Ordered 12 tacos and only received 10 tacos this location always messes up on orders or just don’t care anymore
Service: 1
Stephen Cisneros
Ordered in the drive thru. Nobody in line to order. After ordering pulled up to window and paid. Told to wait in front with 3 other vehicles. 15 minutes later came and gave me a bag of food. Went home and realized wrong order. Drove back and waited another 15 minutes in front. I haven't eaten Jack in the box in about a year and now I remember why. Just seems like a restaurant with no standards
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Jumbo Jack, Chicken Sandwich
Bin Ky
I love that there is always breakfast all day and it is open until late at night.
Food: 5
Service: 5
Andrea Lozano
Good customer servise
Atmosphere: 5
Food: 5
Service: 5
D D
Ordered a fish sandwich at the drive thru location in South Houston on Spencer. The fish sandwich only had only a small dab of tartar sauce and no lettuce or anything else that's suppose to be on it. Tomato? I ate as I was really hungry. Called the store and told but they want the sandwich itself. Oh well.The location on Fairmont also has bad performance at night.That's why I drove further to the other location. Quality needs to be better at nightI will start checking the quality at the drivethru window and hold up the line to check my order.
Atmosphere: 4
Food: 1
Service: 4
Dani Hanthorn
Went through the drive thru. Super nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jumbo Jack
Blas Osorio
Ordered for delivery, got two munchies meals, a wrap and tiny tacos. Got the two boxes (they weren't even in a bag, which is weird). However, there was no wrap or tiny tacos. It was even funnier that the drinks were not what we ordered as well. Only one thing that managed to be right was one of the munchie meals. The second one wasn't even the correct burger that was ordered? Called, and there was no answer. What's going on?
J
Great place to come get some fast food Maria Flores great nice lady ? coming back
Ashleigh Garza
Placed an order through the app I purchased two tacos and made a request without no cheese, lettuce, and taco sauce. It was suppose to be plain just meat well I get home to hand my daughter her food and what do you know it has all the ingredients that I asked not to have. It was not a crazy request I do not understand how they could make a mistake with the simplest thing.
Atmosphere: 1
Food: 1
Service: 1
Sujey Perales
The new manager there is very very very attentive and helpful. Love him
This is the WORST JITB i've ever been to.Service 0/10
Atmosphere: 1
Food: 1
Service: 1
Angel Marie
Double dipped egg roll tastes like it looks. Rubbery, old, double dipped in oil to avoid dropping a new egg roll and burnt.
Atmosphere: 2
Food: 1
Service: 2
Neely Magee
Manager at 8pm sat Jan 6, rudely told her employee not to drop fresh fries at my request, when she saw me observing she let him, when I asked for a toy with the kids meal she said "this isn't McDonald's, we don't give toys in kids meals".. i replied so does burger King, chick fil a, Popeyes, and sonic.. etc. She was very rude unprofessional and nasty attitude. I will not be returning.
Atmosphere: 2
Food: 1
Elvira Acuna
My curly fries where so hard cold eat them I think those fries where sitting there from yesterday nasty never
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: French Fries, Burger, Two Tacos
sam p
Prices on the two drive-thru menus are different by a dollar very shady and
Ordered 12 tacos and only received 10 tacos this location always messes up on orders or just don’t care anymore
Service: 1
Ordered in the drive thru. Nobody in line to order. After ordering pulled up to window and paid. Told to wait in front with 3 other vehicles. 15 minutes later came and gave me a bag of food. Went home and realized wrong order. Drove back and waited another 15 minutes in front. I haven't eaten Jack in the box in about a year and now I remember why. Just seems like a restaurant with no standards
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Jumbo Jack, Chicken Sandwich
I love that there is always breakfast all day and it is open until late at night.
Food: 5
Service: 5
Good customer servise
Atmosphere: 5
Food: 5
Service: 5
Ordered a fish sandwich at the drive thru location in South Houston on Spencer. The fish sandwich only had only a small dab of tartar sauce and no lettuce or anything else that's suppose to be on it. Tomato? I ate as I was really hungry. Called the store and told but they want the sandwich itself. Oh well.The location on Fairmont also has bad performance at night.That's why I drove further to the other location. Quality needs to be better at nightI will start checking the quality at the drivethru window and hold up the line to check my order.
Atmosphere: 4
Food: 1
Service: 4
Went through the drive thru. Super nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jumbo Jack
Ordered for delivery, got two munchies meals, a wrap and tiny tacos. Got the two boxes (they weren't even in a bag, which is weird). However, there was no wrap or tiny tacos. It was even funnier that the drinks were not what we ordered as well. Only one thing that managed to be right was one of the munchie meals. The second one wasn't even the correct burger that was ordered? Called, and there was no answer. What's going on?
Great place to come get some fast food Maria Flores great nice lady ? coming back
Placed an order through the app I purchased two tacos and made a request without no cheese, lettuce, and taco sauce. It was suppose to be plain just meat well I get home to hand my daughter her food and what do you know it has all the ingredients that I asked not to have. It was not a crazy request I do not understand how they could make a mistake with the simplest thing.
Atmosphere: 1
Food: 1
Service: 1
The new manager there is very very very attentive and helpful. Love him
Atmosphere: 5
Restaurantji Recommends
This is the WORST JITB i've ever been to.Service 0/10
Atmosphere: 1
Food: 1
Service: 1
Double dipped egg roll tastes like it looks. Rubbery, old, double dipped in oil to avoid dropping a new egg roll and burnt.
Atmosphere: 2
Food: 1
Service: 2
Manager at 8pm sat Jan 6, rudely told her employee not to drop fresh fries at my request, when she saw me observing she let him, when I asked for a toy with the kids meal she said "this isn't McDonald's, we don't give toys in kids meals".. i replied so does burger King, chick fil a, Popeyes, and sonic.. etc. She was very rude unprofessional and nasty attitude. I will not be returning.
Atmosphere: 2
Food: 1
My curly fries where so hard cold eat them I think those fries where sitting there from yesterday nasty never
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: French Fries, Burger, Two Tacos
Prices on the two drive-thru menus are different by a dollar very shady and
Atmosphere: 2
Food: 2
Service: 2