Yeah this is day 2 of trying to call in a complaint on my frozen burgers, and fries that taste like they were refried, soft, and maybe picked up off the floor, as I have not eaten at a sonic in a long time so thinking this is a new location for me, and I gave them another try, my 2 #2 combos were 24.68 I thought I would get something decent but once again they failed me again. I use to love Sonic but for the last few yrs they have been on a rocky path when it comes to value, and waisting my money. I was hoping they would replace my order but no one will answer the phone,
Atmosphere: 2
Food: 1
Service: 2
Dayyvenn Valentine
One of the best Sonic. Service was quick, food was good.
Atmosphere: 5
Food: 5
Service: 5
Ashley B
I ordered at least a cup of ice everyday and a small snack for lunch and would also grab a cup of ice after work, they were always slow and never could get the order right from the app and the app has limited options so I would call, they diqqmqqd not like that and the manager Michelle told me because I complain and ask for my order to be corrected to much she is banning me 🤣...Lazy , no good customer service, sorry you can't keep up and get orders right, rude manager who refused to give me the owners number to speak with on the matter. I would like the owner to give me a call.
I visited today during lunch. A little after noon. My total was $8.83 after a $2 discount. I mentioned my coupon while ordering. Justin was the carhop. I paid with a $20 gave him a tip and the coupon. He mentioned he had to go get change. He returned gave my future coupon and $9 change. Don't know whether ge got confused or there is another issue. Since I was rushing back to work I didn't realize. I put the money in a separate location not with my other money. That's how I realized when I got back to work. So not only was I charged regular price but my coupon was taken and not used. I usually don't have issues here. Don't know whether Justin is new. My receipt was thrown away at work and is unable to be retrieved tomorrow as trash will already be dumped. If you speak to Justin, I am sure he should remember the transaction since I had a detailed conversation with him when he brought my order out. I will return today to discuss with Justin or the manager on duty.
Atmosphere: 4
Food: 4
Service: 1
Nichole Isaacs
I always stop at this location for drinks and food. I also get bags of ice to bring home. The service is great. I appreciate this local sonic.
Atmosphere: 5
Food: 5
Service: 5
LaJuana Scruggs
I ordered a footlong chili dog. I was very hungry. When I arrived at my destination and cut into the weiner it was not done all the way. It was still firm. The juices did not flow from the meat like a well done wiener. I would not finish it because I was afraid I might get sick.
Atmosphere: 5
Food: 2
Service: 5
Sharmaine Glover
The best Sonic I have been too in a long time. Food that is meant to be cooked crispy is crispy and delicious. Drinks on point. Staff friendly and smiling.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Breakfast Burrito, Corn Dog, Tots, Cheeseburger, Supersonic Double Cheeseburger and Large Chili Cheese Tots
Carrie Carter
I was fine with visiting this Sonic Drive-In until one of the staff members decided not to give me my correct change and tip herself they got my order wrong then remade the order the same way 3 times... so I don't think I'll be visiting the Sonic on Texoma Parkway anymore
Atmosphere: 1
Food: 1
Kyle M
Always good
Atmosphere: 4
Food: 5
Service: 5
Justice cotton
Everything is always amazing and fresh when I go to sonic it will always be my favorite place to go to eat. it's still got good prices and the service is always 100% everyone is so kind and helpful
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Corn Dog, Fries, Onion Rings, Sandwich, Burger, Double Cheeseburger, Cheeseburger, Supersonic Double Cheeseburger and Large Chili Cheese Tots
What else needs to be said....this place took my order online and it was ready in less than 5 minutes
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fries, Onion Rings, Burger
Caleb Castle
I'm loving the halloween decorations!!!!! True artists working here!
Atmosphere: 5
Food: 5
Service: 5
Calub Rains
Everyone working here is great! Very helpful and kind. Definitely recommend this location.
Atmosphere: 5
Food: 5
Service: 5
Jamie Brummer
They were super busy when I pulled in, however they were all nice throughout the order. Having satisfied my sweet tooth. The lot was a little messy when we pulled in, but it would not prevent me from returning by any means. Will definitely be back for when the sweet tooth attacks. Always add hot fudge to ur ice cream...you won't regret it, and they sell it over in
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Fries, Popcorn Chicken, Oreo, Tots
Mike Chalk
my order was correct
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Burrito, Fries, Burger, Tots
Yeah this is day 2 of trying to call in a complaint on my frozen burgers, and fries that taste like they were refried, soft, and maybe picked up off the floor, as I have not eaten at a sonic in a long time so thinking this is a new location for me, and I gave them another try, my 2 #2 combos were 24.68 I thought I would get something decent but once again they failed me again. I use to love Sonic but for the last few yrs they have been on a rocky path when it comes to value, and waisting my money. I was hoping they would replace my order but no one will answer the phone,
Atmosphere: 2
Food: 1
Service: 2
One of the best Sonic. Service was quick, food was good.
Atmosphere: 5
Food: 5
Service: 5
I ordered at least a cup of ice everyday and a small snack for lunch and would also grab a cup of ice after work, they were always slow and never could get the order right from the app and the app has limited options so I would call, they diqqmqqd not like that and the manager Michelle told me because I complain and ask for my order to be corrected to much she is banning me 🤣...Lazy , no good customer service, sorry you can't keep up and get orders right, rude manager who refused to give me the owners number to speak with on the matter. I would like the owner to give me a call.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Breakfast Burrito, Beef Hot Dog, Fries, Popcorn Chicken, Onion Rings
I visited today during lunch. A little after noon. My total was $8.83 after a $2 discount. I mentioned my coupon while ordering. Justin was the carhop. I paid with a $20 gave him a tip and the coupon. He mentioned he had to go get change. He returned gave my future coupon and $9 change. Don't know whether ge got confused or there is another issue. Since I was rushing back to work I didn't realize. I put the money in a separate location not with my other money. That's how I realized when I got back to work. So not only was I charged regular price but my coupon was taken and not used. I usually don't have issues here. Don't know whether Justin is new. My receipt was thrown away at work and is unable to be retrieved tomorrow as trash will already be dumped. If you speak to Justin, I am sure he should remember the transaction since I had a detailed conversation with him when he brought my order out. I will return today to discuss with Justin or the manager on duty.
Atmosphere: 4
Food: 4
Service: 1
I always stop at this location for drinks and food. I also get bags of ice to bring home. The service is great. I appreciate this local sonic.
Atmosphere: 5
Food: 5
Service: 5
I ordered a footlong chili dog. I was very hungry. When I arrived at my destination and cut into the weiner it was not done all the way. It was still firm. The juices did not flow from the meat like a well done wiener. I would not finish it because I was afraid I might get sick.
Atmosphere: 5
Food: 2
Service: 5
The best Sonic I have been too in a long time. Food that is meant to be cooked crispy is crispy and delicious. Drinks on point. Staff friendly and smiling.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Breakfast Burrito, Corn Dog, Tots, Cheeseburger, Supersonic Double Cheeseburger and Large Chili Cheese Tots
I was fine with visiting this Sonic Drive-In until one of the staff members decided not to give me my correct change and tip herself they got my order wrong then remade the order the same way 3 times... so I don't think I'll be visiting the Sonic on Texoma Parkway anymore
Atmosphere: 1
Food: 1
Always good
Atmosphere: 4
Food: 5
Service: 5
Everything is always amazing and fresh when I go to sonic it will always be my favorite place to go to eat. it's still got good prices and the service is always 100% everyone is so kind and helpful
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Corn Dog, Fries, Onion Rings, Sandwich, Burger, Double Cheeseburger, Cheeseburger, Supersonic Double Cheeseburger and Large Chili Cheese Tots
Restaurantji Recommends
What else needs to be said....this place took my order online and it was ready in less than 5 minutes
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fries, Onion Rings, Burger
I'm loving the halloween decorations!!!!! True artists working here!
Atmosphere: 5
Food: 5
Service: 5
Everyone working here is great! Very helpful and kind. Definitely recommend this location.
Atmosphere: 5
Food: 5
Service: 5
They were super busy when I pulled in, however they were all nice throughout the order. Having satisfied my sweet tooth.
The lot was a little messy when we pulled in, but it would not prevent me from returning by any means. Will definitely be back for when the sweet tooth attacks. Always add hot fudge to ur ice cream...you won't regret it, and they sell it over in
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Fries, Popcorn Chicken, Oreo, Tots
my order was correct
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Burrito, Fries, Burger, Tots
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