One working restroom. No toilet paper. No towels. Toilet not flushed. Yellow liquid All over the seat and floor. Shocked there was in fact soap.
Atmosphere: 1
Food: 3
Service: 3
Dalton Gripp
Ordered 15 minutes ahead. Showed up and was told they were working on it. Whole time it was sitting in the back melting. Had to wait longer for them to make another one. Food was cold.
Atmosphere: 4
Food: 1
Service: 1
Melinda Hall
I explained NO SOAP IN EITHER BATHROOM. All I got was a stare. No apology, NOTHING. I preceded to order 3 drinks. NOT A WORD! We wait and we WAIT. One person inside before us and one in the drive thru. 2 orders eventually come, but no 3rd. I gave it some more time which can happen. NOTHING. I mention my 3rd drink of our order never came. The response was not friendly with what was the NAME!! The same order taker that never spoke came out of nowhere with the frappe. It had been sat over with the other drinks at the drive thru and had been sitting.
We come through to go to Buccees from near Tyler at least once a month and stop at the Starbucks at the location beside B's. Guess it was our MISTAKE to not stop at our usual location.
I don't know about the rest of Texas, but our family expects and deserves HAND SOAP to wash their hands after using the bathroom at establishments where we buy items!! JS
YES, sometimes a bathroom runs out of soap, but BOTH!! Come on!!
Service: 1
Jennifer Epperson
Loved it
Atmosphere: 5
Food: 5
Service: 5
Angela Whitton
Great breakfast products and coffee i a lot cheaper than the small town coffee shops
Atmosphere: 5
Food: 5
Service: 5
Mikeal Miller
GREAT SERVICE, People that have left bad reviews are “Karen’s”
Atmosphere: 5
Food: 5
Service: 5
Nathan Smith
Starbucks has always been a favorite spot for me and my friends, and it’s become our go-to place for studying and catching up. The cozy atmosphere, inviting ambiance, and ever-present aroma of coffee make it the perfect environment for productivity and connection.
We love grabbing our favorite drinks, finding a good table, and diving into our work together. The background music and gentle hum of conversation create just the right level of focus without feeling too quiet or too distracting. Whether we’re tackling assignments, prepping for exams, or brainstorming ideas, Starbucks offers an inspiring space that keeps us motivated.
The staff here are always friendly and accommodating, even when we camp out for hours. They make sure everything is clean, comfortable, and welcoming. Plus, the consistent availability of Wi-Fi and the abundance of outlets make it ideal for students like us.
And it’s not just about the work, we’ve had some of our best laughs and most meaningful conversations over cups of coffee at Starbucks. It’s more than a coffee shop; it’s become a second home for us, a place where memories are made and friendships are strengthened.
If you’re looking for a spot to study, relax, or spend quality time with friends, Starbucks is the perfect choice. It’s where productivity meets comfort and where moments turn into cherished memories.
Atmosphere: 5
Food: 4
Service: 5
Ashlyn Henderson
Been in here so many times and I have never experienced a nice worker
Service: 1
Jonathan T
The 6am staff is frustratingly slow and they don’t even pay attention to the drive thru window. Not to mention this location stopped selling white chocolate sauce. I now have to drive to Mesquite to get my preferred drink. I’d rather go to Dutch Bros at this point.
I just wanted light ice. Not half a cup of ice. LIGHT ICE. It even says it on the cup just in case you forget. It’s right. there. in. front. of you.
Phillip Gant
My go to coffee ☕ spot when traveling I20?
Atmosphere: 5
Food: 5
Service: 5
Freddie Morales
Worst service I have ever had and I was with my kids thinking we would stop and get something to drink but instead had a horrible experience
John Heindel
I don’t know why but this location always has the friendliest staff. It’s not quite as comfortable as old-school Starbucks, with actual couches and cushioned chairs, but it’s better than the newest ones. I recommend it over the next closest Buccees adjacent location. Less traffic, better parking, better atmosphere.
Best Starbucks in Kaufman county!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Espresso Roast, Blonde Roast - Sunsera
One working restroom. No toilet paper. No towels. Toilet not flushed. Yellow liquid All over the seat and floor. Shocked there was in fact soap.
Atmosphere: 1
Food: 3
Service: 3
Ordered 15 minutes ahead. Showed up and was told they were working on it. Whole time it was sitting in the back melting. Had to wait longer for them to make another one. Food was cold.
Atmosphere: 4
Food: 1
Service: 1
I explained NO SOAP IN EITHER BATHROOM. All I got was a stare. No apology, NOTHING. I preceded to order 3 drinks. NOT A WORD! We wait and we WAIT. One person inside before us and one in the drive thru. 2 orders eventually come, but no 3rd. I gave it some more time which can happen. NOTHING. I mention my 3rd drink of our order never came. The response was not friendly with what was the NAME!! The same order taker that never spoke came out of nowhere with the frappe. It had been sat over with the other drinks at the drive thru and had been sitting.
We come through to go to Buccees from near Tyler at least once a month and stop at the Starbucks at the location beside B's. Guess it was our MISTAKE to not stop at our usual location.
I don't know about the rest of Texas, but our family expects and deserves HAND SOAP to wash their hands after using the bathroom at establishments where we buy items!! JS
YES, sometimes a bathroom runs out of soap, but BOTH!! Come on!!
Service: 1
Loved it
Atmosphere: 5
Food: 5
Service: 5
Great breakfast products and coffee i a lot cheaper than the small town coffee shops
Atmosphere: 5
Food: 5
Service: 5
GREAT SERVICE, People that have left bad reviews are “Karen’s”
Atmosphere: 5
Food: 5
Service: 5
Starbucks has always been a favorite spot for me and my friends, and it’s become our go-to place for studying and catching up. The cozy atmosphere, inviting ambiance, and ever-present aroma of coffee make it the perfect environment for productivity and connection.
We love grabbing our favorite drinks, finding a good table, and diving into our work together. The background music and gentle hum of conversation create just the right level of focus without feeling too quiet or too distracting. Whether we’re tackling assignments, prepping for exams, or brainstorming ideas, Starbucks offers an inspiring space that keeps us motivated.
The staff here are always friendly and accommodating, even when we camp out for hours. They make sure everything is clean, comfortable, and welcoming. Plus, the consistent availability of Wi-Fi and the abundance of outlets make it ideal for students like us.
And it’s not just about the work, we’ve had some of our best laughs and most meaningful conversations over cups of coffee at Starbucks. It’s more than a coffee shop; it’s become a second home for us, a place where memories are made and friendships are strengthened.
If you’re looking for a spot to study, relax, or spend quality time with friends, Starbucks is the perfect choice. It’s where productivity meets comfort and where moments turn into cherished memories.
Atmosphere: 5
Food: 4
Service: 5
Been in here so many times and I have never experienced a nice worker
Service: 1
The 6am staff is frustratingly slow and they don’t even pay attention to the drive thru window. Not to mention this location stopped selling white chocolate sauce. I now have to drive to Mesquite to get my preferred drink. I’d rather go to Dutch Bros at this point.
Food: 1
Service: 1
Restaurantji Recommends
Great coffee
Atmosphere: 5
Food: 5
Service: 5
I just wanted light ice. Not half a cup of ice. LIGHT ICE. It even says it on the cup just in case you forget. It’s right. there. in. front. of you.
My go to coffee ☕ spot when traveling I20?
Atmosphere: 5
Food: 5
Service: 5
Worst service I have ever had and I was with my kids thinking we would stop and get something to drink but instead had a horrible experience
I don’t know why but this location always has the friendliest staff. It’s not quite as comfortable as old-school Starbucks, with actual couches and cushioned chairs, but it’s better than the newest ones. I recommend it over the next closest Buccees adjacent location. Less traffic, better parking, better atmosphere.
Atmosphere: 5
Food: 5
Service: 5
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