Chick-fil-A
2301 E Southlake Blvd, Southlake
(817) 481-7152
Recent Reviews
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No second thought, it's already proved.
Food: 5
Service: 5
Not very kind
Atmosphere: 3
Food: 3
Service: 3
Needed lunch and dinner for a high school wrestling team. Food was quick and the staff was friendly. David was a huge help.
Atmosphere: 5
Food: 5
Service: 5
This is the first Chick Fil A that I’ve been to where I’ve seen a leader actually be rude, ever, especially to the staff. Working front of the store behind the counter yelling at the employee's, extremely unpleasant & honestly startling if you’re just entering like me. Her name starts with a L. & yes the wait time was long for my uber pick up so I understand the frustration but all chick fil a’s are busy & but rude, never.
Always friendly and you feel special when you visit. The service moves very well especially when there are a bunch of people in line.
Atmosphere: 5
Food: 5
Service: 5
Worst experience at a chick fil a ever !!
We love this location!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Nuggets Meal
Ordered 3 meals, all of them came without the drinks . Went twice to ask for it, and was told working on it. Took 20 minutes went back and asked again, we all ate our food dry. . Floors were filthy, trash cans full, no sauces or wipes on the condiments station, I had to clean my own table . Was only 3 customers in the whole dining room. Needs to improve environment, customer service.
Atmosphere: 1
Food: 3
Service: 1
Way understaffed for the amount of business they do.Be prepared to wait.
Always Great!,
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Bad service. There so rude. Not pet friendly.
Atmosphere: 1
Food: 1
Service: 1
This place sucks now. A bunch of incompetent employees who can’t count to 10 without a chart at this point.
Atmosphere: 1
Food: 5
Service: 1
Extremely poor service when they did not fulfill 10 orders of fries fries in my Doordash order for an office lunch. In first communication with them, they said the order for 10 L Fries never came through on their side, I then took a picture of their own receipt attached to my bag and then they informed that because the order came through Doordash that they would do nothing to resolve the mistake. I called the store and spoke to a manager and without any apology he reiterated that even though they missed the items they would do nothing to resolve it, and hung up on me.
Service: 1
In short, the order taker in the drive through made it pretty clear that it was not her pleasure to take my order and ultimately got my order wrong. I was not shocked.
I don’t frequent this Chick-Fil-A location often, however there has been times where it is the most convenient location. I can confidently say that I have never had a great experience here unlike my typical experiences at any other locations. Today’s experience frustrated me enough to make this review. If it was just the mistake in the order then I would move on because that kind of stuff just happens sometimes. The reason it escalated to this review is the fact the order mistake was coupled with the employees attitude while taking the order. The mistake almost felt intentional.
I will continue to visit Chick-Fil-A…just never this location again.
Atmosphere: 4
Food: 4
Service: 1
they refused to serve me breakfast at 10:31 even though they had just ended
Atmosphere: 5
Food: 1
Service: 1
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