Very rude service and management despite being customers for a while. Never going back there
Hanna Tauriainen
SO YUM SO GOOD. Get you some Nekter. It is good for you and good for your attitude. Mine was bad and needed fixing, and lemme tell you, some Nekter fixed me up. Went from complaining all day to having a BIG smile on my face. All day.
Mollie Youree
Online ordering system has been down for days. Management has yet to fix the issue. You can’t order online or order in advance for pickup or delivery. Owners lost out on a $100 order because this feature is not restored.
I did try calling the store location multiple times with no answer so over the phone ordering is also out.
Ben Baldwin
Asked for print butter bowl and got a bowl of smoothie soup with fruit that was super watered down.
Atmosphere: 1
Food: 1
Service: 1
Kelly Olson
I ordered online and picked up at the time it said it would be ready. The staff kindly greeted me when I picked up my order.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Peanut Butter Bowl
Rebecca Guinn
Nektar has consistently high quality bowls and smoothies and I love ordering through the app!
Atmosphere: 5
Food: 5
Service: 5
Bellnbeth Llc
Excellent customer service with yummy & healthy food!! Highly recommended!
Atmosphere: 5
Food: 5
Service: 5
Robert Phillips
Getting tired of businesses not taking CASH !!!
You have to realize a cashless Society I an open door for the government to snoop/ spy in your business… Then they can shut your account down or put on hold… Any your answer to that is all they would never do that…… Yeah OK ….you go with that…
***Go over to the Tom Thumb complex to tropical smoothie Café they take cash in more reasonably priced !!!***
100 W Southlake Blvd #80, Southlake, TX 76092
Service: 1
Brandon Bales
Tried to order buy 2 get 1 free bowls on the app. Noticed the I didn’t get the free bowl. Shop refused to be helpful about refunding a bowl. I suggested they could just make me a free bowl in addition to the 3 I was charged for on the order. Also no. Terrible customer service. I won’t be back.
Atmosphere: 4
Food: 3
Service: 1
Kim Koogler
Always friendly and yummmmmy, no matter what day/time we go!
I ordered two items in person and it took over 35mins to make them. One of the two were completely wrong. I informed the employees about it and they began to argue over what I knew I had ordered. Finally they decided to remake the one item and it took another 20 mins to receive it. I had given up and just wanted a refund for my order so I could just leave and not waste anymore time and the employees had no idea how to refund me, so I had no choice but to wait. Absolutely horrible experience!
Atmosphere: 1
Food: 1
Service: 1
Taylor Glade
I don’t know if they were having just an off day or what, but expect to wait about 45 minutes for a singular smoothie here. They had an average amount of people in the store waiting for their orders (I wouldn’t even say busy), and it seriously took about 10 minutes at best to make each order, working in slow motion. They also were taking Doordash orders which they prioritized over the in-store orders as well which did not help. The guy taking our order was also extremely rude!!! Extremely disappointed.
Julia Ali
I usually place online orders for smoothie bowls at this location. My favorite is the acai mango bowl. I always walk in and pickup in store. The team always has my order ready and I don't have to wait.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Acai Bowl
Julia Haro
I usually place online orders for smoothie bowls at this location. My favorite is the acai mango bowl. I always walk in and pickup in store. The team always has my order ready and I don't have to wait.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Acai Bowl
Melinda Hathaway (Hath5)
Michella H. was so rude and unfriendly. I tried talking and asking her something twice and got ignored until I finally just asked her directly since she was being so rude. Wow. Spend $10 on a smoothie and get treated like you’re a pain. You’re welcome for supporting your business so you can have a job, Michella.
Very rude service and management despite being customers for a while. Never going back there
SO YUM SO GOOD. Get you some Nekter. It is good for you and good for your attitude. Mine was bad and needed fixing, and lemme tell you, some Nekter fixed me up. Went from complaining all day to having a BIG smile on my face. All day.
Online ordering system has been down for days. Management has yet to fix the issue. You can’t order online or order in advance for pickup or delivery. Owners lost out on a $100 order because this feature is not restored.
I did try calling the store location multiple times with no answer so over the phone ordering is also out.
Asked for print butter bowl and got a bowl of smoothie soup with fruit that was super watered down.
Atmosphere: 1
Food: 1
Service: 1
I ordered online and picked up at the time it said it would be ready. The staff kindly greeted me when I picked up my order.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Peanut Butter Bowl
Nektar has consistently high quality bowls and smoothies and I love ordering through the app!
Atmosphere: 5
Food: 5
Service: 5
Excellent customer service with yummy & healthy food!! Highly recommended!
Atmosphere: 5
Food: 5
Service: 5
Getting tired of businesses not taking CASH !!!
You have to realize a cashless Society I an open door for the government to snoop/ spy in your business…
Then they can shut your account down or put on hold…
Any your answer to that is all they would never do that……
Yeah OK ….you go with that…
***Go over to the Tom Thumb complex to
tropical smoothie Café they take cash in more reasonably priced !!!***
100 W Southlake Blvd #80, Southlake, TX 76092
Service: 1
Tried to order buy 2 get 1 free bowls on the app. Noticed the I didn’t get the free bowl. Shop refused to be helpful about refunding a bowl. I suggested they could just make me a free bowl in addition to the 3 I was charged for on the order. Also no. Terrible customer service. I won’t be back.
Atmosphere: 4
Food: 3
Service: 1
Always friendly and yummmmmy, no matter what day/time we go!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Acai Bowl
Restaurantji Recommends
I ordered two items in person and it took over 35mins to make them. One of the two were completely wrong. I informed the employees about it and they began to argue over what I knew I had ordered. Finally they decided to remake the one item and it took another 20 mins to receive it. I had given up and just wanted a refund for my order so I could just leave and not waste anymore time and the employees had no idea how to refund me, so I had no choice but to wait. Absolutely horrible experience!
Atmosphere: 1
Food: 1
Service: 1
I don’t know if they were having just an off day or what, but expect to wait about 45 minutes for a singular smoothie here. They had an average amount of people in the store waiting for their orders (I wouldn’t even say busy), and it seriously took about 10 minutes at best to make each order, working in slow motion. They also were taking Doordash orders which they prioritized over the in-store orders as well which did not help. The guy taking our order was also extremely rude!!! Extremely disappointed.
I usually place online orders for smoothie bowls at this location. My favorite is the acai mango bowl. I always walk in and pickup in store. The team always has my order ready and I don't have to wait.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Acai Bowl
I usually place online orders for smoothie bowls at this location. My favorite is the acai mango bowl. I always walk in and pickup in store. The team always has my order ready and I don't have to wait.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Acai Bowl
Michella H. was so rude and unfriendly. I tried talking and asking her something twice and got ignored until I finally just asked her directly since she was being so rude. Wow. Spend $10 on a smoothie and get treated like you’re a pain. You’re welcome for supporting your business so you can have a job, Michella.
Atmosphere: 4
Food: 5
Service: 1
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