Popeyes Louisiana Kitchen
16722 W Grand Pkwy S, Sugar Land
(281) 239-8130
Recent Reviews
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The strip mall where this place is located is rather run down. On the one side is an abandoned Arby's location with its dilapidating building surrounded by overgrown grass. On the other, the abandoned drive-thru car washer is like a deserted amusement park ride. The restaurant building itself is in no better shape. This is the first impression.
The chicken pieces we got were fried unusually dark, and the coleslaw tasted weird with zero sweet taste. The restaurant has never been well-run since it opened 15+? years ago. What amazes me is that it has remained so for so long, never showing any sign of improvement.
Worst customer service. Waited 20 minutes to order nobody even showed up to counter.
GOD BLESS Popeyes
Atmosphere: 1
Service: 1
Very poorly run. Waited very long time for a standard order. Order was not filled properly and then she gave attitude when called out. Chicken fried in old oil. Maybe done forever with Popeyes
My food was like warm but tge customer service was outstanding
Atmosphere: 5
Food: 4
Service: 5
Manager/ owner not sure but the bald guy likes talking too not with his employees making a girl cry. I'm all for tough love when it's called for but what I just witnessed wasn't. Do better and maybe you'll have employees that want to work for you
Atmosphere: 1
Food: 2
Service: 2
This place is trash and I see why it's not busy. One worker on A Saturday working the front, drive thru, cooking and it shows. They gave me small, hard, old dried up chicken that looked like it had been sitting there all day. It wasn't edible. Avoid this location!
Atmosphere: 1
Food: 1
Service: 1
Great costumer service great people the oil was not dirty now the oil is even more cleaner I can tell by the taste of the food was amazing and Khalid and all the employee were great employees
Atmosphere: 5
Food: 5
Service: 5
They take for ever with orders. Cold chicken and they gave me soup not gravy
Atmosphere: 1
Food: 1
Service: 1
Great service and my food is alway fresh !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Red Beans and Rice, Shrimp Tackle Box
Khalid was so friendly! This is one of the best Popeyes in the area! The food is always fresh and your order is always correct!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Worst service ever. 45 minutes in the drive thru and I was the only one. The worker was so rude and when I asked for my drinks because they never gave them to me she rolled her eyes. While waiting on my drinks I checked my order and 3 of the meals were wrong. She blamed me for it and then walked off.
Atmosphere: 1
Food: 2
Service: 1
Poor customer service and rude. The young lady got upset with me because she messed up my order. Then did not provide napkins or utensils. To
Will never go there again. Horrible
Atmosphere: 1
Food: 1
Service: 2
I feel bad for the employees. They are doing the best with what they have.
Atmosphere: 3
Food: 3
Service: 5
family combo of almost $30, always bought with you and the person who attended me today at 7:10pm served me a meal in the horrible combo paid for a basket of chips and this guy gave me only half, the horrible chicken
Atmosphere: 1
Food: 1
Service: 1
I needed Rice but with out beans. And they happy to honor the request
Atmosphere: 5
Food: 5
Service: 5
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