Chipotle Mexican Grill
7121 W Adams Ave, Temple
(254) 483-3235
Recent Reviews
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Very polite and helpful staff. Food serving area was clean. Thank you!
Atmosphere: 5
Food: 5
Service: 5
No veggies! That was weird. And they don’t tell you ahead of time. They were running out of rice too. Very weird chipotle.
Atmosphere: 1
Food: 2
Service: 2
I absolutely love Chipotle. This place doesn't even qualify as one. Absolutely terrible. Ive gone three times now and it's like they are missing a ton of their key menu ingredients each time. Like this last time they were out of cheese, sour cream, Guacamole, and steak. I don't know if the supply is really that messed up or if the manager is just incompetent at ensuring the employees are preparing food in a timely manner but either way it has happened enough at this location it is a trend. They also don't have the courtesy to let you know when you walk in the door that they are out of a bunch of things so you could wait in line for several minutes only to find out when you get to the front of the line that you won't be able to order what you wanted. I've never seen this from any other Chipotle, just this one. Will not be going back to this location again.
Atmosphere: 1
Food: 1
Service: 1
I’ve been to this location several times and there’s almost always an issue with the food or service. For how expensive Chipotle is now, it’s frustrating. The steak is often bad or they barely give any, and portions in general are very skimpy. I even got a burrito recently that was wrapped so tightly it was basically a ball. Service is rushed with no greeting, just “bowl or burrito.” Overall, the quality and portions don’t match the price.
Atmosphere: 2
Food: 2
Service: 1
Came in Sunday evening and the workers there acted like they didn’t want to serve anyone. I stood at the counter for 5 minutes without being greeted along with the other customers and finally just left. Poor customer service.
Atmosphere: 1
Food: 1
Service: 1
Closes at 10 went 15 mins before closing time and they locked door
Service: 1
Thanks for catering our event!
Atmosphere: 5
Food: 5
Service: 5
I placed an order for dinner this evening for my family and paid around $80, only to have my bowl be half-filled, hardly any meat, & loaded with nothing but lettuce & beans! I ordered the beef barbacoa bowl with veggies. To make matters worse, they forgot the sides for my kids quesadillas. I also paid extra $$ for extra rice & guacamole which I didn’t receive either. When I went back, they only gave me tiny cups of the sides &claimed there weren’t any bigger cups. Poor service, very disappointed & will not be coming back!
Atmosphere: 4
Food: 4
Service: 1
Under new management. Much better customer service and food
Atmosphere: 5
Food: 5
Service: 5
Check out this tortilla ball . Very nice, I would have preferred a burrito though.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
If you are going to charge people extra for specific proteins, don't be super stingy. Five little pieces of carne asada! Really!?!?! Come on guys! Pathetic .
If zero stars were an option, this place would win without competition. I’ve had problems here before, but today was the last straw. The guy at the window acted like acknowledging customers was a personal inconvenience—short, rude, and dripping with passive-aggressive attitude. I’ve been told multiple times at this exact location that a bowl comes with a dressing, yet today I was suddenly informed that “you only get one with salads.” The inconsistency would almost be funny if it weren’t so pathetic. My two tortillas? Glued together, dried out, and basically fossilized. And out of five separate orders, every single one had chicken that was dry, burnt, and barely even there. Impressive, really—consistency at its worst. I’m beyond disappointed. At this point, removing this location from the map would be a bigger improvement than anything they could accomplish with “staff changes.”
Atmosphere: 1
Food: 1
Service: 1
Asked for salad dressings, was told no because we didn’t get a salad even though previously it’s always been a salad or a bowl that you can get dressing with, and when we offered to pay for it the young guy ignored us and just shut the window. So incredibly rude and a sad little girl at home without her favorite dressing.
Atmosphere: 1
Food: 3
Service: 1
I don’t like to leave bad reviews. However, this place is unsanitary and filthy. 715 pm - There aren’t many cars in the parking lot. There are 3 teens at a table around the corner. There are 3 employees taking a meal break. Otherwise the restaurant is empty. Every table is filthy. The floors are dirty. One bathroom is out of order. The food was cold as if the meat had been sitting out all day. The sides and condiments had been cross contaminated. They are out of tortillas for tacos, fajita veggies and lettuce. The sour cream is melted. The kitchen looked just as filthy as the dining room. The drink area is absolutely disgusting. One agua Fresca is completely empty. Do better Chipotle. Someone is going to get incredibly sick eating here. I cannot believe the health department hasn’t shut them down yet.
Atmosphere: 1
Food: 1
Service: 1
Chipotle are you freaking kidding me?! It’s been a long time since I’ve been so something obviously changed. I get a salad and ask for the shredded lettuce instead asked for a little bit more. I was charged an extra $1.60 for lettuce! I wasn’t told it was extra as it wasn’t the last time I went (been a couple years). I asked what extra and they said the lettuce as it’s company policy to only get two scoops of it. IT’S FREAKING LETTUCE! The cheapest thing for your costs in food probably and you charge extra for it?! No wonder the stock has tanked. Things like this make people not want to come back. I for sure won’t be.
Atmosphere: 2
Food: 4
Service: 1
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