Subway

20475 TX-46 Suite 140, Spring Branch
(830) 438-3458

Recent Reviews

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nitza hall

One of the best customer services I have ever experienced!! Very attentive, and courteous!! Give these guys a raise.

Atmosphere: 5

Food: 5

Service: 5

Patricia Dickerson

Fast and fresh bread just made it

Atmosphere: 5

Food: 5

Service: 5

Kyle White

It’s subway so these days you just want to get what you expect and everything was as expected. We came near closing time with our kids. The employees were nice and took care of our “can we get a little more” requests. Keep up the service, would eat here again.

Atmosphere: 5

Food: 5

Service: 5

Randall Henley

Consistent with all locations

Parking: Like all subways...plenty of parking.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: The Ultimate B M T, Subway Club

Julie D.

This Subway is so CLEAN!!!

Atmosphere: 5

Food: 5

Service: 5

Shane Reynolds

my son and i showed up at 8:50pm to get a few sandwiches…we didn’t realize they closed at 9 pm until they turned the lights off after we walked in. they begrudgingly asked what we wanted, so they started making our sandwiches …we asked if they can toast them and they said “no the oven is closed for cleaning” …poor customer service at its finest

Atmosphere: 2

Food: 1

Service: 1

Rio Nathaniel Reynolds

Come in 20 minutes before close and they wouldn’t toast my sandwich because they were cleaning it.

Atmosphere: 3

Food: 3

Service: 1

Michael Walz

We’ve been stopping into this subway periodically for about four years. I’ve got to say they sure don’t make them like they used to. I get that it’s gotten really hard to find good help. That and the men’s room was nasty.

Roland De Leon

I ordered a tuna sandwich and there was barely any tuna on there.. I think the guy was overwhelmed because he was the only one working the front .

Atmosphere: 3

Food: 2

Service: 3

Nelson Lim

Hire more people your line is out the door just to get a sandwich made

Russ Cantrell

There was only one worker on shift. I felt really bad for the guy because he had a line out of the door. Midway through he obviously had to do some basic maintenance like bake more bread. Not really sure who owns this location, but I think during a 5 o’clock rush-hour it shouldn’t take me 45 minutes to get a sandwich.

Atmosphere: 1

Food: 2

Service: 2

Dedrick Dalgarno

Best sandwich on the planet.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: All-Pro Sweet Onion Teriyaki

Bob Andrew

11/17/23, 5:40pm, No one greets you here. They don’t smile. In fact, they act like you’re bothering them.When I told the young girl that I wanted a foot-long flatbread sandwich, she just blankly stared at me, and then walked out of view. No acknowledgment.When the young guy came over, he just stared at me. I told him I wanted a foot-long sandwich on flatbread. No response, he finally gets the bread after he puts the rack away and moves some other stuff around all without acknowledging me. Then he throws the ham on the sandwich in a lump and proceeds to put cheese on top of it. When I asked him to spread it out, most of the meat is at one end, and one piece is on the other end. I asked him again to straighten it out. He acted like I asked him to change my tire.I informed both of them that if they hated the job so much, they shouldn’t work here. Do they realize that Customer Service is their job?Went to Jimmy John’s where I was greeted with a smile and a friendly hello; also a suggestion on my order and a complete sandwich that wasn’t jacked up. Oh, I also had a free sandwich on my rewards card, which they pointed out to me.This Subway is so hit or miss with its service that it’s just not worth it to me anymore. I work hard and I don’t appreciate being treated this way when I’m coming into an establishment to spend my money.Hire people who care about the customers.

Atmosphere: 1

Food: 1

Service: 1

Timothy Rivers

Very professional the way they care for their customers , preparing in the way they handle each individual order .

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Subway Club, Spicy Italian

Jessica Joswiak

Had a mobile order, knew I should’ve looked at everything but I was in a hurry. This sandwich is inedible. This was supposed to be “light mayo”. So gross.

Food: 2

Service: 1

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