KFC

101 N Kimball Ave, Southlake
(817) 778-4765

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Recent Reviews

I stopped by KFC for dinner and noticed a sign in the window that said if you order $15 online, you’ll get an 8pc chicken. The cashier told me the coupon was no longer valid, but when I politely mentioned the sign should be removed if that’s the case, she agreed and honored it anyway. Also Ester informed me it would be 15 minutes on my order because it will be cooked fresh. Thank you, Ester, for owning it and delivering on the promise. This is the kind of service customers...
Customer service is getting better. Spoke with manager on my visit and she explained that the store is going through restructuring. All the employees quit a couple months ago. Wait time is long, but the food is getting better. So is the new staff! Hopefully the speed will get better soon!
Belt line in Irving, ordered 8 piece chicken, came in bucket, by the time I got home to plate noticed exceptional large thighs and breast, but only received 7 pieces of chicken. Drove too far to locate a KFC with chicken, first location on Cockrell Hill was only a Taco Bell. Second location on Story in Irving had no chicken and said it would be 25 min wait. I was trying to feed 8 people. I purchased two buckets so every one could have two pieces. Thanks ti being jipped one...

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