The weekend crew has a horrible attitude! Needs to be more professional
Atmosphere: 1
Food: 2
Service: 1
Glimmer
Waiting 30 minutes for a drink is ridiculous. This location is consistently slow. Decided to go inside the cafe and it took 30+ minutes for them to make a fairly simple drink….
Atmosphere: 1
Food: 1
Service: 1
Gabrielle Hebert
Okay, I’m sorry. I come here all the time but this morning was my last visit for a while. They need to do some sort of quality control at this location. The last three times my drink has been AWFUL. Idk if they need to do an updated training round or clean the espresso machine or something but it’s been BAD. The service is always friendly so I feel bad leaving this review, but they need to know. I hope whatever it is gets fixed.
Atmosphere: 5
Food: 1
Service: 5
Priscilla Priscilla
This particular location. The employees were as cold as the temperature in the building. No one looked up or greeted anyone or acknowledged anyone. Until a young man appeared from somewhere and he asked if I was waiting on an order. My coffee had been sitting there half way completed. When I got to my car, I realized my hot coffee was warm 😒. But I'd already waited long enough, so I just left.
Atmosphere: 3
Service: 3
MERYL BARTLEET
Ordered to go coffee. Both coffees taste weird, like old dish rag smell/taste. It's my first Starbucks complaint ever. FYI please make this right
Atmosphere: 3
Food: 4
Service: 3
Menal
They're always so nice at this location. My drink is always made to perfection. The caramel ribbon crunch frappuccino with extra crunch and caramel is my go-to.
Atmosphere: 5
Food: 5
Service: 5
Mercy Nama
Great Starbucks stop in Terrell, TX, right off I-20! I was driving west and stopped early in the morning—friendly service, convenient location surrounded by gas stations, and they even had my favorite grilled cheese sandwich (which often sells out). As always, the fall drinks hit the spot. Perfect stop on a road trip!
Atmosphere: 5
Food: 5
Service: 5
Emilee Keuten
They had my drink made in less than five minutes!
kasey mccullough
quite literally the nicest people i’ve ever experienced at a starbucks before. drive through and inside, very kind.
Atmosphere: 5
Food: 5
Service: 5
TG Baldwin
Wish discontinue the top button first so annoying just let us give cash tip
Never been, never go to . The smell is disgusting!
Atmosphere: 1
Food: 1
Service: 1
Ron West
I still love the Starbucks and it was always a great place to stop and get some work done, and have some decent coffee, but with them completely changing up their seating, I don't go back in there anymore. Quite uncomfortable!
Atmosphere: 1
Food: 3
Service: 4
Joshua Clancy
Best of the Starbucks.
Atmosphere: 5
Food: 5
Service: 5
sherry graham
They are thieves so make sure you get your receipt because they'll add $5 tip when you're going through the drive-thru. I had to turn around and come back to have them remove the charge and by then my drink was spoiled so I had to have them make another one. They acted like it was no big deal, but the drink was only $5 and a $5 tip? Seriously? They said it happens all the time. I did not process the payment. I only handed the card to the Drive-Thru worker and she added it. They have thieves I'll never be back to that store
Atmosphere: 1
Service: 1
Tammy Montoya
Drinks were good but if your going to have unisex bathrooms make sure you keep them clean, urine everywhere!!! Gross!!!
The weekend crew has a horrible attitude! Needs to be more professional
Atmosphere: 1
Food: 2
Service: 1
Waiting 30 minutes for a drink is ridiculous. This location is consistently slow. Decided to go inside the cafe and it took 30+ minutes for them to make a fairly simple drink….
Atmosphere: 1
Food: 1
Service: 1
Okay, I’m sorry. I come here all the time but this morning was my last visit for a while. They need to do some sort of quality control at this location. The last three times my drink has been AWFUL. Idk if they need to do an updated training round or clean the espresso machine or something but it’s been BAD. The service is always friendly so I feel bad leaving this review, but they need to know. I hope whatever it is gets fixed.
Atmosphere: 5
Food: 1
Service: 5
This particular location. The employees were as cold as the temperature in the building. No one looked up or greeted anyone or acknowledged anyone. Until a young man appeared from somewhere and he asked if I was waiting on an order. My coffee had been sitting there half way completed. When I got to my car, I realized my hot coffee was warm 😒. But I'd already waited long enough, so I just left.
Atmosphere: 3
Service: 3
Ordered to go coffee. Both coffees taste weird, like old dish rag smell/taste. It's my first Starbucks complaint ever. FYI please make this right
Atmosphere: 3
Food: 4
Service: 3
They're always so nice at this location. My drink is always made to perfection. The caramel ribbon crunch frappuccino with extra crunch and caramel is my go-to.
Atmosphere: 5
Food: 5
Service: 5
Great Starbucks stop in Terrell, TX, right off I-20! I was driving west and stopped early in the morning—friendly service, convenient location surrounded by gas stations, and they even had my favorite grilled cheese sandwich (which often sells out). As always, the fall drinks hit the spot. Perfect stop on a road trip!
Atmosphere: 5
Food: 5
Service: 5
They had my drink made in less than five minutes!
quite literally the nicest people i’ve ever experienced at a starbucks before. drive through and inside, very kind.
Atmosphere: 5
Food: 5
Service: 5
Wish discontinue the top button first so annoying just let us give cash tip
Atmosphere: 5
Food: 1
Service: 3
Restaurantji Recommends
Never been, never go to . The smell is disgusting!
Atmosphere: 1
Food: 1
Service: 1
I still love the Starbucks and it was always a great place to stop and get some work done, and have some decent coffee, but with them completely changing up their seating, I don't go back in there anymore. Quite uncomfortable!
Atmosphere: 1
Food: 3
Service: 4
Best of the Starbucks.
Atmosphere: 5
Food: 5
Service: 5
They are thieves so make sure you get your receipt because they'll add $5 tip when you're going through the drive-thru. I had to turn around and come back to have them remove the charge and by then my drink was spoiled so I had to have them make another one. They acted like it was no big deal, but the drink was only $5 and a $5 tip? Seriously? They said it happens all the time. I did not process the payment. I only handed the card to the Drive-Thru worker and she added it. They have thieves I'll never be back to that store
Atmosphere: 1
Service: 1
Drinks were good but if your going to have unisex bathrooms make sure you keep them clean, urine everywhere!!! Gross!!!
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