McLane Dining Cafe at Baylor Scott & White Medical Center – Temple

Poor quality food, less variety

Atmosphere: 1

Food: 1

Service: 1

Poor quality food, less variety

Atmosphere: 1

Food: 1

Service: 1

Highly recommend BSWH-Temple. Our son was in a motorcycle accident Saturday night and was in ICU for 2 days before being moved to a regular room. The registration clerks were always friendly and smiling when we got our daily visitor pass. He had the absolute best nurses throughout his stay: Kelli in ICU; Bryanna, Jazmin, Angelica & Jenna from the 5th floor. Dr. Ng and the ICU trauma team were fantastic as well. I cannot say enough about the hospital & all the people we encountered. Thank you!!

My 82 year old mother was there for a broken hip. She was scheduled for 7pm that night, then it was changed to 9-10am the next morning, then it was changed to 5pm that evening. She layed there for 2 days, no food and very little water, "because she is having surgery". They finally took her into surgery @ 9:30 pm that night. No communication, everything that we found out, was because I started asking the questions. We finally saw her @ 11:30pm. Sunday things went pretty well. Monday, some hospital medicine doctor (Cesani) discharged her to rehab without even knowing anything about her or talking to the family. He went to her room, spoke to her for about 2 minutes and walked out. My brother got a phone call from the rehab facility, that they were going to transport her to the rehab facility. My mother is 82, has parkinson's, has memory issues, takes meds that have to be taken in a certain way or it will mess her up big time! She has a hard time understanding things and making decisions..... And now she can't even get out of the bed without assistance. When I called to discuss the matter with case management and the doctor, they had an attitude of indifference. They couldn't care less about the patient.....it's all about the money. I can promise you, this "doctor" spent 2 minutes in her room and will charge the insurance way more than his time was worth. He made a decision without knowing anything about her, all he did was read a little bit and was ready to send her out the door. I am not happy about this and I am researching every avenue that I have ...... I am quite sure that nothing can or will be done, but I promise, it will not go without address or voice!!! I will say that the nurses that my mom had were wonderful, the doctors in the ER, the surgeon and the anesthesiologist were wonderful.....but this lack of communication and decision making without family involvement is unacceptable.

It wasn't crowded. The burned bacon deserves a free cup of coffee with it. Biscuit was good, though.

Atmosphere: 3

Food: 2

Service: 2

Yes this is a hospital cafeteria but my goodness what a welcoming sight when you are camped out for hours-days with a sick loved one. Amazing selection of food for all three meals. And healthy selections as well like a salad bar and soup selection! The cheeseburgers premade and available even after the grill has shut down may be some of the best concession stand style cheeseburgers I’ve had! Lots of selections available for the grab-n-go for after hours so that you’re not totally SOL after it has closed. The worker behind the grill always friendly and helpful. Seriously this was a bright light in a rather dismal time for my family while camped out at ICU for 3 weeks.

Atmosphere: 5

Food: 5

Service: 5

Bbq guy helpful and friendly however the grill person is grouchy and unprofessional so we went with the California rolls.

Parking: Valet is great. Share the love and tip twuce

Atmosphere: 4

Food: 4

Service: 3

It wasn't crowded. The burned bacon deserves a free cup of coffee with it. Biscuit was good, though.

Atmosphere: 3

Food: 2

Service: 2

Not open nights or weekends when parents and hospital staff need it most. Food is fine - not great but not bad. Service is fine during the little time the cafeteria is open and serving food.

Atmosphere: 1

Food: 3

Service: 2

Rude as hell when answering the phone if and when they answer. (With the exception of Michael) Megan is snippy and smart mouthed. Very inconsiderate.

Atmosphere: 1

Food: 4

Service: 2

Dirty facility, cross contaminating practices by staff, unethical, horrible hospital and staff. Cock roaches in the bathrooms. Trash cans overflowing.

Pretty good food. Burgers are awesome

My son was transferred to this ICU early this morning. ICU staff rude, lack of compassion, very slow responding to the patient. Hiding behind curtains when supposedly administrating medication’s. We are now forced to write everything down and record this behavior. I’ve called in a complaint with administration. Too bad he can’t go back to marble falls. The best staff I’ve ever experienced.

This cafe has made my stay with my wife here much more pleasant. The staff are friendly & helpful, and there are fresh, healthy options. For lunch the Hummus Veggie Wrap is crunchy and tasty washed down with a Naked Green Machine smoothie! Delish!

McLanes Dining Room inside Scott and White Medical Center is an unexpected Surprise. I've come to look forward to my Visits there. It's a bright spot in my medical journey. I look forward to getting lunch there when I have My appointments. Breakfast is the best, in My Opinion. The bacon is perfect! Yes, Bacon. Rudy, who makes the Omelets every morning, rivals any Chef around. Yummy Fluffy Stuffed Eggy Perfection! They make a Chicken Fried Steak and White Gravy that is, arguably, as Good as any anywhere. I really Love the Make Your Own Salad Bar. Sometimes, I get carried away, but, they are So Fresh and So Crisp I can't Help it. They also have a wide Variety of Sweet Treets, Healthy Snacks and Fruits. You can get Sodas, Juices, Milk and a few kinds of Energy Drinks. They EVEN have Ready to Go Sushi. So, if you ever Have to be at Scott and White, follow your nose down to The McLane's Dining Room and try the Special of the Day or something a la Cart. All are Reasonably Priced. Plus, They have a few self check out automated registers. You Just place your items under the scanner and it knows what you have. Just swipe and Go. Also, The Seating Area is nice and clean and has WiFi. Oh, and, Say hi to Rudy and have him make you one of His Omelets!

Vegetarian options: Plenty of Options!

Kid-friendliness: It's a Hospital, so, kids may be Nervous. Every effort is made to assure Kids feel safe and cared for.

Parking: Expansive Parking Lots, but, cart and van shuttles run constantly. Just remember where you park!

Wheelchair accessibility: Of Course, Every Entrance is Accessible and Help is available if you need it.

Dietary restrictions: You can find many Heart Healty, Diabetic or Low Carb Options

Atmosphere: 4

Food: 4

Service: 5