The food was fresh and so good. The staff were friendly and kind.
Atmosphere: 5
Food: 5
Service: 5
Calvin
I love this location for their outstanding customer service. Their sweet tea is ALWAYS on point without fail. That goes for the chicken tenders as well. However, I am going to have to stop ordering the fish because the last (2) times I’ve ordered it, it’s been extremely disappointing to say the least. The potential for greatness is there, but you can tell that it was cooked about an hour ago and placed under the heat lamp before coming out the drive thru window to me. Any who, that won’t stop me from coming back, I’m just done ordering that forever. I have to stick with the chicken when ordering from a chicken restaurant. Thanks for your time!
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Chicken Tenders with Gravy
John B
3 consecutive times on 3 separate days they screwed up my order and forgot to give me certain items I paid for. Today I repeated 3 times (mash potatoes and gravy) - what do I get? No gravy. The food was also cold. Unacceptable. Avoid this place.
Atmosphere: 1
Food: 2
Service: 1
ZeeK AlphA
Excellent food and service at this location! 5 🌟
Atmosphere: 5
Food: 5
Service: 5
Smriti Khatri
Went there to pick up an order.. people there are rude for no reason, worst customer service, they throwing attitude like we owe them something
Service: 1
Lukash Shrestha
Worst customer service
Shamsa Hakani
Hot take out from southlake location they messed up whole order we ordered spicy tenders they mixed it with plain one we said no gravy instead give us ranch they still gave us gravy so disappointed.
Food: 2
Service: 2
Captain G
Tryed the gizzards again after jaw numbing experience a couple weeks back this time they were pretty good. Still chewy, but without the jaw pain. Livers were also good both cooked to order and fresh. Got to take away one star because of the fish. I ordered fish twice in the past month both times it was pretty salty, dry and thin.. too expensive for fillets that tastes like a salty roofing shingle
Atmosphere: 4
Food: 5
Service: 4
Joe Flynn
Person taking my order at the drive-through was very rude kept cutting me off.
Regina Frisbie
I usually visit chicken E to get gizzards. And this visit the gizzards were not cooked very well. The batter just fell off when I picked them up...
Fantastic chicken place, been going here for almost 10 years
Food: 5
Miguel Mercado
The morning crew are awesome ? they give you the best customer service experience. Karina and Bob are some of the best employees I have seen in fast food with dedication, professionalism, and pride in the work they do .... you need to come by and experience for yourself...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Tenders with Gravy
Chris Gaspard
It is 8:30 and they shouldn’t be closed but I was just looked at and laughed at through the door that is locked.
Daniel Jasso
Friendly staff,clean restaurant and good tea. That’s all you
Atmosphere: 5
Food: 4
Service: 5
Andy Meek
Last two times with takeout about a month apart, they only provided this tiny spot of gravy in the mashed potatoes & gravy. To happen twice is a trend if not a practice. They used to include a reasonable amount. This is barely a teaspoon. Very cheap practice on their part. Is this their standard practice now?
The food was fresh and so good. The staff were friendly and kind.
Atmosphere: 5
Food: 5
Service: 5
I love this location for their outstanding customer service. Their sweet tea is ALWAYS on point without fail. That goes for the chicken tenders as well. However, I am going to have to stop ordering the fish because the last (2) times I’ve ordered it, it’s been extremely disappointing to say the least. The potential for greatness is there, but you can tell that it was cooked about an hour ago and placed under the heat lamp before coming out the drive thru window to me. Any who, that won’t stop me from coming back, I’m just done ordering that forever. I have to stick with the chicken when ordering from a chicken restaurant. Thanks for your time!
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Chicken Tenders with Gravy
3 consecutive times on 3 separate days they screwed up my order and forgot to give me certain items I paid for. Today I repeated 3 times (mash potatoes and gravy) - what do I get? No gravy. The food was also cold. Unacceptable. Avoid this place.
Atmosphere: 1
Food: 2
Service: 1
Excellent food and service at this location! 5 🌟
Atmosphere: 5
Food: 5
Service: 5
Went there to pick up an order.. people there are rude for no reason, worst customer service, they throwing attitude like we owe them something
Service: 1
Worst customer service
Hot take out from southlake location they messed up whole order we ordered spicy tenders they mixed it with plain one we said no gravy instead give us ranch they still gave us gravy so disappointed.
Food: 2
Service: 2
Tryed the gizzards again after jaw numbing experience a couple weeks back this time they were pretty good. Still chewy, but without the jaw pain. Livers were also good both cooked to order and fresh. Got to take away one star because of the fish. I ordered fish twice in the past month both times it was pretty salty, dry and thin.. too expensive for fillets that tastes like a salty roofing shingle
Atmosphere: 4
Food: 5
Service: 4
Person taking my order at the drive-through was very rude kept cutting me off.
I usually visit chicken E to get gizzards. And this visit the gizzards were not cooked very well. The batter just fell off when I picked them up...
Atmosphere: 4
Food: 1
Service: 2
Restaurantji Recommends
Fantastic chicken place, been going here for almost 10 years
Food: 5
The morning crew are awesome ? they give you the best customer service experience. Karina and Bob are some of the best employees I have seen in fast food with dedication, professionalism, and pride in the work they do .... you need to come by and experience for yourself...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Tenders with Gravy
It is 8:30 and they shouldn’t be closed but I was just looked at and laughed at through the door that is locked.
Friendly staff,clean restaurant and good tea. That’s all you
Atmosphere: 5
Food: 4
Service: 5
Last two times with takeout about a month apart, they only provided this tiny spot of gravy in the mashed potatoes & gravy. To happen twice is a trend if not a practice. They used to include a reasonable amount. This is barely a teaspoon. Very cheap practice on their part. Is this their standard practice now?
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Chicken Tenders with Gravy
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