Great customer service and tasty drinks. I would definitely visit again.
Atmosphere: 5
Food: 5
Service: 5
glenda alvarado
I give it a three star for all the employees that have been well trained and polite to me every day i come here. As to the experience i had today, horrible! I would give it a Negative 3 star. My drink was made wrong. They Proceed to fix it without redoing it. I am okay with that but then proceed to give it wrong AGAIN. When i asked for it to be fixed almost a one pound of cinnamon springles was pored on the drink with a really bad attitude. Honestly, if i was a rude customer i would maybe understand. Large drinks with additional charge for customizing should be atleast fixed correctly or replace. What really upset me was the attitude and rudeness while making constant mistake. Spoke to the manager and instead of apologizing and taking responsibility said “this is how its made”. I come here so often that a lot of these employees already know me. I order the same drink every time which is at least 4-5 times a week. i know how they should make it!!!! I just smile and opened my drink for him to see the drink and returned it. They finally remade it the correct way after he saw it. So disappointed and i will probably start Starbucks more ofter across the street.
Mayra Quinones
As a frequent customer I’m highly upset to know the service at this location is not what it use to be. The manager Austin was beyond rude at this location. We tried to explain a situation and he laughed about our concern. Poor service!! Excited about a new location opening up in Forney and no longer have to visit this one!
Service: 1
Schuyler Anderson
everyone here is so sweet and i come so early like 6 am
Atmosphere: 5
Food: 5
Service: 5
Jodi Thompson
I had the rudest service today. HORRIBLE! The lady got my order wrong which was no big deal but then blamed me and when I asked her not to be so rude she gave me a ridiculously rude face. I asked her name and she told me she does not have one. I have never been treated so poorly. No excuse for this at all. Very disappointing.
Atmosphere: 2
Food: 5
Service: 1
Olivia Martinez
The drinks are delicious ???
Atmosphere: 5
Food: 5
Service: 5
Steve Justice
Great experience today. Very nice staff. Needed a place temporary park my trailer Very helpful and nice.
Atmosphere: 5
Food: 5
Service: 5
Doreen Garber
Horrible that’s all I can say! I went to get a coffee this morning for my daughter. Not only did we not get service, as the girl outside was going out of order with taking her orders, she was talking to a car for about 10 minutes that’s just showed up. Which caused me and another car to have to go to the window. I told them that my order was not taken, and they said well you should have waited and then proceeded to ignore me and continuously not take my order. I asked for the employees name and she ignored me and I asked another employee and he turned his back to me and said I forgot and started laughing and said maybe I’m just new but I just forgot. I have never had any issues before today I will not be returning horrible do better!
Atmosphere: 1
Food: 1
Service: 1
Toshia Clark
Easily the best coffee place in Terrell.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Golden Eagle
Marshal Martin
Drinks are good. But this location is a certified 5 star for me because my girl Dee (I hope I spelt it correct). I'm getting my rebel regardless but she makes going there enjoyable. Yall go stop by and see her! *Iced peach rebel with sweet cream*
Man Dutch Bros never let's me down, coffee is always tasty, staff very friendly and nice I love stopping at this location, always clean and fast service, if you all have stopped by, check them out no disappointments, definitely recommend
Atmosphere: 5
Food: 5
Service: 5
Uva
The lines were full but this explains the Delicious Hot Cocoa. Worth the wait!
Atmosphere: 5
Food: 5
Service: 5
Jessie Ackles
This is my favorite Dutch Bros because the staff is always happy and extremely sweet. Today though the barista was extremely rude. She messed up one of our drinks and gave me a terrible attitude when I told her it was wrong and she kept muttering under her breath, I asked for a manager and she said it was her which I highly doubt, she said her name was Casey but who knows if that’s true either. She was African American with a blue bandana on her head.
Atmosphere: 1
Food: 1
Service: 1
Falyn Lukasheay
I got a coffee the other day and the person that served me named Lucas what an amazing person. I loved the energy they brought 10/10 for lucas
Great customer service and tasty drinks. I would definitely visit again.
Atmosphere: 5
Food: 5
Service: 5
I give it a three star for all the employees that have been well trained and polite to me every day i come here. As to the experience i had today, horrible! I would give it a Negative 3 star. My drink was made wrong. They Proceed to fix it without redoing it. I am okay with that but then proceed to give it wrong AGAIN. When i asked for it to be fixed almost a one pound of cinnamon springles was pored on the drink with a really bad attitude. Honestly, if i was a rude customer i would maybe understand. Large drinks with additional charge for customizing should be atleast fixed correctly or replace. What really upset me was the attitude and rudeness while making constant mistake. Spoke to the manager and instead of apologizing and taking responsibility said “this is how its made”. I come here so often that a lot of these employees already know me. I order the same drink every time which is at least 4-5 times a week. i know how they should make it!!!! I just smile and opened my drink for him to see the drink and returned it. They finally remade it the correct way after he saw it. So disappointed and i will probably start Starbucks more ofter across the street.
As a frequent customer I’m highly upset to know the service at this location is not what it use to be. The manager Austin was beyond rude at this location. We tried to explain a situation and he laughed about our concern. Poor service!! Excited about a new location opening up in Forney and no longer have to visit this one!
Service: 1
everyone here is so sweet and i come so early like 6 am
Atmosphere: 5
Food: 5
Service: 5
I had the rudest service today. HORRIBLE! The lady got my order wrong which was no big deal but then blamed me and when I asked her not to be so rude she gave me a ridiculously rude face. I asked her name and she told me she does not have one. I have never been treated so poorly. No excuse for this at all. Very disappointing.
Atmosphere: 2
Food: 5
Service: 1
The drinks are delicious ???
Atmosphere: 5
Food: 5
Service: 5
Great experience today. Very nice staff. Needed a place temporary park my trailer Very helpful and nice.
Atmosphere: 5
Food: 5
Service: 5
Horrible that’s all I can say! I went to get a coffee this morning for my daughter. Not only did we not get service, as the girl outside was going out of order with taking her orders, she was talking to a car for about 10 minutes that’s just showed up. Which caused me and another car to have to go to the window. I told them that my order was not taken, and they said well you should have waited and then proceeded to ignore me and continuously not take my order. I asked for the employees name and she ignored me and I asked another employee and he turned his back to me and said I forgot and started laughing and said maybe I’m just new but I just forgot. I have never had any issues before today I will not be returning horrible do better!
Atmosphere: 1
Food: 1
Service: 1
Easily the best coffee place in Terrell.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Golden Eagle
Drinks are good. But this location is a certified 5 star for me because my girl Dee (I hope I spelt it correct). I'm getting my rebel regardless but she makes going there enjoyable. Yall go stop by and see her!
*Iced peach rebel with sweet cream*
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Went from customer to employee and love it here?
Atmosphere: 5
Food: 5
Service: 5
Man Dutch Bros never let's me down, coffee is always tasty, staff very friendly and nice I love stopping at this location, always clean and fast service, if you all have stopped by, check them out no disappointments, definitely recommend
Atmosphere: 5
Food: 5
Service: 5
The lines were full but this explains the Delicious Hot Cocoa. Worth the wait!
Atmosphere: 5
Food: 5
Service: 5
This is my favorite Dutch Bros because the staff is always happy and extremely sweet. Today though the barista was extremely rude. She messed up one of our drinks and gave me a terrible attitude when I told her it was wrong and she kept muttering under her breath, I asked for a manager and she said it was her which I highly doubt, she said her name was Casey but who knows if that’s true either. She was African American with a blue bandana on her head.
Atmosphere: 1
Food: 1
Service: 1
I got a coffee the other day and the person that served me named Lucas what an amazing person. I loved the energy they brought 10/10 for lucas
Atmosphere: 5
Food: 5
Service: 5
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