Wendy's
131 Industrial Dr W, Sulphur Springs
(903) 558-2040
Recent Reviews
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We walk in and no one at the counter to greet us. We went over a minute.Finally we get someone's attention in the back and they come help us and take our order. The automatic drink machine was filthy, disgustingly filthy, out of Dr. Pepper, out of Coke, out of sweet tea. It's also out of ice. We have to get the counter person to help us.
Atmosphere: 3
Food: 5
Service: 3
Terrible on every level. First, was the lady at the register. No greeting, then I said thank you after placing my order and she just looked at me and walked away. Wife ordered her daves double with no cheese, it had cheese. When they remade it with no cheese, they gave her a single. I ordered a baconator and received a thin dry single patty thing with a few slices of hard bacon. Told them the baconator is a double patty and was told no its a single, and I have to pay more for double. Uh, no... I've been eating baconators for 30 years and have never received one with a single patty. Even the baconator Jr. has 2 patties. Showed them the website which states it's a double and manager still said no. They eventually did give it to me with 2, but it wasn't good. Fries had zero salt and were not fresh. Every fast food place across the highway was packed and we were the only ones at Wendy's... now I know why.
Atmosphere: 1
Food: 1
Service: 1
Wors plase to eat 15 min wait for cold food
Atmosphere: 1
Food: 1
Service: 1
Quick fix for the 2 burger deal .
Atmosphere: 5
Food: 5
Service: 5
We went to this Wendy’s at 2pm on Saturday Oct 4th. There was not one guest eating and we were greeted by the cook and then ignored. So we went to Braums. This has happened to us repeatedly
Atmosphere: 4
Food: 1
Service: 1
Waited 14 minutes for my food which would have been ok but when I got home 2 min away nothing was hot .Every buzzer and timer was going off ,but no one was there to turn off both cooks showed up at the same time.
Atmosphere: 1
Food: 1
Service: 1
What a fantastic way to end this beautiful Saturday but with a Girl Scout Thin Mint Frosty in hand and the Wendy's sign to stir it!
Atmosphere: 5
Food: 5
Service: 5
Poorly run location. No service to customers. Just stood at counter in an empty restaurant and workers just ignored me. Its always empty and now i know why. Will Never return to this location. It will be out of business soon and maybe something better will be put in its place.
Lettuce so thin, it actually melted.
Atmosphere: 5
Food: 2
Service: 4
The drive through lady was very helpful and polite. The order was filled very fast
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Got breakfast food and it was really good.
Atmosphere: 5
Food: 5
Service: 5
Used to love Wendy's tea, now it tastes like stuff fake tea out of a fountain. Drinks matter more than the food. Won't be coming back unless they are willing to fresh brew their tea again.
Food: 4
Service: 2
The food was Good and hot
Food: 5
Service: 4
Recommended dishes: Hamburger
They were closed at 6:30 AM and said they were not going to be open until 7 because they needed to clean before they served breakfast. Online, it shows that they were supposed to be open.
Very understaffed. The employees were nice, but dining in was a mistake. They paid all of their limited attention to the drive through and didn’t speak to me for the first 10 minutes I was in there. I would have been better off driving through, as I watched numerous vehicles come and go while I waited to place my order.
Atmosphere: 4
Food: 5
Service: 2
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