I always go here as part of my mall ritual. Depending on the staff, my experience will vary. But today the staff was really friendly and helpful!!
M. Nguyen
Better price and taste than their other competitor in the mall.
Gulsevgi Sancak
We got the regular one and it was not fresh and not baked well.
Angeline Saba
Said they were closed at 5 when online it says 6 on this Sunday was very disappointed.
Emily Pineda
white girl in the front always has an attitude this was my second time ordering from her. Also, didn’t have any pepperoni pretzels prepared , then seemed bothered when I said I’d wait the 10 minutes for one. Being annoyed to do what you’re paid to do. What YOU signed up for.
Jerry Ruan
I LOVE THIS HIGHLY RECOMMEND THE LADY IN THE FRONT SHOULD BE MANAGER SHES WAS SO NICE AND SO SWEET SHE IS THE GOATTTT
Jonney Masih
Food was great! Staff was friendly and the place smelled amazing!
Wanda Banks
You going there several times when you get to the real manager, that’s supposed to be over the store you let him know that they are not cooking the mini dogs right either they’re gonna be burnt or when you get them, And you pick them up at the cup the wiener falls out, so therefore You have to put the wiener in there and hold it tight just to eat it. They have not made this stuff right over a year. It’s been garbage. Even the cinema sticks are very hard sometimes.
Just as soon as I was about to grab me some mini pretzel dogs, a bunch of kids took them all!!! Didn’t even bother to ask me if I would like some mini pretzel dogs great job mistreating a United States veteran!!!
Cindy Carroll
Paisley always greets me with a smile. He is very pleasant and professional. I am always happy to see a smiling face once in a while.
Paizlee Curtis
Friendly, it’s busy on the weekends but the pretzels are always fresh and tasty! Great staff, friendly service with a smile ?
Jordanka Pulido
I wanted to see the hype of pretzel bites from here but they are very simple. It has a good taste and they are soft but the cheese was so bad with it. It was a very strong artificial taste that did not go with the pretzel. Plus the amount of cheese in the packet is so little for that price. $7 for this is way overpriced also.
Andrew Lauer
Very poor customer service. Went to get the free pretzel for your birthday, but since the app gave me a code they say they “couldn’t do anything without the code” but as someone who has worked retail, as anyone who has worked retail knows, that’s absolutely a pack of lies. The guy behind the counter could have done any number of things to ensure a happy birthday customer continued to purchase from this location but nope, he decided it wasn’t his problem, he didn’t care about the customer at all, he didn’t feel like trying to ensure continued business. He just said you gotta move out of the way and wait. Absolutely rude. Absolutely not friendly, not helpful, just plain awful. Go else where. Don’t support this location and the horrible customer service they believe is perfectly acceptable
I LOVE THE STAFF
I always go here as part of my mall ritual. Depending on the staff, my experience will vary. But today the staff was really friendly and helpful!!
Better price and taste than their other competitor in the mall.
We got the regular one and it was not fresh and not baked well.
Said they were closed at 5 when online it says 6 on this Sunday was very disappointed.
white girl in the front always has an attitude this was my second time ordering from her. Also, didn’t have any pepperoni pretzels prepared , then seemed bothered when I said I’d wait the 10 minutes for one. Being annoyed to do what you’re paid to do. What YOU signed up for.
I LOVE THIS HIGHLY RECOMMEND THE LADY IN THE FRONT SHOULD BE MANAGER SHES WAS SO NICE AND SO SWEET SHE IS THE GOATTTT
Food was great! Staff was friendly and the place smelled amazing!
You going there several times when you get to the real manager, that’s supposed to be over the store you let him know that they are not cooking the mini dogs right either they’re gonna be burnt or when you get them, And you pick them up at the cup the wiener falls out, so therefore You have to put the wiener in there and hold it tight just to eat it. They have not made this stuff right over a year. It’s been garbage. Even the cinema sticks are very hard sometimes.
Atmosphere: 4
Food: 1
Service: 4
Got some cinnamon pretzels. Going back!!!
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Just as soon as I was about to grab me some mini pretzel dogs, a bunch of kids took them all!!! Didn’t even bother to ask me if I would like some mini pretzel dogs great job mistreating a United States veteran!!!
Paisley always greets me with a smile. He is very pleasant and professional. I am always happy to see a smiling face once in a while.
Friendly, it’s busy on the weekends but the pretzels are always fresh and tasty! Great staff, friendly service with a smile ?
I wanted to see the hype of pretzel bites from here but they are very simple. It has a good taste and they are soft but the cheese was so bad with it. It was a very strong artificial taste that did not go with the pretzel. Plus the amount of cheese in the packet is so little for that price. $7 for this is way overpriced also.
Very poor customer service. Went to get the free pretzel for your birthday, but since the app gave me a code they say they “couldn’t do anything without the code” but as someone who has worked retail, as anyone who has worked retail knows, that’s absolutely a pack of lies. The guy behind the counter could have done any number of things to ensure a happy birthday customer continued to purchase from this location but nope, he decided it wasn’t his problem, he didn’t care about the customer at all, he didn’t feel like trying to ensure continued business. He just said you gotta move out of the way and wait. Absolutely rude. Absolutely not friendly, not helpful, just plain awful. Go else where. Don’t support this location and the horrible customer service they believe is perfectly acceptable
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