I have been coming here for years. Never had an issue until recently. I don't know if its new managers or new employees but I have had two bad experiences in a row. First one, was I placed a online order. Expected it to be ready when I got there. I even gave it an extra five min past the expected time of completion. When I arrived, they looked at me very confused. It took them way too long to just remake the sandwich. They were looking at the ticket, looking for it multiple times like it was gonna magically show up. They finally remade it. Fine, no big deal. Then a couple days ago I walked in, and ordered a Philly. The employee looked at me and then look at his employees and giggled. I felt like I was the butt of a joke. Maybe they saw me walking up to the door and bet what I would order. Who knows. It just felt really unprofessional. I watched the sandwich get made. First off, the spatulas are stored and on top of the cleaning tool. Then, the flat top wasn't cleaned off from previous cooks. I could tell this because I saw it and then I tasted it as every bite had old burnt pieces in it. I spit out the food, threw it away and walked out. I am super disappointed in this location right now. I will not return after back to back issues. I hope ownership can address issues like this.
Dennise Palomino
Sandwiches are always great and fresh ! Place is clean service is always great friendly and fast
Lundyn
The three ladies working should not be working here. Got my first sandwich wrong three times. Second sandwich they kept trying to move on without adding the cheese, like they didn’t know what I was talking about. The bread is the worst I’ve ever had from Jersey mikes. Didn’t cut either of my sandwiches all the way. Half wrapped the sandwiches and left the top open with the sandwiches exposed. Not to mention the gentleman in front of me also had problems with his sandwich also. Visited this location a few times before but this was the worst experience. Love Jersey mikes but I advise to avoid this location!
Mauricio MtzDillon
I love the place the staff was really nice and the food is really good.
D Arredondo
The last 4 times we have ordered, they get our order wrong. The employees ALWAYS forget the condiments or put in the wrong ingredients. Today, I gave my order and watched the young lady start to assemble my sandwich. The manager told her in Spanish what I wanted. She assembles the sandwich with ingredients I did not ask for and omitted the ingredients I did ask for. Luckily I was watching and noticed her mistake. I told them AGAIN what I wanted on my order. He tells her is Spanish AGAIN what I requested. She looks annoyed but fixes it. She starts to wrap up my sandwich and again I notice that ingredients are missing (lettuce, tomato, ranch dressing). I tell the manager and he corrects her again. This location is the worst one we have visited. The workers either don't understand or don't care. Please work on customer service.
Chuck Lankford
Don’t bother using the online app to place an order. When you go to pick it up, they have not even started making your sandwich. They will exhaust all the orders in their queue before they start making a sandwich for an online order.
Edwina Fowler
Best sandwiches! Great deals in the app.
Sarah Washburn
I usually love this place. I moved back from Colorado after 2 years and I guess quality control has gone out the door. The bottom of the bread had so much cornmeal on it that it was like eating sand.
Jacob Smith
Unfortunate to have to write a review on this store as I've been going here often for the past couple of years. I'm not sure if management changed, or what happened, but the last three times I have gone I have been extremely underwhelmed. Two coworkers have gotten food poisoning. To go orders placed hours in advance were ready 10 minutes after the set time. I was given the wrong order and had to go back, just to wait in line and not have any mayo put on my sandwich. Really disappointing, will not be coming back any time soon.
UPDATE: I, too, got food poisoning.
Atmosphere: 2
Food: 1
Service: 2
Samuel Karidis-Schneider
Zayn Mcellen is an active employee at the company. His skills as an employee are second only to his abilities as a lover. He caresses the bread with a certain firmness unrivaled by any other. He slices with dominance and poise never letting his surroundings distract him. His eyes focus on his sandwhich--no, Art with a fire burning straight from his soul. His sándwiches are the 8th wonder of the world having saved my life, twice. He moves people and leaves his clients breathless. However he stole my heart, something I will never forgive him for. I just simply cant get over his meat, it's just sliced to perfect. Zayn. You are my sunshine. My only sunshine. You make me happy when skies are grey.
Zayn McKeon, master of the slice, Crafting sandwiches with hands precise. At Jersey Mike's, he reigns supreme, Turning subs into a savory dream.
With every roll, with every spread, The way he layers meat and bread, Each touch is art, a perfect blend, A sandwich that you won’t forget, my friend.
His hands move swift, like a lover’s care, Building flavors that fill the air. A dash of spice, a hint of zest, Zayn’s subs are simply the best.
Oh Zayn, with every bite, I swoon, Your sandwich skills could charm the moon. In every roll, I taste your heart— A work of love, a culinary art.
So here's to Zayn, with hands so true, Making sandwiches and hearts melt too.
Atmosphere: 5
Food: 5
Service: 5
S Sali
I love this place however you get almost a feeling as you walk into a store in Mexico. Wish they hired some people whom can speak English at this place … almost had onions instead of pickles
Atmosphere: 1
Food: 2
Service: 2
Evelyn Maldonado
Saudia has top notch customer service, very attentive of orders and friendly overall. Best service ever gotten at Jersey Mike's.
I have been coming here for years. Never had an issue until recently. I don't know if its new managers or new employees but I have had two bad experiences in a row. First one, was I placed a online order. Expected it to be ready when I got there. I even gave it an extra five min past the expected time of completion. When I arrived, they looked at me very confused. It took them way too long to just remake the sandwich. They were looking at the ticket, looking for it multiple times like it was gonna magically show up. They finally remade it. Fine, no big deal. Then a couple days ago I walked in, and ordered a Philly. The employee looked at me and then look at his employees and giggled. I felt like I was the butt of a joke. Maybe they saw me walking up to the door and bet what I would order. Who knows. It just felt really unprofessional. I watched the sandwich get made. First off, the spatulas are stored and on top of the cleaning tool. Then, the flat top wasn't cleaned off from previous cooks. I could tell this because I saw it and then I tasted it as every bite had old burnt pieces in it. I spit out the food, threw it away and walked out. I am super disappointed in this location right now. I will not return after back to back issues. I hope ownership can address issues like this.
Sandwiches are always great and fresh ! Place is clean service is always great friendly and fast
The three ladies working should not be working here. Got my first sandwich wrong three times. Second sandwich they kept trying to move on without adding the cheese, like they didn’t know what I was talking about. The bread is the worst I’ve ever had from Jersey mikes. Didn’t cut either of my sandwiches all the way. Half wrapped the sandwiches and left the top open with the sandwiches exposed. Not to mention the gentleman in front of me also had problems with his sandwich also. Visited this location a few times before but this was the worst experience. Love Jersey mikes but I advise to avoid this location!
I love the place the staff was really nice and the food is really good.
The last 4 times we have ordered, they get our order wrong. The employees ALWAYS forget the condiments or put in the wrong ingredients. Today, I gave my order and watched the young lady start to assemble my sandwich. The manager told her in Spanish what I wanted. She assembles the sandwich with ingredients I did not ask for and omitted the ingredients I did ask for. Luckily I was watching and noticed her mistake. I told them AGAIN what I wanted on my order. He tells her is Spanish AGAIN what I requested. She looks annoyed but fixes it. She starts to wrap up my sandwich and again I notice that ingredients are missing (lettuce, tomato, ranch dressing). I tell the manager and he corrects her again. This location is the worst one we have visited. The workers either don't understand or don't care. Please work on customer service.
Don’t bother using the online app to place an order. When you go to pick it up, they have not even started making your sandwich. They will exhaust all the orders in their queue before they start making a sandwich for an online order.
Best sandwiches! Great deals in the app.
I usually love this place. I moved back from Colorado after 2 years and I guess quality control has gone out the door. The bottom of the bread had so much cornmeal on it that it was like eating sand.
Unfortunate to have to write a review on this store as I've been going here often for the past couple of years. I'm not sure if management changed, or what happened, but the last three times I have gone I have been extremely underwhelmed. Two coworkers have gotten food poisoning. To go orders placed hours in advance were ready 10 minutes after the set time. I was given the wrong order and had to go back, just to wait in line and not have any mayo put on my sandwich. Really disappointing, will not be coming back any time soon.
UPDATE: I, too, got food poisoning.
Atmosphere: 2
Food: 1
Service: 2
Zayn Mcellen is an active employee at the company. His skills as an employee are second only to his abilities as a lover. He caresses the bread with a certain firmness unrivaled by any other. He slices with dominance and poise never letting his surroundings distract him. His eyes focus on his sandwhich--no, Art with a fire burning straight from his soul. His sándwiches are the 8th wonder of the world having saved my life, twice. He moves people and leaves his clients breathless. However he stole my heart, something I will never forgive him for. I just simply cant get over his meat, it's just sliced to perfect. Zayn. You are my sunshine. My only sunshine. You make me happy when skies are grey.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Zayn McKeon, master of the slice,
Crafting sandwiches with hands precise.
At Jersey Mike's, he reigns supreme,
Turning subs into a savory dream.
With every roll, with every spread,
The way he layers meat and bread,
Each touch is art, a perfect blend,
A sandwich that you won’t forget, my friend.
His hands move swift, like a lover’s care,
Building flavors that fill the air.
A dash of spice, a hint of zest,
Zayn’s subs are simply the best.
Oh Zayn, with every bite, I swoon,
Your sandwich skills could charm the moon.
In every roll, I taste your heart—
A work of love, a culinary art.
So here's to Zayn, with hands so true,
Making sandwiches and hearts melt too.
Atmosphere: 5
Food: 5
Service: 5
I love this place however you get almost a feeling as you walk into a store in Mexico. Wish they hired some people whom can speak English at this place … almost had onions instead of pickles
Atmosphere: 1
Food: 2
Service: 2
Saudia has top notch customer service, very attentive of orders and friendly overall. Best service ever gotten at Jersey Mike's.
Atmosphere: 5
Food: 5
Service: 5
Always good.
Atmosphere: 5
Food: 5
Service: 5
Jordan Lee and Jake were awesome!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
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