Brynnah is rude. We had 2 mobile orders.. first were drinks (came out promptly by Luci) and the second was two order of fries. Order placed at 6:44.. at 6:50 the order said it was being delivered on the screen. Another 5 minutes later, I stopped Luci who explained it was still in the kitchen. I said well the screen said it was being delivered 5 minutes ago. She said they clock it off prior to being completed. (Former corporate employee here: that is defeating the system and your performance times). Anyways, Brynnah comes out slowly with our order 3 minutes later. Annoyed with two kids screaming for their fries i motioned for her to hurry and I said “fries take 4 minutes to cook not 15”. As I’m leaving with my window down I hear her laughing at me.
They had maybe 5 cars on the lot so not busy enough to justify a 15 minute fry order. Not to mention they weren’t even hot.
Atmosphere: 1
Food: 1
Service: 1
Ali Stolar
We ordered our food, a sandwich, fries, and cheese sticks with a drink. There were only 3 other cars there. It took over 20 minutes to get our food and they left out the marinara so we asked for some. Figured they were understaffed or something, it's fine, it happens. The person we were meeting there showed up so we ordered another order, just a pretzel with cheese dip. We waited over 15 minutes for the pretzel, and they left out the cheese. I went up to the door to ask for it and there were over 10 teenagers inside laughing and talking, no one looked like they were working at all.
Atmosphere: 2
Food: 2
Service: 1
Blah Blah
Terrible.
Food: 1
Service: 1
S H A G G Y
I stopped coming to this location but decided to give it another try this week for my lunch break. The service and quality was top-notch.
Atmosphere: 5
Food: 5
Service: 5
james edwin
Awful service everytime,,every couple months ill give it a try but always terrible customer service,,seems to be the trend at sonics
Atmosphere: 1
Food: 2
Service: 1
Clyde H (Habanero)
Older Sonic with stalls on both sides of the building, picnic tables and one drive up with trailer stall. Speakers, signs, card readers, and video panels are in good repair. Restaurant in general looks in good repair including clean (no oil slicks) concrete under parking spots. Staff answering and taking orders were polite and helpful. Car hoops were also, polite and helpful. Food was fast and good, as where the slushes. Absolutely no complaints.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Hot Dog, Chili Cheese Dog, Tots, Burger, Corn Dog
Amanda Lynn
They lost my food, none of the speakers worked they could not hear. And when asked where’s my food got yelled at.
Atmosphere: 1
Food: 3
Service: 1
Ashley
This location is usually pretty hit or miss, and its hits are still pretty below par. The drinks are okay, but I’m never ordering food from here again. Tonight I ordered a pretzel twist and a medium (6) mozzarella stick. The pretzel twist was crispy, nearly burnt, and they didn’t include the cheese dip that’s supposed to come with it. My medium mozzarella sticks really stole the show though, as they only gave me 5 sticks, and every single one was completely hollow of any actual cheese. Also no marinara dipping sauce. I ordered an hour before closing, and there were probably 5 or 6 other cars there, but I really don’t think time or traffic is an excuse for this poor of quality as Sonic is surely expected to experience rushes all throughout the evening up until they close. Nearly $10 completely wasted.
Strawberry shake taste likes day old and fries was so cold
Atmosphere: 1
Food: 1
Service: 1
Beneka Tomah
They canceled my order for no reason. I will never order here again. This place is horrible yes i hold grudges.
Randy Segundo
Even though this the location off Parker Rd in St Paul is just down the road, we usually go to the locations in surrounding cities. Always a lot of issues at this location, literally always. Two days ago, took a chance and order 2 burger combos. Fries & Tots were 3/4 the way full. Both burgers literally looked like mush. Months back I took another chance just to get a Sonic Blast. Had to park & pull out 4 times because the drive-up systems were down till I found a working one. Ordered only a Sonic Blast and the other cup was covered with ice cream. I asked for napkins and got ONE. When I tried asking for more, I just told her never mind and used some napkins stashed in my truck. No idea why it's so hard to get quality stuff at that location.
Atmosphere: 2
Food: 1
Service: 2
Dr. Salena Smith
I ordered the new "groovy" fries. They should've been called "oldie" fries... They were cold (NO HEAT AT ALL) and full of oil when I bit in them!
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Fries
Brandy Alhamzawi
Worst customer service and attitude I ever seen. Sooo rude ??
Order taker is rude. Scotty was nice. Seems others agree.
Atmosphere: 2
Food: 4
Service: 2
Always love their burgers. And when ya need it, you can get a foot long
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mozzarella Sticks, Breakfast Burrito, Chili Cheese Dog, Tots, Burger, Onion Rings
Brynnah is rude. We had 2 mobile orders.. first were drinks (came out promptly by Luci) and the second was two order of fries. Order placed at 6:44.. at 6:50 the order said it was being delivered on the screen. Another 5 minutes later, I stopped Luci who explained it was still in the kitchen. I said well the screen said it was being delivered 5 minutes ago. She said they clock it off prior to being completed. (Former corporate employee here: that is defeating the system and your performance times). Anyways, Brynnah comes out slowly with our order 3 minutes later. Annoyed with two kids screaming for their fries i motioned for her to hurry and I said “fries take 4 minutes to cook not 15”. As I’m leaving with my window down I hear her laughing at me.
They had maybe 5 cars on the lot so not busy enough to justify a 15 minute fry order. Not to mention they weren’t even hot.
Atmosphere: 1
Food: 1
Service: 1
We ordered our food, a sandwich, fries, and cheese sticks with a drink. There were only 3 other cars there. It took over 20 minutes to get our food and they left out the marinara so we asked for some. Figured they were understaffed or something, it's fine, it happens. The person we were meeting there showed up so we ordered another order, just a pretzel with cheese dip. We waited over 15 minutes for the pretzel, and they left out the cheese. I went up to the door to ask for it and there were over 10 teenagers inside laughing and talking, no one looked like they were working at all.
Atmosphere: 2
Food: 2
Service: 1
Terrible.
Food: 1
Service: 1
I stopped coming to this location but decided to give it another try this week for my lunch break. The service and quality was top-notch.
Atmosphere: 5
Food: 5
Service: 5
Awful service everytime,,every couple months ill give it a try but always terrible customer service,,seems to be the trend at sonics
Atmosphere: 1
Food: 2
Service: 1
Older Sonic with stalls on both sides of the building, picnic tables and one drive up with trailer stall. Speakers, signs, card readers, and video panels are in good repair. Restaurant in general looks in good repair including clean (no oil slicks) concrete under parking spots. Staff answering and taking orders were polite and helpful. Car hoops were also, polite and helpful. Food was fast and good, as where the slushes. Absolutely no complaints.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Hot Dog, Chili Cheese Dog, Tots, Burger, Corn Dog
They lost my food, none of the speakers worked they could not hear. And when asked where’s my food got yelled at.
Atmosphere: 1
Food: 3
Service: 1
This location is usually pretty hit or miss, and its hits are still pretty below par. The drinks are okay, but I’m never ordering food from here again. Tonight I ordered a pretzel twist and a medium (6) mozzarella stick. The pretzel twist was crispy, nearly burnt, and they didn’t include the cheese dip that’s supposed to come with it. My medium mozzarella sticks really stole the show though, as they only gave me 5 sticks, and every single one was completely hollow of any actual cheese. Also no marinara dipping sauce. I ordered an hour before closing, and there were probably 5 or 6 other cars there, but I really don’t think time or traffic is an excuse for this poor of quality as Sonic is surely expected to experience rushes all throughout the evening up until they close. Nearly $10 completely wasted.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Strawberry shake taste likes day old and fries was so cold
Atmosphere: 1
Food: 1
Service: 1
They canceled my order for no reason. I will never order here again. This place is horrible yes i hold grudges.
Even though this the location off Parker Rd in St Paul is just down the road, we usually go to the locations in surrounding cities. Always a lot of issues at this location, literally always. Two days ago, took a chance and order 2 burger combos. Fries & Tots were 3/4 the way full. Both burgers literally looked like mush. Months back I took another chance just to get a Sonic Blast. Had to park & pull out 4 times because the drive-up systems were down till I found a working one. Ordered only a Sonic Blast and the other cup was covered with ice cream. I asked for napkins and got ONE. When I tried asking for more, I just told her never mind and used some napkins stashed in my truck. No idea why it's so hard to get quality stuff at that location.
Atmosphere: 2
Food: 1
Service: 2
I ordered the new "groovy" fries. They should've been called "oldie" fries... They were cold (NO HEAT AT ALL) and full of oil when I bit in them!
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Fries
Worst customer service and attitude I ever seen. Sooo rude ??
Service: 1
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