Just came from Chipotle. It was busy-ish, so apparently they were completely in the weeds. The tables were filthy, the food prep table was filthy. I ordered chicken tacos. Out of chicken with no ETA. I was looking at alternative proteins, and asked if they could come out and wipe down some tables. Rudely told they were too busy to do that. I offered to clean a table if they would provide a towel, but just blew me off. We decided to skip the Chipotle and went to Jersey Mikes instead
I just can't recommend this location.
Atmosphere: 1
Food: 3
Service: 1
tw123456781
This store is fairly new is pretty clean in the food is always good at Chipotle if you like this restaurant then you already know
Atmosphere: 4
Food: 5
Service: 5
Ticoy Young
Great bowl! Food was really good.
Atmosphere: 5
Food: 5
Service: 5
Amber Rogers
It was nice to finally get out after the ice had everyone cooped up for a few days. We stopped in for dinner about 6pm on 1/28/2025. When we sat down to eat in the store, husband’s carnitas was cold. He let the staff know and we went about eating chips and queso and my chicken bowl. Shortly after one of the staff came and offered to make him a new bowl with hot meat. We didn’t ask for that so thank you for fixing something that we brought to your attention for future customers. Thank you for doing the right thing. We will be back of course and appreciate y’all’s hard work and excellent customer service. Y’all are awesome!
Atmosphere: 5
Food: 3
Service: 5
Tyler Evans
So good
Atmosphere: 5
Food: 5
Service: 5
Erick Wren
Very unprofessional experience this morning. Customers were allowed to sit outside waiting, only to be told after the fact that opening would be delayed by 20 minutes. If there was going to be a delay, that information should have been communicated upfront instead of letting people wait with no explanation.
Many of us were trying to get to work on time, and this could have easily been avoided with simple communication. Waiting until customers were already sitting there was inconsiderate and poorly handled. Disappointing start to the day.
Service: 1
Dawn Smith
Used the mobile app to order, picked up my order, got to work and found ...
#1. The Protein Cups they advertise are not what they give you. See the 2nd photo? Thats dried out chicken, along with some burnt pan scrapings. It's inedible.
#2. The chips that came with my chips and guac are stale. Not like, a day old stale. STALE stale. Again, not edible.
So, I attempted to call the restaurant. They have an AI assistant, who refuses to direct you to a live person, and says you have to go to an email and click on some link for help. I CANT ACCESS THAT EMAIL. So .. there's no workaround, and no way for me to get assistance with an issue THEY created.
I want my money back. Not kidding. This is unacceptable.
Atmosphere: 1
Food: 1
Service: 1
Jennifer
Made sure to come to the highest rated chipotle in the area just for the workers to tell me they know they’ve been out of things for 2-3 days and said we might have it now but didn’t know. Rice was extremely salty. Been to hundreds of chipotles across America only had about 5 have had things be really salty.
Kim B.
Food was way overpriced for the portion size I was given. $52.00 for two bowls. Charged $6.75 for extra Carne Asada and look at the amount of meat in the photo. Last visit to Chipotle.
The store is always filthy and the employees are never pleasant. I came in on 12/15/2025 to get some guacamole. The tables and floors were messy. I’ve visited the store many times before and encountered the same issues. The employees do not change their gloves routinely even though they operate the register. Please address these issues 🙏🏽
Food: 2
Service: 2
Calvin Caves
This place is a dump…
Food may be good, but it’s very obvious that cleanliness is not a priority.
I’m scared to think what the cooking surfaces and storage areas look like.
S
This location is hit or miss. I often choose Chipotles while traveling because of autoimmune disease and they typically have gluten free protocols in place. Most of the time the tables are dirty. Got lunch there Tuesday 11/25/25. I saw the server preparing food ahead of me scoop chicken onto a burrito, and when a piece of chicken rolled off of the tortilla, she threw it back in the chicken bin. Told the server “gluten free” when she got to me, and she just stared at me. Repeated myself several times to a blank look back, then she waved her hand over the tortillas and said “it’s all gluten free.” I asked for her to please get someone who understands gluten free. She proceeded to ask five others behind the counter. None understood except for one man; he told her to change her gloves. Most Chipotles not only change gloves but also change out all utensils.
Very yummy food.
Atmosphere: 5
Food: 5
Service: 5
Just came from Chipotle. It was busy-ish, so apparently they were completely in the weeds. The tables were filthy, the food prep table was filthy. I ordered chicken tacos. Out of chicken with no ETA. I was looking at alternative proteins, and asked if they could come out and wipe down some tables. Rudely told they were too busy to do that. I offered to clean a table if they would provide a towel, but just blew me off.
We decided to skip the Chipotle and went to Jersey Mikes instead
I just can't recommend this location.
Atmosphere: 1
Food: 3
Service: 1
This store is fairly new is pretty clean in the food is always good at Chipotle if you like this restaurant then you already know
Atmosphere: 4
Food: 5
Service: 5
Great bowl! Food was really good.
Atmosphere: 5
Food: 5
Service: 5
It was nice to finally get out after the ice had everyone cooped up for a few days. We stopped in for dinner about 6pm on 1/28/2025. When we sat down to eat in the store, husband’s carnitas was cold. He let the staff know and we went about eating chips and queso and my chicken bowl. Shortly after one of the staff came and offered to make him a new bowl with hot meat. We didn’t ask for that so thank you for fixing something that we brought to your attention for future customers. Thank you for doing the right thing. We will be back of course and appreciate y’all’s hard work and excellent customer service. Y’all are awesome!
Atmosphere: 5
Food: 3
Service: 5
So good
Atmosphere: 5
Food: 5
Service: 5
Very unprofessional experience this morning. Customers were allowed to sit outside waiting, only to be told after the fact that opening would be delayed by 20 minutes. If there was going to be a delay, that information should have been communicated upfront instead of letting people wait with no explanation.
Many of us were trying to get to work on time, and this could have easily been avoided with simple communication. Waiting until customers were already sitting there was inconsiderate and poorly handled. Disappointing start to the day.
Service: 1
Used the mobile app to order, picked up my order, got to work and found ...
#1. The Protein Cups they advertise are not what they give you. See the 2nd photo? Thats dried out chicken, along with some burnt pan scrapings. It's inedible.
#2. The chips that came with my chips and guac are stale. Not like, a day old stale. STALE stale. Again, not edible.
So, I attempted to call the restaurant. They have an AI assistant, who refuses to direct you to a live person, and says you have to go to an email and click on some link for help. I CANT ACCESS THAT EMAIL. So .. there's no workaround, and no way for me to get assistance with an issue THEY created.
I want my money back. Not kidding. This is unacceptable.
Atmosphere: 1
Food: 1
Service: 1
Made sure to come to the highest rated chipotle in the area just for the workers to tell me they know they’ve been out of things for 2-3 days and said we might have it now but didn’t know. Rice was extremely salty. Been to hundreds of chipotles across America only had about 5 have had things be really salty.
Food was way overpriced for the portion size I was given. $52.00 for two bowls. Charged $6.75 for extra Carne Asada and look at the amount of meat in the photo. Last visit to Chipotle.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Worst location ever
Atmosphere: 1
Food: 1
Service: 1
The store is always filthy and the employees are never pleasant. I came in on 12/15/2025 to get some guacamole. The tables and floors were messy. I’ve visited the store many times before and encountered the same issues. The employees do not change their gloves routinely even though they operate the register. Please address these issues 🙏🏽
Food: 2
Service: 2
This place is a dump…
Food may be good, but it’s very obvious that cleanliness is not a priority.
I’m scared to think what the cooking surfaces and storage areas look like.
This location is hit or miss. I often choose Chipotles while traveling because of autoimmune disease and they typically have gluten free protocols in place. Most of the time the tables are dirty. Got lunch there Tuesday 11/25/25. I saw the server preparing food ahead of me scoop chicken onto a burrito, and when a piece of chicken rolled off of the tortilla, she threw it back in the chicken bin. Told the server “gluten free” when she got to me, and she just stared at me. Repeated myself several times to a blank look back, then she waved her hand over the tortillas and said “it’s all gluten free.” I asked for her to please get someone who understands gluten free. She proceeded to ask five others behind the counter. None understood except for one man; he told her to change her gloves. Most Chipotles not only change gloves but also change out all utensils.
Love Chipotle. The food is amazing
Atmosphere: 5
Food: 5
Service: 5
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