I'm getting so annoying with this place that I may call their corporate office! I have ordered wings nearly weekly for the past year and the service and attitude of the people working there just gets worse and worse. The food is inconsistent and if you ask for extra sauce , we'll then you have put these girls out and they must charge ya for a little cup of sauce when there isn't any on the wings to begin with! ITS ALL A BUNCH OF OIL! So I sucked that part up and started pay 1.50 for extra sauce but lately I've been getting home to finding I have ranch instead of blue cheese and after the third time...and no flats or maybe one with all drumettes. And it happens over and over because they dont care. After a yr, I called them only to get an attitude and be told it was my fault! Make that make sense! The attitudes of these people are rude, offputting and condescending! And quite frankly the service there sucks! The atmosphere is drab with lifeless people pretending to work! I lived in Dallas until a year ago and they never people in Wingstop there never behaved like these do....and they were swamped out the door with orders because they got it right and treated customers with respect! As I scrolled through the reviews for this place, I found 80% of customers seem to have the same issues; with some being worse than mine. You would think at some point this place would figure it out and do better but its not getting better. Only worse.
Barbara Wiley
$16 for plain, bone-in wings with no sides or drink but I did get ranch. Prices are outrageous.
Melissa Villegas
A ROCK šŖØ WAS IN MY FOOD. I usually donāt leave reviews, let alone any bad reviews even if the food isnāt really good, but TBH this is a first for me and hopefully a last for yāall. A while back ago when I had takeout from here, I was eating the food, it was good to be honest but, all of a sudden I start chewing on a fry, it looked like it just had a burnt end. Unfortunately for me it was NOT, but luckily I did not bite down hard.I spit out the food immediately. I inspected the little pebble/rock and realized it was cooked in with the fry. At first, I wanted to give yāall the benefit of the doubt/ convince myself it was just a hella overcooked fry, but NAHHH I dropped it on my table and it made the same noise a small rock would make, not to mention I scraped it against the table and sadly I realized the truth.
Hugo Garcia
Great food and service
M How
The best colon cleanse are boneless wings from Wingstop. Feeling stopped up? For $16, Wingstop can get you clean in under 12 hours.
Erica Payne
Don't bother on your lunch break, the staff is too busy on their phones to drop your food in the fryer. We waited a good 20 minutes for our food, and it was very salty. We were the only customers for that hour we were there.
Atmosphere: 3
Food: 2
Service: 1
Aly Elaine
The Mild Tenders are on the salty side.. me and my Husband always get Mild Tenders & we love the buffalo taste. But here, the sauce was really salty. We also got our food with sauce all over the boxes in the to go bag.. & We arnt sure why there wasnāt any ice in the soda machine.. But please fix that issue so people can have ice in their drinks!
Food: 1
Gynger Rogers
Alright so I ordered Wingstop delivery through there app I have had issues in the past with doordashers and they are aware of them as well. Jessie has always been amazing and helpful. Doordash never helps customers. She has always processed a refund if something happened. I still hadn't received it and well she said to let her know in a couple of days if I still hadn't. So I call today she is off and I get carla super rude proceeds to tell me that operations and regional have decided to no longer give refunds and to take it up to doordash. They canceled my refund I will no longer be ordering from this Wingstop whether it be pickup or delivery. They do not care about their customers anymore stay far away.
Service: 1
Alton Eastep
Worst wingstop ive ever been to. Customer service worst ive ever seen. And food was raw.
Atmosphere: 1
Food: 1
Service: 1
Caylom Walton
Ordered 75 wings, 60 boneless with sauces on side and 15 bone-in with lemon pepper. Received all bone in. Very upset. Ruined our whole dinner, especially for the little amount of sauce on the side. They were closed by the time we got home.
People got my order wrong and then got smart with me because they couldnāt admit they were wrong. One of them had the nerve to call my home and threaten me!Stay far away from this wingstop. Terrible customer service skills, and upper management is no better. I say this as someone who worked in fast food and restaurants for 15 years.
Atmosphere: 1
Food: 1
Service: 1
Donald Ellos
amazing service! i love the staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Chicken Wings
Mikhail Shane Journell
Terrible customer service. They got my order wrong. I had to drive back to the establishment to get what I ordered. The āmanagerā first offered to only replace the chicken. I had bought a meal, so my fries would have been cold by the time I got home. She offered no compensation for getting my order wrong, and me having to drive back. I have worked in restaurants and fast food for about 15 years. We ALWAYS gave some form of compensation when the food was not right. That was IN restaurant, let alone if a to go order was wrong and the customer had to drive back. The area manager gave me a credit. When I returned to use the credit, rather than being apologetic and friendly, the cashier began questioning me about what was wrong with the food last time. I told her once, but then she later asked me again. I felt attacked like it was MY fault the establishment got my order wrong! Her area supervisor had already given me a $20 credit after hearing what had happened, yet she, as only an employee, working under him, felt she should question me. Then she and another cashier spent about 10 minutes trying to figure out how to do a credit while stopping to wait on other customers. Finally I asked that maybe she could call her area supervisor so she would know how to proceed. She then argued that she knew how to do the credit even though her machine charged me full price. The other cashier actually told me āThat will be $21,ā although she knew it was a credit. Poorly trained, non attentive to what they are even doing, and refusal to admit they are wrong. I wonāt be backā¦ever, and I will tell everyone I know about the experience.
John Dillingham
Shout out to the dudes in the kitchen ( African American and the 2 Mexican Guys) My food was great when they made it I love when they work.?
I'm getting so annoying with this place that I may call their corporate office! I have ordered wings nearly weekly for the past year and the service and attitude of the people working there just gets worse and worse. The food is inconsistent and if you ask for extra sauce , we'll then you have put these girls out and they must charge ya for a little cup of sauce when there isn't any on the wings to begin with! ITS ALL A BUNCH OF OIL! So I sucked that part up and started pay 1.50 for extra sauce but lately I've been getting home to finding I have ranch instead of blue cheese and after the third time...and no flats or maybe one with all drumettes. And it happens over and over because they dont care. After a yr, I called them only to get an attitude and be told it was my fault! Make that make sense! The attitudes of these people are rude, offputting and condescending! And quite frankly the service there sucks! The atmosphere is drab with lifeless people pretending to work!
I lived in Dallas until a year ago and they never people in Wingstop there never behaved like these do....and they were swamped out the door with orders because they got it right and treated customers with respect!
As I scrolled through the reviews for this place, I found 80% of customers seem to have the same issues; with some being worse than mine.
You would think at some point this place would figure it out and do better but its not getting better. Only worse.
$16 for plain, bone-in wings with no sides or drink but I did get ranch. Prices are outrageous.
A ROCK šŖØ WAS IN MY FOOD.
I usually donāt leave reviews, let alone any bad reviews even if the food isnāt really good, but TBH this is a first for me and hopefully a last for yāall.
A while back ago when I had takeout from here, I was eating the food, it was good to be honest but, all of a sudden I start chewing on a fry, it looked like it just had a burnt end. Unfortunately for me it was NOT, but luckily I did not bite down hard.I spit out the food immediately. I inspected the little pebble/rock and realized it was cooked in with the fry. At first, I wanted to give yāall the benefit of the doubt/ convince myself it was just a hella overcooked fry, but NAHHH I dropped it on my table and it made the same noise a small rock would make, not to mention I scraped it against the table and sadly I realized the truth.
Great food and service
The best colon cleanse are boneless wings from Wingstop. Feeling stopped up? For $16, Wingstop can get you clean in under 12 hours.
Don't bother on your lunch break, the staff is too busy on their phones to drop your food in the fryer. We waited a good 20 minutes for our food, and it was very salty. We were the only customers for that hour we were there.
Atmosphere: 3
Food: 2
Service: 1
The Mild Tenders are on the salty side.. me and my Husband always get Mild Tenders & we love the buffalo taste. But here, the sauce was really salty. We also got our food with sauce all over the boxes in the to go bag.. & We arnt sure why there wasnāt any ice in the soda machine.. But please fix that issue so people can have ice in their drinks!
Food: 1
Alright so I ordered Wingstop delivery through there app I have had issues in the past with doordashers and they are aware of them as well. Jessie has always been amazing and helpful. Doordash never helps customers. She has always processed a refund if something happened. I still hadn't received it and well she said to let her know in a couple of days if I still hadn't. So I call today she is off and I get carla super rude proceeds to tell me that operations and regional have decided to no longer give refunds and to take it up to doordash. They canceled my refund I will no longer be ordering from this Wingstop whether it be pickup or delivery. They do not care about their customers anymore stay far away.
Service: 1
Worst wingstop ive ever been to. Customer service worst ive ever seen. And food was raw.
Atmosphere: 1
Food: 1
Service: 1
Ordered 75 wings, 60 boneless with sauces on side and 15 bone-in with lemon pepper. Received all bone in. Very upset. Ruined our whole dinner, especially for the little amount of sauce on the side. They were closed by the time we got home.
Atmosphere: 5
Food: 1
Service: 1
Restaurantji Recommends
Good food, friendly customers
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Chicken Wings
People got my order wrong and then got smart with me because they couldnāt admit they were wrong. One of them had the nerve to call my home and threaten me!Stay far away from this wingstop. Terrible customer service skills, and upper management is no better. I say this as someone who worked in fast food and restaurants for 15 years.
Atmosphere: 1
Food: 1
Service: 1
amazing service! i love the staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Chicken Wings
Terrible customer service. They got my order wrong. I had to drive back to the establishment to get what I ordered. The āmanagerā first offered to only replace the chicken. I had bought a meal, so my fries would have been cold by the time I got home. She offered no compensation for getting my order wrong, and me having to drive back. I have worked in restaurants and fast food for about 15 years. We ALWAYS gave some form of compensation when the food was not right. That was IN restaurant, let alone if a to go order was wrong and the customer had to drive back. The area manager gave me a credit. When I returned to use the credit, rather than being apologetic and friendly, the cashier began questioning me about what was wrong with the food last time. I told her once, but then she later asked me again. I felt attacked like it was MY fault the establishment got my order wrong! Her area supervisor had already given me a $20 credit after hearing what had happened, yet she, as only an employee, working under him, felt she should question me. Then she and another cashier spent about 10 minutes trying to figure out how to do a credit while stopping to wait on other customers. Finally I asked that maybe she could call her area supervisor so she would know how to proceed. She then argued that she knew how to do the credit even though her machine charged me full price. The other cashier actually told me āThat will be $21,ā although she knew it was a credit. Poorly trained, non attentive to what they are even doing, and refusal to admit they are wrong. I wonāt be backā¦ever, and I will tell everyone I know about the experience.
Shout out to the dudes in the kitchen ( African American and the 2 Mexican Guys) My food was great when they made it I love when they work.?
Atmosphere: 5
Food: 5
Service: 5
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