Last night they gave me the wrong burger. I called and spoke with Reese and he said I could come back and he would make it right. I sent my daughter and she picked it up. Reese is really professional and easy to talk to and truly cares about the quality. Making Whataburger Great Again. Thank yall for the late night snacks when needed LOL.
Atmosphere: 5
Food: 4
Service: 5
Kaylei J
Every experience I have here is terrible
Atmosphere: 1
Food: 3
Service: 1
Maria Gonzalez
45 mins waiting just for a burger is ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Har Dryv
I no longer patronize mickey-Ds because their product, while less-expensive, is rarely cooked right locally.
Wbrgr isn't bulletproof though... Everytime I go I get the exact same sandwich, and the upper and lower price range per visit vary by over a dollar. DT-Window-manager told me it's corporate altering prices.
Do I believe him? No, but not with malice.
Do I think he understands all the levers in play? No chance.
Atmosphere: 4
Food: 5
Service: 3
Martin Fluitt
45 minutes in drive thru with no business going on and then forgot the dip.
Atmosphere: 1
Food: 2
Service: 1
Avery Stricklin
Mike was fantastic!! He was super nice and brought us all the extra ketchup and napkins!!
Atmosphere: 4
Food: 5
Service: 5
Madison Osburn
Mike was amazing! Brought us lots of ketchup and checked in on us.
Atmosphere: 5
Food: 4
Service: 5
Abby Elizabeth
Mike was great, he got me a mountain of ketchup making me a fan for life!
Atmosphere: 5
Food: 5
Service: 5
mackenzie bolton
Mike was the best!!! So funny and a great server!!!
Alison Medina
Went through the drive thru lane B and when I pulled up to pay they said lane B was closed. But other people behind me went through the same thing. I went inside to pay and get my food. They were quick but the Dr. Pepper was out. I asked about it and was told that they were completely out didn't offer to fill it at the drive thru fountain. I chose a different flavor drink. There were no straws. Had to ask for straws. Then as I was done getting the drinks they went up to a different customer and let them know that they changed out the Dr. Pepper.
I love waterbuger but it takes way to long to get your food. Sitting in car line 30 min is horrible
Atmosphere: 2
Food: 5
Service: 1
Taylor Rivera
This Whataburger location truly sets the standard for excellence. I travel often for work and have been in the restaurant industry for many years, so I’ve seen my fair share of places—but this one stands out as the best Whataburger in the county, hands down. From the moment I walked in, I was greeted by a young man with glasses who was incredibly polite, friendly, and professional. That kind of genuine hospitality immediately makes you feel welcome and valued as a guest.
The restaurant itself was spotless—floors clean, tables wiped down, and everything well-organized, even during what was clearly a busy rush. It’s obvious that this team takes pride in their work and cares about their customers’ experience. The food came out hot, fresh, and perfectly prepared, which says a lot in today’s fast-paced industry.
I also want to take a moment to highlight the manager on duty. He was exceptional—not only overseeing operations smoothly but also walking around the dining area to personally check on guests, including myself. That level of attention and genuine care is rare, and it shows his leadership and commitment to quality.
Overall, this Whataburger represents everything great customer service and fresh food should be. It’s clear why it stays so busy—the team here truly takes pride in what they do. I’ll definitely be back, and I hope this crew knows how much their hard work and professionalism are appreciated.
Atmosphere: 5
Food: 5
Service: 5
Ms Wright (T.Wright)
My daughter was nice enough to go get dinner for me so I can take my meds. I’m currently healing from 13 broken ribs and a fractured spine as well as other things. A privileged at fault driver T boned me months ago and they only received a ticket. My food order was repeated twice at the drive thru and was ordered dry with only the chicken, lettuce and tomatoes on it. This Is what they gave her for me. I called and spoke to a supposed manager named Jae. He told me that I can come back tonight and have it remade or wait until Friday when he works again and he’ll remake it. Otherwise he claims there’s nothing he can do without a receipt. I repeatedly offered the sandwich to him. He ignored my numerous offer. He said he can’t leave a message to other managers about their mistake so I can not get the food the way I ordered it at my convenience. I guess I have to starve until Friday and it’s only Tuesday since this is when he told me I can come; on Friday; to receive what I paid for. How convenient for him. I told him I can’t come tonight and maybe not Friday either. Why does he get to choose when to correct his crew’s mistakes? My daughter didn’t say whether she had the receipt or not when I asked. This manager Jae tried to say it was not the order female’s fault but it’s the grill cook’s fault. I really don’t care whose fault it is but I heard my daughter repeat the order twice to the order taker since I was talking to my daughter over the phone while she was in Drive Thru. I heard my daughter say chicken, lettuce, tomatoes ONLY on Texas toast. I’m so disgusted right now. My vision is blurred at this very moment from being upset, stressed plus I’m a type 2 diabetic for over 25 years. I think my glucose is low and this manager suggest that I wait for 3 days for him to correct what we paid for already. Smh and the product looks disgusting. The order is made wrong and disgusting looking and I’m being penalized for others mistakes? Wow. Privileged. Smh sigh FYI Telling me to have a great night and saying bless me does not correct this situation but r make anything better. Fortunately, my daughter found the receipt before the call ended. So now I get to starve tonight without eating what my daughter paid for and she gets to waste more gas to go back for their mistake. At this point I think she should get a total order refund and an apology. Not once did this prideful person apologize. The sandwich looks gross and the toast has a cigarette burn in it. How do I post pictures? Thanks for nothing Jae. Throwing your cook under the bus still reflects poorly on you, your lack of management skills and this establishment.
Atmosphere: 1
Food: 1
Service: 1
Samantha Casarez
This is apparently a large fry. Cold and stale as well.
Last night they gave me the wrong burger. I called and spoke with Reese and he said I could come back and he would make it right. I sent my daughter and she picked it up. Reese is really professional and easy to talk to and truly cares about the quality. Making Whataburger Great Again. Thank yall for the late night snacks when needed LOL.
Atmosphere: 5
Food: 4
Service: 5
Every experience I have here is terrible
Atmosphere: 1
Food: 3
Service: 1
45 mins waiting just for a burger is ridiculous.
Atmosphere: 1
Food: 1
Service: 1
I no longer patronize mickey-Ds because their product, while less-expensive, is rarely cooked right locally.
Wbrgr isn't bulletproof though... Everytime I go I get the exact same sandwich, and the upper and lower price range per visit vary by over a dollar. DT-Window-manager told me it's corporate altering prices.
Do I believe him? No, but not with malice.
Do I think he understands all the levers in play? No chance.
Atmosphere: 4
Food: 5
Service: 3
45 minutes in drive thru with no business going on and then forgot the dip.
Atmosphere: 1
Food: 2
Service: 1
Mike was fantastic!! He was super nice and brought us all the extra ketchup and napkins!!
Atmosphere: 4
Food: 5
Service: 5
Mike was amazing! Brought us lots of ketchup and checked in on us.
Atmosphere: 5
Food: 4
Service: 5
Mike was great, he got me a mountain of ketchup making me a fan for life!
Atmosphere: 5
Food: 5
Service: 5
Mike was the best!!! So funny and a great server!!!
Went through the drive thru lane B and when I pulled up to pay they said lane B was closed. But other people behind me went through the same thing. I went inside to pay and get my food. They were quick but the Dr. Pepper was out. I asked about it and was told that they were completely out didn't offer to fill it at the drive thru fountain. I chose a different flavor drink. There were no straws. Had to ask for straws. Then as I was done getting the drinks they went up to a different customer and let them know that they changed out the Dr. Pepper.
Atmosphere: 2
Food: 5
Service: 3
Restaurantji Recommends
I love waterbuger but it takes way to long to get your food. Sitting in car line 30 min is horrible
Atmosphere: 2
Food: 5
Service: 1
This Whataburger location truly sets the standard for excellence. I travel often for work and have been in the restaurant industry for many years, so I’ve seen my fair share of places—but this one stands out as the best Whataburger in the county, hands down. From the moment I walked in, I was greeted by a young man with glasses who was incredibly polite, friendly, and professional. That kind of genuine hospitality immediately makes you feel welcome and valued as a guest.
The restaurant itself was spotless—floors clean, tables wiped down, and everything well-organized, even during what was clearly a busy rush. It’s obvious that this team takes pride in their work and cares about their customers’ experience. The food came out hot, fresh, and perfectly prepared, which says a lot in today’s fast-paced industry.
I also want to take a moment to highlight the manager on duty. He was exceptional—not only overseeing operations smoothly but also walking around the dining area to personally check on guests, including myself. That level of attention and genuine care is rare, and it shows his leadership and commitment to quality.
Overall, this Whataburger represents everything great customer service and fresh food should be. It’s clear why it stays so busy—the team here truly takes pride in what they do. I’ll definitely be back, and I hope this crew knows how much their hard work and professionalism are appreciated.
Atmosphere: 5
Food: 5
Service: 5
My daughter was nice enough to go get dinner for me so I can take my meds. I’m currently healing from 13 broken ribs and a fractured spine as well as other things. A privileged at fault driver T boned me months ago and they only received a ticket. My food order was repeated twice at the drive thru and was ordered dry with only the chicken, lettuce and tomatoes on it. This Is what they gave her for me. I called and spoke to a supposed manager named Jae. He told me that I can come back tonight and have it remade or wait until Friday when he works again and he’ll remake it. Otherwise he claims there’s nothing he can do without a receipt. I repeatedly offered the sandwich to him. He ignored my numerous offer. He said he can’t leave a message to other managers about their mistake so I can not get the food the way I ordered it at my convenience. I guess I have to starve until Friday and it’s only Tuesday since this is when he told me I can come; on Friday; to receive what I paid for. How convenient for him. I told him I can’t come tonight and maybe not Friday either. Why does he get to choose when to correct his crew’s mistakes? My daughter didn’t say whether she had the receipt or not when I asked. This manager Jae tried to say it was not the order female’s fault but it’s the grill cook’s fault. I really don’t care whose fault it is but I heard my daughter repeat the order twice to the order taker since I was talking to my daughter over the phone while she was in Drive Thru. I heard my daughter say chicken, lettuce, tomatoes ONLY on Texas toast. I’m so disgusted right now. My vision is blurred at this very moment from being upset, stressed plus I’m a type 2 diabetic for over 25 years. I think my glucose is low and this manager suggest that I wait for 3 days for him to correct what we paid for already. Smh and the product looks disgusting. The order is made wrong and disgusting looking and I’m being penalized for others mistakes? Wow. Privileged. Smh sigh FYI Telling me to have a great night and saying bless me does not correct this situation but r make anything better. Fortunately, my daughter found the receipt before the call ended. So now I get to starve tonight without eating what my daughter paid for and she gets to waste more gas to go back for their mistake. At this point I think she should get a total order refund and an apology. Not once did this prideful person apologize. The sandwich looks gross and the toast has a cigarette burn in it. How do I post pictures? Thanks for nothing Jae. Throwing your cook under the bus still reflects poorly on you, your lack of management skills and this establishment.
Atmosphere: 1
Food: 1
Service: 1
This is apparently a large fry. Cold and stale as well.
Atmosphere: 3
Food: 2
Service: 3
Mike is the best worker ever he is such a helper
Atmosphere: 5
Food: 5
Service: 5
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