Dunkin'

2255 W Southlake Blvd, Southlake
(817) 488-8828

Recent Reviews

Frank Yevak

People are Awesome and the donuts are very fresh ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts, Croissant

Get Up Radio Media

Nice dunkin with great customer service. Not very busy except during breakfast and lunch rush. Easy to find from street view or using GPS. Enjoy!

Atmosphere: 3

Food: 4

Service: 5

Kendal McCarroll

Kudos to the gentleman behind the counter today I should have gotten his name! I was there for a delivery order in which the items were unavailable unfortunately but he deserves a shout out for his kindness and professional demeanor. I really appreciate good service, thank you sir :)

Service: 5

Chinmay Dave

Rude, rude people, why are these people allowed to behave this way? The worst part is that the restaurant is absolutely filthy. And staff is on their cell phones. Completely oblivious. Can’t believe Dunkin’ allows this. Will never step inside this place again.

Artemisia

The brunette woman who operates the intercom and oftentimes the take-out window is constantly in a bad mood. Why jeopardize the business of a company YOU work for?

Atmosphere: 2

Food: 3

Service: 1

Chris Burns

Young lady who works there was rude and apparently running late to work because of her Uber ride on 2-18-24! She needs to grow up!

Atmosphere: 2

Food: 3

Service: 1

Veronica Rippa

Boooo! The older gentleman and even most of the young boys are great, but the women there are awful! Rude and discourteous! I wish they would hire better people!

Atmosphere: 1

Food: 1

Service: 1

Bryan Popp

The older Gentleman that took care of me was awesome. The two women working there were absolutely useless. After not hearing anyone in the drive through for 5 minutes I went to the window. One of the women (the manager I assume), looked over at me, then continued to ignore me. She looked back over at me waiting multiple times. The women working there do not care, terrible customer service from them. The older gentleman working the kitchen was phenomenal.

Chris Webb

No. I go here to get my dad breakfast everyday (I know, it’s what he wants though) and the last two days days I have returned home with a sandwich that is somehow burnt with cold unmelted cheese on it. Kid at the window is very polite but it’s someone in the kitchen has just stopped caring.

Atmosphere: 5

Food: 1

Service: 5

Anthony R.

Overall I'm not sure whom the franchise owner is but the staff has an attitude as long as the 35. Completely entitled , I got a burnt breakfast sandwich. I believe the manager there is the one who served it when I said have a great day. Her response was OK with some kind of attitude what is going on with this place if it's that insufferable don't work there, treat people well come and purchase things from you they are reason why you're here.

Ray Dauphinais

A corporate donut store. Prefer my local small shops.

Atmosphere: 4

Food: 4

Service: 4

Mark Frawley

Awesome experience the server was great...well go back !

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sausage Scramble Bowl, Donuts, Bagels, Croissant

Rob W.

Since the young people here want to play their music over the sound system inside so loud I couldn't even talk on my phone Can't even describe what kind of music it is I shall not return

Carol B

This location was clean, the service was excellent, extremely professional and friendly ?I have ordered a latte decaffeinated, low fat and sugar free.This warm latte is just as good as some of the well-known coffee ?It complemented the donut.Great date location?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

Faisal Khan

I just went inside and stood there for more than 5 minutes. There were 2 persons working in there. No customers in the lobby, maybe one car in the drive thru but the employees didn’t even acknowledge my presence. Just ignored me. I just walked out. Exceptionally poor service. Corporate should look into this.

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