Freebirds World Burrito

This was terrible customer service. Not sure if they were trained this way but I had to beg for cheese to be added on my burrito. I laughed when they attempted to place like 9 flecks of cheese on my burrito. Long story short: never again.

Atmosphere: 2

Food: 3

Service: 1

Christopher was amazing, thank you!

Atmosphere: 5

Food: 5

Service: 5

Food is great. Staff is friendly.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burritos, Chips and Queso, Burrito and a Bowl, Bowls

Ordered food for the family to go. Ordered a chili cheese burger but instead of separating it out for travel they just spilled in soup into a to go tray with my fries and patty just giving me a mushy mess with no chilli on my burger.

Food: 1

Bland tasteless food,got the extra protein and other was still only a tiny bit of meat. Will not be back

Atmosphere: 2

Food: 1

Service: 5

Disappointed with Service and Quality
We ordered two Monster burritos and had to wait over 30 minutes past our order time to receive them. When they finally arrived, they were missing several of the ingredients we specifically requested. One of the burritos looked poorly assembled and far from the standard we expected—definitely not worth the wait. The franchise owner should seriously evaluate both the customer service and the quality control at this location.

Atmosphere: 1

Food: 2

Service: 1

Terrible service, mediocre food at best. I'd love to elaborate, but they don't deserve it! Try your luck if you must!

Atmosphere: 1

Food: 1

Service: 1

I can get down with Freebirds. It’s great! Easy, cheap, and fills you up. However no matter how many times I have asked to get a side of queso in my order, whether that’s a mobile order or a face-to-face order, I can rarely get a single side dip of queso from this location! It’s like a ball of empty foil just ends up in my bag instead. Where’s the queso??

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Vegan, Burritos, Bowls

The food in general was bland, no good flavors that make it great. The guac was dark so I decided to get a side of queso instead. Overall, quality of the food is just not there. I would rather go to Chipotle that has much better quality and flavor.

Atmosphere: 5

Food: 1

Service: 5

Food was great, staff very friendly

Atmosphere: 4

Food: 5

Service: 5

My first visit to this location and I was not disappointed. I ordered online for a carry out. Arrived 4 minutes prior to posted ready time and the crew was currently putting my order together. They did a great job, and gave me a generous portion of nacho toppings. The food was as good as I expected. The two young ladies that helped me gave exceptional customer service and ensured I will return to this location. Great job, team!!

Atmosphere: 5

Food: 4

Service: 5

Great food, it was a delicious bowl.

Atmosphere: 5

Food: 5

Service: 5

Good food and service.
Thank you.

Wheelchair accessibility: Rolled our wheelchair right in from parking lot in front.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Burrito and a Bowl, Burritos

The staff was very friendly and they took good care in helping me through the vegan options. The food is delicious.

Absolutely delicious! Super fresh and loads of flavor. Excellent customer service! Best tortilla chips in town and the fire salsa is fire! Will def keep visiting. Totally worth it! Update: this visit was not great. The beef was so salty. I didn't get too many toppings this time because I wanted to taste the beef but got a mounthful of oversalted beef and for $20, I am not happy at all. Best part was chips and salsa. Not sure I'll be returning.

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: Cheese Dip, Green Chili Pork Burrito, Bowls