I ordered a chicken fungi salad online- no feta cheese and no tomatoes. When I picked the salad at the drive thru window I checked the container and noticed no lettuce or romaine in the container. (And the lid was not on securely so when I grabbed the container to check it the container emptied in the paper bag.) I went inside and was told they were out of mixed greens but could make the salad over with romaine and arugula. Instead of contacting me (by phone or email) they put only chicken, apple and red onions (a lot of red onions) and dressing in the container. Not to mention the boy at the drive thru window did not say 1 word when I pulled up to the window. I did speak to a manager when I went inside and she said “ I am doing the best I can with the teenagers Sherman has given me to work with.” Ma’am- I feel your pain!
Atmosphere: 3
Food: 3
Service: 1
Bim Rowcliffe
I had Harvest Medley Chicken Salad. The salad was very good but the side bread was so rough I could not eat it.
Atmosphere: 5
Food: 4
Service: 5
Daniel Fromme
Food is good but a little overpriced
Atmosphere: 4
Food: 3
Service: 4
Sheilrun Lewis
That chill,that chill when I say it is good I mean good.
Atmosphere: 5
Food: 5
Service: 5
Neal Vetrano
A little pricey, but their grilled cheese is to die for.
Atmosphere: 4
Food: 5
Service: 4
Kevin Head
Update from my last review! They had friendly staff working this evening. Hopefully this is a permanent improvement.
Atmosphere: 5
Food: 4
Service: 4
Hannah Potapov
I came in around 3:15 July 27th, I ordered a full Mediterranean veggie and a bowl of mac and cheese. Upon getting home, I found the mac and cheese was icy cold and they had given me a piece of bread that wasn't even two inches long. I've had issues here previously but never left a review. After multiple times though, I have to speak up about how poorly prepared the food it. The last time I went my sandwich had been made with stale bread and I had to rip hard pieces off to eat the sandwich. With I could give zero stars. Don't waste your time here, go somewhere else in sherman.
Atmosphere: 1
Food: 1
Service: 1
Travis Schmaltz
I ordered a Ranch Parm BLT salad and found this core of a head of lettuce in my salad. People should be held accountable for this, but the generation we live in is to soft. Don’t order from here. Negative zero for this place
Amy Moore
Well, today most likely marks my last visit to this poorly run restaurant. Yet another online order, messed up, missing an item. Incidentally, if you tip at this restaurant, you're wasting your money. It's so frustrating! $27 for two salads. And they can't get it right. It wasn't until I moved up to this area I experienced this with this chain. I sent my daughter back to get the protein that is part of this salad put back on and told her to request a refund. We'll see if that happens. Honestly, Lettuce Indulge is far superior, I've just always loved Panera, and their app and rewards program were nice. But the quality has gone way down and this location is very poorly managed.
Just passing through the dining room was disgusting all tables dirty and floors. Ordered two salads. Both brown lettuce and fruit that had gone bad. 🤢
Atmosphere: 2
Food: 1
Service: 2
Mary Horn
Arianna was our cashier and she is perfect for this job. Very professional, friendly, polite and patient. The food was amazing as usual and this location is always clean.
Atmosphere: 5
Food: 5
Service: 5
Kim Billings
Panera never disappoints! I stopped in for a quick bite and tried the Mexican Street Corn Chowder and Fiesta Chicken Sandwich—both were delicious. The chowder was creamy, flavorful, and had just the right amount of spice with those crunchy tortilla strips on top. The sandwich was warm and satisfying, packed with tender chicken, roasted corn, and melty cheese on their signature bread—absolutely hit the spot.
Clean space, quick service, and a perfect combo for lunch. Panera’s seasonal items are always worth trying, and this meal was a win!
Atmosphere: 5
Food: 5
Service: 5
Moufid Said
The menu is misleading paid almost $40,00 dollars for lunch 2 half sandwiches and two half salads , the bread was crumbling and salad was wilting when you asked for an explanation manager was loud and rude , I don’t know how they stayed in business that long
Atmosphere: 2
Food: 1
Service: 1
Ed Dupre
Went to Panera Bread Yesterday and I Must say that the Soups Are Absolutely Terrific. Staff Are very friendly and Nice People. Also Ordered a Tuna Sandwich And it was Great. 4 Choices On the Soups. I Ordered 3 Different Ones. Corn Chouder Was Great. Home Style Homemade. Very good Quality. Friendly Staff. Quick Service Too.
I ordered a chicken fungi salad online- no feta cheese and no tomatoes. When I picked the salad at the drive thru window I checked the container and noticed no lettuce or romaine in the container. (And the lid was not on securely so when I grabbed the container to check it the container emptied in the paper bag.) I went inside and was told they were out of mixed greens but could make the salad over with romaine and arugula. Instead of contacting me (by phone or email) they put only chicken, apple and red onions (a lot of red onions) and dressing in the container. Not to mention the boy at the drive thru window did not say 1 word when I pulled up to the window. I did speak to a manager when I went inside and she said “ I am doing the best I can with the teenagers Sherman has given me to work with.” Ma’am- I feel your pain!
Atmosphere: 3
Food: 3
Service: 1
I had Harvest Medley Chicken Salad. The salad was very good but the side bread was so rough I could not eat it.
Atmosphere: 5
Food: 4
Service: 5
Food is good but a little overpriced
Atmosphere: 4
Food: 3
Service: 4
That chill,that chill when I say it is good I mean good.
Atmosphere: 5
Food: 5
Service: 5
A little pricey, but their grilled cheese is to die for.
Atmosphere: 4
Food: 5
Service: 4
Update from my last review! They had friendly staff working this evening. Hopefully this is a permanent improvement.
Atmosphere: 5
Food: 4
Service: 4
I came in around 3:15 July 27th, I ordered a full Mediterranean veggie and a bowl of mac and cheese. Upon getting home, I found the mac and cheese was icy cold and they had given me a piece of bread that wasn't even two inches long. I've had issues here previously but never left a review. After multiple times though, I have to speak up about how poorly prepared the food it. The last time I went my sandwich had been made with stale bread and I had to rip hard pieces off to eat the sandwich. With I could give zero stars. Don't waste your time here, go somewhere else in sherman.
Atmosphere: 1
Food: 1
Service: 1
I ordered a Ranch Parm BLT salad and found this core of a head of lettuce in my salad. People should be held accountable for this, but the generation we live in is to soft. Don’t order from here. Negative zero for this place
Well, today most likely marks my last visit to this poorly run restaurant. Yet another online order, messed up, missing an item.
Incidentally, if you tip at this restaurant, you're wasting your money. It's so frustrating!
$27 for two salads. And they can't get it right. It wasn't until I moved up to this area I experienced this with this chain. I sent my daughter back to get the protein that is part of this salad put back on and told her to request a refund. We'll see if that happens.
Honestly, Lettuce Indulge is far superior, I've just always loved Panera, and their app and rewards program were nice. But the quality has gone way down and this location is very poorly managed.
We got the soup and sandwiches!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Just passing through the dining room was disgusting all tables dirty and floors. Ordered two salads. Both brown lettuce and fruit that had gone bad. 🤢
Atmosphere: 2
Food: 1
Service: 2
Arianna was our cashier and she is perfect for this job. Very professional, friendly, polite and patient. The food was amazing as usual and this location is always clean.
Atmosphere: 5
Food: 5
Service: 5
Panera never disappoints! I stopped in for a quick bite and tried the Mexican Street Corn Chowder and Fiesta Chicken Sandwich—both were delicious. The chowder was creamy, flavorful, and had just the right amount of spice with those crunchy tortilla strips on top. The sandwich was warm and satisfying, packed with tender chicken, roasted corn, and melty cheese on their signature bread—absolutely hit the spot.
Clean space, quick service, and a perfect combo for lunch. Panera’s seasonal items are always worth trying, and this meal was a win!
Atmosphere: 5
Food: 5
Service: 5
The menu is misleading paid almost $40,00 dollars for lunch 2 half sandwiches and two half salads , the bread was crumbling and salad was wilting when you asked for an explanation manager was loud and rude , I don’t know how they stayed in business that long
Atmosphere: 2
Food: 1
Service: 1
Went to Panera Bread Yesterday and I Must say that the Soups Are Absolutely Terrific. Staff Are very friendly and Nice People. Also Ordered a Tuna Sandwich And it was Great. 4 Choices On the Soups. I Ordered 3 Different Ones. Corn Chouder Was Great. Home Style Homemade. Very good Quality. Friendly Staff. Quick Service Too.
Atmosphere: 5
Food: 5
Service: 5
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