Schlotzsky's
1610 TX-34, Terrell
(469) 474-7317
Recent Reviews
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I got it for takeout, the soup wasn't that bad but there was a gnat in my salad container, the lettuce was very obviously old as well
Kind staff and very fast service.
Atmosphere: 3
Food: 5
Service: 5
Being the only person in one and waiting 20 minutes for one sandwich is wild
Atmosphere: 1
Food: 1
Service: 1
Parking: Parking lot as normal
Wheelchair accessibility: Ada Requirements
Atmosphere: 5
Food: 5
Service: 5
We ate there Sun Dec 22nd for lunch. The girl working couldn't have had a worse attitude. But we look past that and then the food was awful. The bread seemed dry and the mac n cheese was probably the worst I've ever had. We love Schlotskys & have for 20+ years but this left a lot to be desired!
Atmosphere: 1
Food: 1
Service: 1
Mac and cheese was not good
Roast beef sandwich was not good
Turkey and avocado sandwich was good
Atmosphere: 3
Food: 2
Service: 5
Been there 4 times. Bad service, cannot get anyone to answer the drive thru. Takes up to 30 minutes to get food brought out to you.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: The Original
People were great. Food was hot and fresh. This is definitely worth stopping at when in the area.
Atmosphere: 5
Food: 5
Service: 5
I want to point out that there’s a real need for training to encourage and EMPOWER employees.
Right now, the men’s restroom is not in great shape. It’s messy and unsanitary, with some BROKEN features that need attention. The door handle and lock aren't working correctly, making it hard to close or lock the door, which affects the functionality of the men's bathroom. The faucet and soap dispenser are also broken, raising concerns about how male employees can wash their hands.
It’s disappointing that a customer has to bring this up. These problems have been around for a while, so it’s concerning that management has not taken the initiative to handle the necessary repairs.
Leadership should prioritize providing training that allows employees to speak up when they notice issues. I’m confident that improvements can be made. I look forward to hearing about the repairs for the men’s restroom and how staff will be EMPOWERED to raise concerns.
Atmosphere: 1
Food: 3
Service: 3
Recommended dishes: The Original, Roast Beef & Cheese
The food & service excellent!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This location of Schlotsky's has gone downhill. It is local to us so we are somewhat regulars. The buns are almost stale, definitely dry. Both of our sandwiches meats were dry and tasteless (like refrigerated and open to air). With the cost of a sandwich, chips, and drink closing in on a $20.00 bill - not worth it.
Atmosphere: 4
Food: 3
Service: 4
We recently had this Schlotzkys location help us with box lunches on the day of my son’s wedding at a venue close by. Sarah was so helpful and made the experience super easy. She created personalized box lunches for each person and labeled each box with their name. And they were able to deliver to our venue in perfect timing. Thank you so much for making our day so organized and special! We appreciate it so much!
Sherrie
Atmosphere: 5
Food: 5
Service: 5
Was just served ice cold soup ??? and tried to overcharge me ???
Food: 1
Service: 1
I placed an online order at 12:03. When I arrived to the store at 12:31, the order was still not ready. It took them another 10 minutes to fill the order. That defeats the purpose of placing order 30 min prior to arrival. No drink or side offered for the extended wait. I don't recommend this location especially if you only get 30 min for lunch. Do better.
Food: 3
Service: 1
Went in and met Ariel and
She is absolutely amazing! She will be the reason I return’
I received my food which was sandwich and soup in a timely manner! It was to my specifications’ it was hot and delicious!
Keep her around she is the best thing to happen to the
Store
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pick Two
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