Food was excellent Store was very clean customer service was horrible!!
Atmosphere: 4
Food: 4
Service: 1
Jalynn French
I asked for extra pickles and what do I get no pickles at all this is ridiculous I got two and there was no pickles on either Why hire these people If they’re not gonna do their job correctly
A B
I ordered a 20 piece nuggets with 2 medium fries at the drive thru window and paid 11.03. I used tap to pay so I didn’t get a receipt at the first window. When I pull up to the 2nd window to get my order the guy was on his phone and just handed us our bag and went back to his phone. There was no fries in my bag. When we got the guy at the windows attention finally and told him we were missing fries. Him and another girl told me I didn’t pay for fries and refused to give me fries. They got the worst attitude and when I asked if they could just charge me fries them they told me to go around and get back in line. RUDE. I went inside and ordered my friend for an additional 7 dollars. I asked them to print my receipt for my first order and guess what…. 20 nuggets AND TWO FRIES were on my order. So I now paid for an additional 2 fries.
I am highly dissatisfied with the attitude I received from merely trying to get my order correct. I did NOTHING WRONG BUT GOT THE WORST ATTITUDE FROM TWO PEOPLE AT THE WINDW AND THE MANAGER ON SHIFT. The managers attitude changed once she saw that I had paid for two fries already on my first order but even she was rude to begin with.
If you don’t have good customer service maybe find a different job.
Atmosphere: 1
Food: 5
Service: 1
Jim Morgan
Needs work. Burger was dry did you make it last week?
Atmosphere: 4
Food: 3
Service: 2
Eldred Schrofer
We were there a 7am.
Atmosphere: 4
Food: 5
Service: 5
Mark and Sherry Elliott
Hot fresh coffee
Atmosphere: 5
Food: 5
Service: 5
Eve Ala
This morning I tried to get my breakfast I had no service this is me waiting for 10 min at the intercom and drove to the window 3 employees just ignored the window I'm going file complaint. I have each employee name and corporate going to hear about this. There was another person waiting just longer than I was.
Anthony Sims
Awesome
Atmosphere: 5
Food: 5
Service: 5
Vivid_ Egal
Food was cold when I got it bread on the burger was stale so was the fries like they been sitting out for hrs never eating from here again no one will answer to give me a refund
We stopped and ordered curbside on our way through. Our food was out very quickly and it was about 11:30... they were busy. The young man that brought our food our was very polite! One of our burgers wasnt in the bag, it wasn't a big deal. I ran inside... he forgot to put it in the bag and was very apologetic. The eating area was very nice and clean from what I could tell. No big deal and we were back on the road!
Atmosphere: 5
Food: 5
Service: 5
Gene Marochino
i give this place q negative 10 very rude people and service food sucks here
Betty Terrell
Always stop at McDonald's in Terrell to fill up thermos with their great coffee for our long road trip to Galveston.
Johnna Thompson
Service was great but we all got sick after eating chicken
Goyslop!
Atmosphere: 1
Food: 1
Service: 1
Food was excellent Store was very clean customer service was horrible!!
Atmosphere: 4
Food: 4
Service: 1
I asked for extra pickles and what do I get no pickles at all this is ridiculous
I got two and there was no pickles on either Why hire these people If they’re not gonna do their job correctly
I ordered a 20 piece nuggets with 2 medium fries at the drive thru window and paid 11.03. I used tap to pay so I didn’t get a receipt at the first window. When I pull up to the 2nd window to get my order the guy was on his phone and just handed us our bag and went back to his phone. There was no fries in my bag. When we got the guy at the windows attention finally and told him we were missing fries. Him and another girl told me I didn’t pay for fries and refused to give me fries. They got the worst attitude and when I asked if they could just charge me fries them they told me to go around and get back in line. RUDE. I went inside and ordered my friend for an additional 7 dollars. I asked them to print my receipt for my first order and guess what…. 20 nuggets AND TWO FRIES were on my order. So I now paid for an additional 2 fries.
I am highly dissatisfied with the attitude I received from merely trying to get my order correct. I did NOTHING WRONG BUT GOT THE WORST ATTITUDE FROM TWO PEOPLE AT THE WINDW AND THE MANAGER ON SHIFT. The managers attitude changed once she saw that I had paid for two fries already on my first order but even she was rude to begin with.
If you don’t have good customer service maybe find a different job.
Atmosphere: 1
Food: 5
Service: 1
Needs work. Burger was dry did you make it last week?
Atmosphere: 4
Food: 3
Service: 2
We were there a 7am.
Atmosphere: 4
Food: 5
Service: 5
Hot fresh coffee
Atmosphere: 5
Food: 5
Service: 5
This morning I tried to get my breakfast I had no service this is me waiting for 10 min at the intercom and drove to the window 3 employees just ignored the window I'm going file complaint. I have each employee name and corporate going to hear about this. There was another person waiting just longer than I was.
Awesome
Atmosphere: 5
Food: 5
Service: 5
Food was cold when I got it bread on the burger was stale so was the fries like they been sitting out for hrs never eating from here again no one will answer to give me a refund
Food: 1
Restaurantji Recommends
Great customer service and great experience
We stopped and ordered curbside on our way through. Our food was out very quickly and it was about 11:30... they were busy. The young man that brought our food our was very polite! One of our burgers wasnt in the bag, it wasn't a big deal. I ran inside... he forgot to put it in the bag and was very apologetic. The eating area was very nice and clean from what I could tell. No big deal and we were back on the road!
Atmosphere: 5
Food: 5
Service: 5
i give this place q negative 10 very rude people and service food sucks here
Always stop at McDonald's in Terrell to fill up thermos with their great coffee for our long road trip to Galveston.
Service was great but we all got sick after eating chicken
Atmosphere: 3
Food: 2
Service: 3
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