Dunkin'
2255 W Southlake Blvd, Southlake
(817) 488-8828
Recent Reviews
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Today was my 1st visit to this location. I was greeted very warm and the gentleman took my order. My order took no more than 7 minutes to complete. I was able to get my food and jug of coffee. I was even offered help by the management, to bring my order to my car. It was clean and service was fantastic. I highly recommend anyone, to bring your business here! Thank you kindly 🙏
Atmosphere: 5
Food: 5
Service: 5
Stopped here just around 5am. Quick friendly service. No line. Hot food and fresh donuts.
Atmosphere: 5
Food: 5
Service: 5
Came here for a box of joe. Took them 20 minutes. A lot of storytelling in the back. Heard someone's lifestory.
Service: 1
Favorite coffee
Worse experience all the time whenever i ask for Boston cream donut they’re out of it
This place is horrible the staff are very rude she basically threw my food at me whole location should be shut down
Atmosphere: 1
Food: 1
Service: 1
Coffee is great but could you at least not give me a bagel mini that is literally ICE COLD in the middle its actually disgusting..
Atmosphere: 5
Food: 1
Service: 4
The black lady in the big winter puffer jacket in the middle of summer was INSANELY RUDE. She was literally yelling at us through the intercom and had the nastiest attitude for no reason. The little blonde girl at the window was also not any nicer. Whole establishment sucks! & they messed up my coffee order still after confirming it twice.
Atmosphere: 1
Food: 1
Service: 1
The coffee is better than Starbucks and the donuts are better than Starbucks but I go to Starbucks because the people are very rude that work here
Atmosphere: 3
Food: 5
Service: 1
They used to be pretty good. As of late, they can never seem to get orders right or quickly enough. Waited 20 min in line for coffee that they made incorrectly... 2 times back to back. Doesn't appear the staff listens to the order despite confirming with them at the window. Just be weary it's a 50/50 you will get what you ordered.
Atmosphere: 3
Food: 3
Service: 2
Restaurantji Recommends
They didn't have any doughnuts
Butter pecan frozen coffee makes it worth the trip! The donuts are just mid.
Atmosphere: 4
Food: 4
Service: 4
I’ve been to this location and tried multiple food options at this location. What is that weird plastic-ish chemical taste on most of the food? Idk why I keep trying food expecting a different taste. It’s not on the cold food, the lemon cake was good, but all of the hot food tastes like it’s been sprayed with bleach. I have not had a bad customer service experience, but they do need to turn up the volume on their drive-in ordering box. The last two times I’ve gone you can hardly hear the person speaking through it.
Atmosphere: 3
Food: 1
Service: 5
really unfortunate that this is one of the only good dunkin’s drink wise near me, cause starting off your day w coffee should be great but the little blonde w attitude mean mugging infront of ur face will ruin the entire experience. i understand you don’t work at a professional office but wow seems like half these employees have never served a customer in their life. work is WORK. i was respecting and responding to these employees with more respect i’ve ever gotten from here. it’s frustrating, but again that’s probably why you work at Dunkin at your grown age, cause no way in hell would any other company or franchise hire with that attitude. and if ur good at putting on the act infront of whoever, leaving reviews exists for a reason🥰 writing this after about the fourth time i’ve encountered little blonde girl at window and made my mind up it’ll be the last! new location omw
Atmosphere: 1
Food: 3
Service: 1
Not every Dunkin gets it right but this location does. The employees were friendly and attentive!
Atmosphere: 5
Food: 5
Service: 5
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