McDonald's

3403 S 31st St, Temple
(254) 771-2889

Recent Reviews

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Jeremy Jefferson

The store manger is a full pity party waiting to happen. Instead of fixing my issue I was left exchanging words back and forth. OVER A BURGER THEY LEFT RAW! I ate a RAW burger bc of THIS MCDONALDS. Overall the whole store seems confused/ overwhelmed and most of them obviously can’t do simply task like Making sure the internal temperature of the burger was met. Yall stay safe and steer clear from here!

Atmosphere: 1

Food: 1

Service: 1

Lacy Aguillon

They keep the establishment freezing cold and by the time you get your food it matches the atmosphere. The manager is nonchalant and when employees “try” (we will use try lightly) to ring up customers at the register she tells them to hurry and go to the back to work, even with a line of people at the register. GOOD FREAKING LUCK trying to get them to bring you condiments, straws, or napkins to the table. You’ll have to get up and get them, which isnt an issue, but you’ll have to wait 10-15 mins for anyone to acknowledge that you are there. The establishment definitely needs reevaluating. There no reason my food should take forever to get out to the table and it isnt fresh…

Atmosphere: 2

Food: 2

Service: 1

Beth

Nastiest, coldest food I ever had & WAY overpriced! Looked like a drunken moose put it together.

Atmosphere: 1

Food: 1

Service: 3

Kirk T

After a long day at work, I went to grab a chicken sandwich, fries, and a drink. The drive thru took forever, my sandwich had the wrong toppings, and my fries tasted like they were microwaved too long.

Atmosphere: 1

Food: 1

Service: 1

Frances Sims

Bad experiences all around tonight. People going through the line multiple times because orders are wrong or missing most. Our order was for curbside and we waited over 30 minutes for fries and drinks. We were unable to cancel the order but ended up leaving without. Not enough help to be open.

Food: 1

Service: 1

Trish

The order was wrong, which happens often. Worse than that was the poor customer service. So many people visit McDonald’s , customer service should matter. Today, it was especially poor. The female at the window giving food was rude. The food was wrong, so she was rude. If they can’t be decent, their job should not be directly with customers.

Food: 2

Service: 1

Nod Ewots

Went through the drive up and the atmosphere of the employees was great. Food prepared nicely.

Atmosphere: 5

Food: 5

Service: 5

JW Lumsford

Accurate and fast. As fresh as can be expected for fast food.

m mcdonald

Slowest McDonald's I've seen. employees don't seemed concerned about the long linesat the drive thru. Wish there was a closer mickey d's.

Service: 1

Vann F

I just ordered delivery I only received one 10 piece nuggets with my order wen it clearly states buy 1 get 1 free. Usually when u offer these promotions I usually receive my free item. I order from u constantly and I'm very disappointed because now everyone doesn't have their ordered food to eat. It was a delivery order #1697 with Uber eats D7575. PLEASE RESPOND BACK, IM EXTREMELY DISSAPPOINTED!!

Aurora Warren

Tonya and heather were amazing!! We came thru at 2 am and their customer service was top tier! We loved it!!

Atmosphere: 5

Food: 5

Service: 5

Jaisha Garon

I went to Mcdonals on June 28,2025 and ordered a quarter pounder meal. I get home and as I’m eating my sandwich I notice it’s PINK. I called customer service and they told me the location would be reaching out to me. It’s been almost three weeks and I still haven’t heard anything. I call and get the run around and no help.

Even Better

Story time - went thru drive thru forgot to order a coke. Went inside. Not to be greeted by the front staff including the manager who all just stood there at the registers. Finally Jailynn came and took my order. Very sweet I really appreciate you taking the time to take my order for a coke I forgot to order in drive thru.

Atmosphere: 5

Food: 5

Service: 3

Lynda Wade

We did not order 3 drinks, but we were given 3 drinks.

Atmosphere: 5

Food: 2

Service: 5

TerrYanna Fowler

If I could give 0 stars I would. I placed my order through the mobile app before coming at 3am or a lil before. They had me waste my lunch break waiting for them to just come say something through the intercom (which they never did) so I pulled up seen a worker grabbing his self a drink so I blew my horn and he ran to the back. Had to get out my car to knock on the window. Told them y’all don’t see it’s people waiting. Only to be told they close but don’t open back up till two hours later. A bunch of bs. Suppose to be 24/hrs but y’all close. No sign up, lights still on in the building and drive through. Make it make sense. How would anyone know they are closed. I told him I want my refund and he stated it’ll be back on my card in 30 mins. Very unprofessional. I’m highly pissed, I wasted my break and time. I better get my money back put on my card.

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