a nice stop on our road trip... He seemed like he is a great manager and his team seems happy to work there and the joyful environment.
Atmosphere: 5
Food: 5
Service: 5
Janna Wilson
The manager Seth hatcher greeted us, made sure our food was prepared correctly and even checked on us to see how we enjoyed our meal. You donāt see that much anymore these days. Our quick visit passing through was the best!
Atmosphere: 5
Food: 5
Service: 5
Sheila Wolter
First time at this location and the service was great. We had an issue with our app completing the order, but JJās team was so nice and patient with us. The food is great as always!! Weāll be back to this location.
Atmosphere: 5
Food: 5
Service: 5
Terry Tobias
Fresh bread.
Atmosphere: 4
Food: 5
Service: 5
Tarra D
Always quick friendly people food is always great!
Going through the drive thru, the only customer in line. The guy on the intercom sounded annoyed with me as if he couldn't believe I had the audacity to order food at a food place. I ordered one sandwich for my daughter. That's it. As I'm waiting at the window to pay, my daughter and I can hear him through the window getting an attitude with the car behind me, and then when his mic was off (no customers inside...wonder why...) he starts yelling F bombs because someone ordered food so loud that my daughter could hear him through the closed window. This is not okay. I'm genuinely curious what the vetting process is for managers these days when it comes to hiring people or even monitoring their behaviors while on the clock, because service at nearly any place around here has gone straight down the toilet. This dude HATES his job and is not afraid to very explicitly express it. I blame the owners and managers more than anyone. Owners need to employ better managers, and managers need to oh, I don't know...perhaps manage once in a while? Silly idea I know, but maybe do the job you're paid to do and don't put people with short tempers and nasty mouths behind a register so small children can hear them cussing out customers for....ordering more food than he felt like making. Unreal...
Atmosphere: 1
Food: 3
Service: 1
The staff tonight was AMAZING! So helpful and accommodating for us!! š
Atmosphere: 5
Food: 5
Service: 5
Judge both Maryās and the manager I think Matthew went above and beyond to make sure me and my lady were happy great customer service all around
Atmosphere: 5
Food: 5
Service: 5
Ordered a club lulu and got two barely slices of meat on my bread Sammie tonight. $14 for a sandwich that doesn't even have enough meat to count as a serving of protein. Won't be back, and the link you put under this review didn't work. So no remediation.
Atmosphere: 5
Food: 1
Service: 5
We stopped here on a trip and the employees, Matthew, Jed, and Seth, greeted us when we walked in, and were so helpful and attentive. We got our food quickly and were checked on multiple times while we were there. Overall, great service!
Atmosphere: 5
Food: 5
Service: 5
The crew was lit a NASCAR pit crew fast and efficient. Sandwich was great and worth the value compared to their competition.
Atmosphere: 5
Food: 5
Service: 5
Matthew is a fantastic guy!! Sandwich was wonderful as it always is!
Atmosphere: 5
Food: 5
Service: 5
My last couple Visits havenāt been great due to some issues. But today it was A Great way to start my lunch brake. āJanineā thank you for Changing the food Quality and Service Quality. I Paid Attention to how you Heard my allergies to food. And made sure the team didnāt cross contaminate anything? And by the way you hand made my Food. And Iām very Appreciative your Leadership skins show through your employees. Today very clean. No mistakes a happy customer. Thank you once again for the Hospitality you shown on these two days of lunch.
Atmosphere: 4
Food: 5
Service: 5
Seth has excellent customer service. I wish all Jimmy Johnās had a Seth ā¤ļø
Got a Hunters club āSeth and Matthew Specialā I asked them to make a sandwich so big they couldnāt fold it together and the challenge was met with a smile and and good conversation with both guys!! It made my day and these guys are the nicest people you could hope to meet when going out to get a good bite to eat!!! Much love and wish both of you the best in life with love happiness and success!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This is the best Jimmy John's location I have been to... The place was so clean and the staff was inviting and welcomed us as soon as we walked in... they were very friendly and Seth the new manager was pleasant to talk to and made it a nice stop on our road trip... He seemed like he is a great manager and his team seems happy to work there and the joyful environment.
Atmosphere: 5
Food: 5
Service: 5
The manager Seth hatcher greeted us, made sure our food was prepared correctly and even checked on us to see how we enjoyed our meal. You donāt see that much anymore these days. Our quick visit passing through was the best!
Atmosphere: 5
Food: 5
Service: 5
First time at this location and the service was great. We had an issue with our app completing the order, but JJās team was so nice and patient with us. The food is great as always!! Weāll be back to this location.
Atmosphere: 5
Food: 5
Service: 5
Fresh bread.
Atmosphere: 4
Food: 5
Service: 5
Always quick friendly people food is always great!
Atmosphere: 5
Food: 5
Service: 5
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