Rude employees in the morning they have no customer service skills. The girl working the drive thru today had a stink face the whole time.
Nelda LaCour
Just a little disappointed, I stood at the very end of the counter for five minutes while 6 to 7 employees bustled around, but wouldn’t even look up to acknowledge me. When I did grab my order, I was told that I had to wait for somebody, but six people had already looked at me and walked by me so the short Short that so awkwardly put the rest of the dining room and a total silence is the one that is making your reviews go down in this restaurant. I live for Starbucks every single day, but you will never see me come to the Sunnyvale Starbucks as long as that troll is still there.
Atmosphere: 1
Food: 1
Service: 1
Keith Hanie
Great service
Atmosphere: 5
Food: 5
Service: 5
Goddess Juyce
They really need to get their energy together at this location. They don't greet, smile, nothing. It's not a good look. This has happened to me more than once. It's time for management to look at the reviews and fix the issues at this location.
Atmosphere: 2
Food: 2
Service: 2
Madeline M
Excellent customer service. They gladly remade my drink even though I ordered it incorrectly.
Service: 5
Jessica Toro
The inside and drive through is very good in client service. I ordered a venti moca cookie crumble and spinach peta. Both are very good in flavor and preparation.
Atmosphere: 5
Food: 5
Service: 5
William Wallace
I've never been to a Starbucks where they avoided new customers coming in. staff was almost 5 minutes from entering to ordering, and I was the only person in line.
Atmosphere: 2
Food: 3
Service: 1
Christopher Reynolds
Grande Mocha and Vanilla Latte!!!
Atmosphere: 4
Food: 4
Service: 4
Calvinisha Mann
Every time I order from this place they always get my order wrong and they never want to fix it because I ordered through Uber eats. I called corporate and still no help Starbucks sucks.
Atmosphere: 1
Food: 1
Service: 1
Frank Vasquez
Typical Starbucks, haven't had a bad experience. Everytime I'm in the area I stop by and get my usual.
Great staff and quick service. The Carmel Brule latte is Fire!!!
Atmosphere: 5
Food: 5
Service: 5
Shack Trackin
Long line at the drive-through, so I went inside. The bread/cookie display case for the was full of tiny flies, crawling all over the food. The pick-up counter was dirty and was cluttered with empty to-go bags, and the girl taking my order struggled to get it right. Disappointed, Sunnyvale! You need to do better!!!
Atmosphere: 1
Food: 2
Service: 2
Carlos Martinez
40 minutes waiting and went asked how long more was told by their rude employee Nunu that I should I have order online and that if I didn’t want to wait to go somewhere else.
Service: 1
Mateo Avocado
Initially came to study and get some work done, and along the way met a new helpful friend that just so happened to be my barista. Thank you Daisy!
Rude employees in the morning they have no customer service skills. The girl working the drive thru today had a stink face the whole time.
Just a little disappointed, I stood at the very end of the counter for five minutes while 6 to 7 employees bustled around, but wouldn’t even look up to acknowledge me. When I did grab my order, I was told that I had to wait for somebody, but six people had already looked at me and walked by me so the short Short that so awkwardly put the rest of the dining room and a total silence is the one that is making your reviews go down in this restaurant. I live for Starbucks every single day, but you will never see me come to the Sunnyvale Starbucks as long as that troll is still there.
Atmosphere: 1
Food: 1
Service: 1
Great service
Atmosphere: 5
Food: 5
Service: 5
They really need to get their energy together at this location. They don't greet, smile, nothing. It's not a good look. This has happened to me more than once. It's time for management to look at the reviews and fix the issues at this location.
Atmosphere: 2
Food: 2
Service: 2
Excellent customer service. They gladly remade my drink even though I ordered it incorrectly.
Service: 5
The inside and drive through is very good in client service. I ordered a venti moca cookie crumble and spinach peta. Both are very good in flavor and preparation.
Atmosphere: 5
Food: 5
Service: 5
I've never been to a Starbucks where they avoided new customers coming in. staff was almost 5 minutes from entering to ordering, and I was the only person in line.
Atmosphere: 2
Food: 3
Service: 1
Grande Mocha and Vanilla Latte!!!
Atmosphere: 4
Food: 4
Service: 4
Every time I order from this place they always get my order wrong and they never want to fix it because I ordered through Uber eats. I called corporate and still no help Starbucks sucks.
Atmosphere: 1
Food: 1
Service: 1
Typical Starbucks, haven't had a bad experience. Everytime I'm in the area I stop by and get my usual.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Love this place! Will be coming back soon!!
Atmosphere: 5
Food: 5
Service: 5
Great staff and quick service. The Carmel Brule latte is Fire!!!
Atmosphere: 5
Food: 5
Service: 5
Long line at the drive-through, so I went inside. The bread/cookie display case for the was full of tiny flies, crawling all over the food. The pick-up counter was dirty and was cluttered with empty to-go bags, and the girl taking my order struggled to get it right. Disappointed, Sunnyvale! You need to do better!!!
Atmosphere: 1
Food: 2
Service: 2
40 minutes waiting and went asked how long more was told by their rude employee Nunu that I should I have order online and that if I didn’t want to wait to go somewhere else.
Service: 1
Initially came to study and get some work done, and along the way met a new helpful friend that just so happened to be my barista. Thank you Daisy!
Atmosphere: 5
Food: 5
Service: 5