We arrived as they were switching to lunch. We had to wait 10+ minutes for our mobile order and none of it was fresh..coffee drinks were awful.
Food: 2
Service: 2
David Stanford
The service here is one of the worst I’ve ever seen. They got my order wrong twice somehow, even after I showed them the receipt. How does that even happen?!
Atmosphere: 2
Food: 3
Service: 1
Gaston Prater
I would never eat at this McDonald’s if it was my last option on earth!!!!!
JOSEPH STROUD
I can not believe I just order a Hot Caramel Macchiato and they gave me this ridiculous small amount of it.
Service: 1
Tasha Moore
Worried about pick orders for mobile apps
Atmosphere: 2
Food: 2
Service: 2
Caitlyn Stewart
Stop advertising that you’re a 24hr store when you won’t accept cash only orders while your system is rebooting.. 😒
Daniel Cruz
No one to man the front. No billboard to choose from. The didn't give a number so you didn't know if order went thru. There were people waiting all over the lobby and it looked like everyone was working on the drive thru. I had to rattle some cages to get help and start things moving. They need help!
Atmosphere: 1
Food: 5
Service: 1
Jennifer Halpin
Food was cold, waited 20 minutes because they were too busy to worry about curbside orders. If you wait so long for food it should at least be fresh. How long does the burger have to sit there to be hard as a rock because I know it certainly wasn’t fresh food. Would not recommend this location to anyone, unless you want the worst experience with rude employees, cold food that was taken out of a dumpster. When you pay for an order it should not be scraped out of the garbage can and into a bag. Should not have to ask for a drink to be filled. Half full is not a full drink. Worst experience I have ever had
Atmosphere: 1
Food: 1
Service: 1
Juana Cruz muñoz
Very bad service the girl in the window was very rude and closed the window in my face.
Service: 1
Paula Ponce
We waited 43 something minutes to get our food it was ridiculous. And they did say sorry for the wait they just handed me the food in the bag. My husband ordered a bacon egg / cheese biscuit meal, it didn't have bacon and he ordered coffee and they gave him chocolate.
This place is awful, they don’t know how to put a patty on a bun. They also always put so much ketchup on their burgers. They are so messy. Worst Mcdonalds i’ve ever been to.
Atmosphere: 1
Food: 1
Service: 1
John Pack
Really gone down hill on healthy choices! Sad really they almost completely removed anything healthy. Decent black coffee.
Tanya Starr
They got mad and tried to tell me that three ketchup p packages was all they would give us for two hamburger meals three waffles do I do with three ketchup packages and said if I eat two more that I wo I ld have to pay for it
Atmosphere: 1
Food: 1
Service: 1
Bryson Marsh
I have visited the McDonald’s in Sherman several times, and almost every visit has resulted in mistakes or long wait times. Unfortunately, my most recent visit was the worst so far and will be my last.
I ordered a large Double Quarter Pounder with Cheese meal with an iced tea, but instead I received a Double Quarter Pounder with everything on it, a medium meal, and a Hi-C. To make matters worse, the burger was undercooked and had to be thrown away. My fries also tasted old, and the customer service was not good.
This has been a repeated issue at this location, and it’s disappointing that even simple orders continue to be wrong. I hope the store can address these problems for future customers.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheeseburger
Thi Pham
Sucks when the system is being switched and you can't place an order.. should be a scheduled time for that.
We arrived as they were switching to lunch. We had to wait 10+ minutes for our mobile order and none of it was fresh..coffee drinks were awful.
Food: 2
Service: 2
The service here is one of the worst I’ve ever seen. They got my order wrong twice somehow, even after I showed them the receipt. How does that even happen?!
Atmosphere: 2
Food: 3
Service: 1
I would never eat at this McDonald’s if it was my last option on earth!!!!!
I can not believe I just order a Hot Caramel Macchiato and they gave me this ridiculous small amount of it.
Service: 1
Worried about pick orders for mobile apps
Atmosphere: 2
Food: 2
Service: 2
Stop advertising that you’re a 24hr store when you won’t accept cash only orders while your system is rebooting.. 😒
No one to man the front. No billboard to choose from. The didn't give a number so you didn't know if order went thru. There were people waiting all over the lobby and it looked like everyone was working on the drive thru. I had to rattle some cages to get help and start things moving. They need help!
Atmosphere: 1
Food: 5
Service: 1
Food was cold, waited 20 minutes because they were too busy to worry about curbside orders. If you wait so long for food it should at least be fresh. How long does the burger have to sit there to be hard as a rock because I know it certainly wasn’t fresh food. Would not recommend this location to anyone, unless you want the worst experience with rude employees, cold food that was taken out of a dumpster. When you pay for an order it should not be scraped out of the garbage can and into a bag. Should not have to ask for a drink to be filled. Half full is not a full drink. Worst experience I have ever had
Atmosphere: 1
Food: 1
Service: 1
Very bad service the girl in the window was very rude and closed the window in my face.
Service: 1
We waited 43 something minutes to get our food it was ridiculous. And they did say sorry for the wait they just handed me the food in the bag. My husband ordered a bacon egg / cheese biscuit meal, it didn't have bacon and he ordered coffee and they gave him chocolate.
Atmosphere: 4
Food: 4
Service: 2
Restaurantji Recommends
This place is awful, they don’t know how to put a patty on a bun. They also always put so much ketchup on their burgers. They are so messy. Worst Mcdonalds i’ve ever been to.
Atmosphere: 1
Food: 1
Service: 1
Really gone down hill on healthy choices! Sad really they almost completely removed anything healthy. Decent black coffee.
They got mad and tried to tell me that three ketchup p packages was all they would give us for two hamburger meals three waffles do I do with three ketchup packages and said if I eat two more that I wo I ld have to pay for it
Atmosphere: 1
Food: 1
Service: 1
I have visited the McDonald’s in Sherman several times, and almost every visit has resulted in mistakes or long wait times. Unfortunately, my most recent visit was the worst so far and will be my last.
I ordered a large Double Quarter Pounder with Cheese meal with an iced tea, but instead I received a Double Quarter Pounder with everything on it, a medium meal, and a Hi-C. To make matters worse, the burger was undercooked and had to be thrown away. My fries also tasted old, and the customer service was not good.
This has been a repeated issue at this location, and it’s disappointing that even simple orders continue to be wrong. I hope the store can address these problems for future customers.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheeseburger
Sucks when the system is being switched and you can't place an order.. should be a scheduled time for that.
Atmosphere: 4
Food: 5
Service: 4
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